Fabulous customer service!! Well stocked for a small town…read morestore and extremely convenient to order online for items they don't have in stock for in store delivery.

This hardware store is my go-to. Craig, the owner, is knowledgeable and personable, and is a…read morewonderful local resource. He's also apolitical. And by apolitical I mean he's not a Trump supporter, which makes it uncommonly pleasant to shop there. He and his wife Laura are pillars of the community and a fantastic resource about all things Mossyrock, and in fact they maintain a flyer with local numbers of various businesses of especial use to new residents. When I first moved here I don't know what I would've done without both the store and their list, and I shop there to this day, even when I could save a few pennies online. They hire fantastic employees who know what they're doing too. Best possible customer service. And if they don't have it in the store (though believe me it's downright amazing the breadth of inventory they have for such a small town) they can order anything you need quickly. Highest possible recommendation - if I could give them 10 stars I would do! Also dog friendly!

Can't give em zero stars. Spent over $3500 in decking product in the last month and change. Had to…read morebuy $300 more product last 3 weeks. Decking guy told me they would cut my trex boards into 4' sections. A 12' board out the back of my F150...Not a good option. Went to pick up the boards, OH NO! WE CAN'T DO THAT. IF WE MAKE A MISTAKE WE WOULD HAVE TO HANDLE A NEW PIECE OF DECKING! I wasn't asking for anything but a straight chopsaw cut at 48ish inches. "WE CAN'T DO THAT" WTF?? it is a simple chop saw cut FFS! Called the GM/OWNER. " NOPE" "Special order if we screw it up we would have to replace it." Not interested in my order telling me that they would cut it for me. I wasn't listened to about the cuts to be made. It was 3 straight square cuts per board. I HAVE NEVER BEEN TO A YARD WHERE THEY REFUSED TO MAKE SIMPLE CUTS. I had to drive 25 minutes home to get a circular saw, come back and cut 3 boards 3 times to take them home. Ridiculousness!! Can't get the yard kid to make 9 cuts on a chop saw??? This is a local store! Help your local folk make things happen! Wasn't asking for particular angles, simple stright freaking cuts! Wasn't concernerned about length. Not a thing to me. NOPE. This place is NOT about customer service. I had $3500 worth of decking delivered. 2 boards were majorly defective. They charged me $100 to come back and pick them up from my property. That was after charging me a $125 to deliver them. Oh that's right, I didn't return them so therefore they charged me to pick them up. It was a 20 foot board, I have a 6 foot bed on my F150. I didn't mess the board up, it was defective on delivery. These people want to milk every dime from local folk. I would seriously question their ethics. Will cut off my nose to spite my face. Will NEVER shop with these weasley pieces of work EVER again. I would recommend the same for you. They don't care about customer service, They are corporate Bullspit, doesn't matter bout you!!

Outstanding service - I called the Randle store 9/9/20 at closing, explained I had water leak which…read moremeant I would be without water until they opened tomorrow. The young lady stayed until we could get to their store to pick up the part needed. You won't get that kind of service from the big box stores, which is why I deal locally. They are always friendly & helpful. Super big thanks and really, really grateful.

The kids come for the free popcorn, I come for the hardware! I'm here almost every day looking for…read moreat least one item. it is rare that I don't find what I am looking for. The next closest option is in Buckley. Very thankful to have True Value in Enumclaw! The staff super helpful and knowledgeable. They even remember your rewards info if you visit enough! Pro Tip: Sign up for their Rewards Program via phone number or email online. You get coupons and other incentives on purchases. It also makes returns a lot easier if you've lost your receipt.

I'm always greeted at the door and if I need help employees are right there to offer assistance…read more Selection is good enough for a local hardware store, but of course, they can't stock as much as a big box store. If a customer has a problem with selection or pricing they are being ridiculous- small stores cannot compete with Amazon or Home Depot. Customers should support local and be happy it is an option. I'm glad Gateway Tru Value is here.

They are available to ask for help, and they usually have what I need. I use them for garden,…read morehardware, plumbing, and rentals.

I go to Cle Elum Hardware quite often. Whenever I have a question, I ask for Keith. Keith Sr. and…read moreKeith Jr. are so very knowledgeable and helpful.

They had a solid sale on a grill I'd been eyeing for awhile that included free assembly and…read moredelivery. When I went to purchase it the staff was very helpful in helping me find the accessories I was looking for. Upon delivery the grill was fully assembled and they helped me move it to my backyard deck. Excellent customer service.

Friendly and helpful staff every time I visit. Store is clean and organized and has good spacing…read morefor wheelchair access! Not to mention a free bag of popcorn that is a unique touch.

Weekend dinner turned out to be a great experience all around. Chef specials are worthwhile. We…read moreordered burrata, surprising us with seasonal tomato with balsamic vinegar-fresh and not over seasoned. Steak tartare was also well seasoned, flavorful and tender. The accompanying bread was delightful. I heard another diner exclaim in surprise to her companion upon greeting the chef's special lasagna, which I ordered; it featured thin hand made pasta sheets, mint and basil, ricotta and parmesan with local yellow squash cut thin on a mandoline--rich, satisfying and vegetarian! Did the fried oysters disappear off the menu? Good riddance, I look forward to more chef's specials!

1 star for this place is me being generous…read more We stopped by this morning around 9:10 and there wasn't anyone else in the restaurant. Maybe that should have been my queue to find a different spot. We were seated quickly, and ordered the French toast. For $22 I expected to be blown away and have it be the most amazing plate of French toast I've ever eaten. What I was served was a plate of BURNED toast, a few blueberries and some sliced strawberries. There wasn't any whip cream, nothing special but can we go back to how it was burned. Like black. Not carmelized burned. (You can see how black it is in the pics. Do better. No one else was there) Our served came over gave us our bill so we could pay and never did ask how our meal was. Probably because she knew it was bad. I paid. I'll never go back and I caution anyone else that's in the area.

Friendly front desk, young and not very knowledgeable. I'm giving my rating based on Mr. Mike in…read morethe lumber yard. He knows his stuff and he doesn't mess around. He and Luis are the knowledgeable ones.

Very responsive to old customers and new-to-the-area customers!! Sometimes you all just need to…read more"wait your turn" !!

Friendly and they take care of you. My favorite, is they do propane refills that are absolutely one…read moreof the best values around these areas.

I've been going here for years. It's amazing how much stuff they pack into a little store. They…read morealways have what I need. Everyone is very knowledgeable and helpful. Great place.