I have been using Mars Hill Realty to manage my rental house in Round Rock, Texas for the last 7…read moreyears. They have done a great job responding to the tenants need and keeping my rental house in top shape. I love the fact that they are proactive in recommending repairs to various parts of the house before it becomes very expensive to fix. In addition to the superb service they provided me, they have a top notched team who treats me like family. Everyone is very professional, respectful, and caring. One of the team member whom I've had the pleasure of working with over the years is Valerie Tillery. Valerie is very knowledgeable in real estate and property management. Whenever I have a question regarding my investment property, Valerie always responded quickly with clear answers to my questions. I've always felt that Valerie takes her time to make sure that any concerns or issues I have about my property is well addressed. Under her management, my rental property was never vacant for more than a week or two between tenants. That's just the time it takes for the crew to get the house ready for the next tenant. We usually have a new tenant signed a rental agreement before the old tenant moved out. My investment house have been cash flowing nicely since my purchase. I enjoyed working with Mars Hill Realty so much that I'm in the process of closing on another property in Georgetown, Texas for them to manage. Aside from Texas, I was also looking at Florida for my second investment home. While the housing prices in Florida is comparable to Texas, the cost of investing in Florida is cheaper than Texas because they have lower property tax. So why didn't I invest in Florida? Because Mars Hill Realty does not do business there. There's no property management that I trust more than Mars Hill Realty. In fact, it was Valerie who introduced me to the neighborhood that I'm buying my second investment home in. My experience as a property investor has been really stress-free with Mars Hill Realty managing my property. If you want a property management company that takes care of your property as if it's their own, you should consider working with Mars Hill Realty. I promise that you won't regret it.

Mars Hill Realty Group is a fantastic company to work with. Specifically I worked with Bree on my…read morelease renewal and she was great and made the process so easy. She is professional, super helpful, quick to respond, and informative! Love working with her because she really wants to see her clients happy and is so sweet.

Laura and her team really helped us out with our home loan. I highly recommend them. They were…read moresuper friendly and helpful, and they got the job done quickly.

BEWARE!!!!! This company sells their loans to a mortgage…read moreservice called Lakeview also known as Loancare. By far the worst service you can imagine.....if you even consider to doing business with all the above you need to RUN!!!! Update 27 March 2019, suit was filed and accept on 14 March 2019. A principal reduction to our mortgage was mysteriously paid on 25 March 2019 for the exact amount as the VA funding fee overcharge. As per DTPA the lawyer fees, court cost and damages still have to be paid. The lawsuit continues.

I stayed in a one bedroom leased by Wolf Properties and it was great. Tyler has terrific technology…read moreservices to pay rent through etc. Tyler was always very responsive and always had the best men on the job for any situation. I once called him at 2 am and he personally came over to assist.

Never received my security deposit. Landlord alleged there were holes and trash in the house. I…read morerequested an itemized list of any repairs, but was not provided one. My number was also blocked and could not reach the office.

Working with Lauren for the second time was the best decision we could have made for our home sale…read more We first worked with her when we bought this house, and after such a positive experience then, there was no question about who we would call when it was time to sell. The current Texas market presents some unique challenges, but she navigated the entire process with expertise and steady guidance. Her knowledge of the local landscape and her strategic approach were instrumental in getting our home sold. If you are looking for an agent who is dedicated, experienced, and truly has her clients' best interests at heart, we cannot recommend Lauren enough!

Lauren made this experience very easy. She is knowledgeable and was able to answer all our…read morequestions!

Terrible property management skills! Gardner also had a flat tire! Never followed thru with…read morerequests! And no commutation for days no wonder you are out of business! Terrible, Terrible, Terrible,Terrible,terrible..........

Christophe has been an amazing person to work with in buying my home and my last rental. He's very…read morecommunicative, punctual and respectful. He is a great relator and I would highly recommend working with him. He has gone above and beyond for me. I truly appreciate him! -Kristen Spradling

The leasing office staff are so sweet! My dog LOVES going to the office for treats that the leasing…read moreagents pass out.

We have lived here since 5/20/25. It has been a wonderful experience. The apartment layout is very…read morenice with very well insulated walls (don't hear noises , a large porch with a great view. The staff is very friendly and helpful. Maintenance is ok, but sometimes takes a while to get things done (but it does get done!).

I can't thank Chad enough for the work and services he provided to us in both selling our home and…read morebuying a new home. He made my wife, and I feel like we were his only clients because he focused on our needs without distraction. The sale of our house was quick but not uneventful. At times even stressful. Chad worked us through those issues relieving the stress, and with his help, everything worked out in the end. One last point, we were rather picky when house hunting and we walked through quite a few houses. It was getting where I felt we were unreasonable but he assured us we were not, and we'll do this until we find what makes us happy. In the end, we walked into that house that we know right from the start it was the one. Thank you, Chad, for your hard work and patience. I highly recommend Chad Kaseman, and I will pass his card to anyone I find needing a real estate agent.

Chad delivers service above and beyond your typical agent. He was incredibly knowledgeable and made…read morethe sale of our home smooth regardless of the hurdles we encountered.

I don't understand how you're even in business. If I'm calling to inquire about what rents are…read moregoing for and you can't even give me a ball park and your response is that that's only information for your clients, how do you expect to bring on new clients. I gave you a specific address with bedroom count and condition is turn key but still reluctant to provide market knowledge as the "professional" in the area....

It's not the best or the worst company; it's just average…read more A few things I don't particularly like about this company: 1. Shared maintenance fee - I believe taking care of normal wear and tear situations should be on the homeowner & not the tenant, especially when I know I'm not doing anything to purposely damage the home. If I were a homeowner, I'd incur all costs associated with normal wear and tear of my home. With this company, I have to pay every time a maintenance person comes out to repair an issue that likely existed before I rented the place. It just seems like another way to nickel and dime tenants already paying exorbitant rent prices and just trying to keep a roof over our heads in this terrible economy. 2. No contact with the office after 12 - You can't reach anybody in the office after 12 and have to wait the next day BEFORE 12 to be contacted by company staff because everyone is out "checking on properties" after 12. What kind of company doesn't have a receptionist in office to answer phone calls during business hours or some other type of communication portal where tenants can reach staff for general, non-maintenance related questions/issues? Then, when you do speak to someone, sometimes you don't get a thorough explanation that helps you understand what you need to do as a tenant or a response that seems like the company cares about you as a customer or person. If I could've found a comparable rental with a different company within the short amount of time I had to move, I would've. I believe there are better options out there when it comes to rental companies.