I have been using Mars Hill Realty to manage my rental house in Round Rock, Texas for the last 7…read moreyears. They have done a great job responding to the tenants need and keeping my rental house in top shape. I love the fact that they are proactive in recommending repairs to various parts of the house before it becomes very expensive to fix. In addition to the superb service they provided me, they have a top notched team who treats me like family. Everyone is very professional, respectful, and caring. One of the team member whom I've had the pleasure of working with over the years is Valerie Tillery. Valerie is very knowledgeable in real estate and property management. Whenever I have a question regarding my investment property, Valerie always responded quickly with clear answers to my questions. I've always felt that Valerie takes her time to make sure that any concerns or issues I have about my property is well addressed. Under her management, my rental property was never vacant for more than a week or two between tenants. That's just the time it takes for the crew to get the house ready for the next tenant. We usually have a new tenant signed a rental agreement before the old tenant moved out. My investment house have been cash flowing nicely since my purchase. I enjoyed working with Mars Hill Realty so much that I'm in the process of closing on another property in Georgetown, Texas for them to manage. Aside from Texas, I was also looking at Florida for my second investment home. While the housing prices in Florida is comparable to Texas, the cost of investing in Florida is cheaper than Texas because they have lower property tax. So why didn't I invest in Florida? Because Mars Hill Realty does not do business there. There's no property management that I trust more than Mars Hill Realty. In fact, it was Valerie who introduced me to the neighborhood that I'm buying my second investment home in. My experience as a property investor has been really stress-free with Mars Hill Realty managing my property. If you want a property management company that takes care of your property as if it's their own, you should consider working with Mars Hill Realty. I promise that you won't regret it.

Mars Hill Realty Group is a fantastic company to work with. Specifically I worked with Bree on my…read morelease renewal and she was great and made the process so easy. She is professional, super helpful, quick to respond, and informative! Love working with her because she really wants to see her clients happy and is so sweet.

I have been fortunate to have Don as my property manager for more than 15 years. He is the best…read morethere is in the business. He is sincere, trustworthy, knowledgeable and acting in my best interest all these years. I would recommend him highly for anyone looking for property mgmt. services in the Austin, TX area. I have throughly enjoyed my interactions and delings with him. He is a real gentleman who cares about getting the right tenants and dealing with maintenance and repair issues. He has become like family to me now. Thank you Don, for all you do for me.

Don is very realistic and a straight shooter. This was my first time renting a home and out of all…read morethe agents and companies we spoke with he had the lowest fees and by far the most simple process. I would recommend him. And he answers the phone and calls back. All the simple things to put me at ease being a first timer! But it wont be my last!

Do not rent ANYTHING from Bill Parr! My daughter and I had the worst encounter ever. We went o…read morepick up the keys to the duplex she had just rented. Her husband is on deployment and so she and I drove to the unit after getting the keys from Bill in Georgetown. Upon entering the unit it was filthy. Hair and urine on both sinks and toilets. Stained bathtubs and toilets, thick dust on the ceiling fan blades, dust caked on the baseboards, walls smudged, cracked linoleum that was coming up, etc. My daughter called Bill and told him that she was disappointed in the condition of the unit and that obviously nothing had been done after the previous tenant moved out. Mr. Parr started yelling at my daughter and my daughter put him on speaker phone and I heard the whole thing. My daughter never raised her voice and the conversation ended with Mr. Parr yelling, "Just lock up and leave, I'll get you your money back and you can find another place to live!". This brought my daughter to tears and I told her it was for the best and she didn't really want to rent from someone like this. On the 2 hour drive home she called and canceled her deposit check, her first months rent check as well as the water and utilities. Once home she attempted to call him to ask about how to get the keys to him and he, of course, didn't answer. A couple of hours later he called and initially acted like nothing and told my daughter she had a signed lease to uphold! He denied telling her that she could find a new place to live (which I heard him say with my own two ears). And when she tried to talk to him calmly again about the condition of the place and how he treated her, his anger began to escalate (bad sign) and she couldn't get a word in. He was yelling and guess what???? He hung up on her AGAIN! STAY AWAY from any of his properties. We do not know how this will end, she could be out a couple thousand dollars and have her credit ruined thanks to this clown. We took photos of the condition of the place, so he has no leg to stand on to defend himself. If a person says "Just lock up and leave, I'll get you your money back and you can find another place to live!", doesn't that mean the lease is verbally terminated? Not according to Mr. Parr. If I could give zero stars I would.

Bill Parr is one of the worst property managers I've ever encountered and that's saying a lot. To…read morestart with, he did not address issues regarding the property I was renting. A bush in the driveway was diseased and he waited so long to cut it down, the other bushed became diseased as well. His idea of getting rid of the bush was to cut it off and leave the stump there for a year. Once I had an issue with the kitchen sink not draining. He promptly called the plumber and sent me the bill.I've never paid for plumbing issues in a rental before for obvious reasons and yet this guy really wanted money for the problem with his property. Lastly, after I left the country for my second deployment to Iraq, he took advantage of the situation to gouge me for $240 for cleaning the place when I left it better than I got it. The house was immaculate when I left. If he doesn't relent and give me my security deposit, I'm going to have to take him to court. Is this really the kind of guy you want to rent from? I don't think so. I'm going to recommend him for the blacklist at Fort Hood and I'm going to get the SJA involved. Never rent from him and if he manages a property that you own, get rid of him. He will only bring you trouble.

Well, so far I'd have to rank this company as scumbags. They took over from Bay Property Management…read moreless than 60 days before the end of my lease but refused to discuss renewal until their "official management start date" - 30 days before the end of a lease which requires NO LESS than 30 days notice of termination or renewal. They also charge a service fee for paying rent online - $2.49/month for giving them access to my bank account, $9.99 for using a debit card, and a whopping 2.99% for using a credit card (that's at least an extra $50 a month). For online payments. SUPER shady.

From the owner: Locally Owned and Operated. RELY is a Full-service Property Management company specializing in…read moreleasing and management of residential properties. Maximize the return on your investment while taking a hands off approach and allowing us to manage for you. We pride ourselves in providing excellent customer service to our clients.

I first started out as a renter. I thought it was quite odd that even with amazing credit and great…read morerenters history that we were required to pay two months of deposit +1st months rent upfront, but whatever we had the money. As we rented a home from them, there were many repairs that needed to be done including a faulty kitchen light but the repair was left because he didn't deem it necessary. So for the almost 2 years we lived on their property unfortunately my kitchen light worked only about half of the time. At one point in time, A Watermain broke in the middle of the night and when we contacted our landlord which was rock properties, we were disregarded, even though we had young children the landlord didn't bother checking up the next day on whether or not the issue got fixed or if the water was still leaking. I had to call him. Needless to say again another day passed and after arguing for over 24 hours that it was a sprinkling system that was broken, (we had no sprinklers) he sent a handyman to dig a hole, to investigate because we were not believed- The handyman told him that he could not fix it. So the very next day again this is on the third day of no water for my family and young children, he finally sent a professional who found the issue. Because they were going to charge a pretty penny to fix it he almost tried to make them go home and wait another day for the handyman to come back and fix it himself!!! Also, when we first moved in I told him and sent him pictures that the bathroom had a leak coming in through the roof. He disregarded me for months and months until about a year and a half in when he could no longer ignore the damage and then he paid me or was supposed to pay me anyway $50 to paint over it with mold killing paint. I definitely doubt that the owners of the home would approve of such a cheap repair on their investment home. Then, because he kept a promise not to raise the rent we decided to try and use him as a realtor. The very first home that I went to view he insisted that I should not waste his time with viewings if I didn't want to buy the house for sure. I was questioning how I would know that I wanted to buy the house without even seeing it! At any rate, once we decided to move we had the house empty for about half a month to make necessary repairs and what not. He decided to move in another tenant even before our lease was completely over not giving us enough time to finish all of the repairs necessary (literally, spot painting of one room, as we kept the house in mint condition)!!! He then kept all but $350 or so of our money after we had given him over $3000 to live in that home. Overall, we were charged for repairs that weren't ever made, because I have talked to the current residence. And he broke the law by moving another tenant in without our permission to break the lease first. I definitely would not recommend them for renting, or for buying. The owner of this company is awful unfortunately I am sorry to say. Be careful because he will take your money and leave you without options to recover it!

Walter got my house sold in 5 days, for a good price. He was able to give me good advice and work…read moreto be done to it to help it sell well. He also went above and beyond when it came to helping me get the work done (I used a painter he uses for his own properties and he handled the entire interaction).

We worked with HD realty to buy our first home. We worked with David who was very professional and…read moreknowledgeable. He had great suggestions for houses to see and was very insightful at the properties. I highly recommend using them in any realty situation.

From the owner: HD Realty specializes in Residential Real Estate services:…read more Sales Buyer Representation Leasing Property Management Investment Consultation

The young woman Shamika has been very courteous , friendly and very professional and is awesome…read more (Quite an asset to this office) Mr. Bleeker, is very friendly, professional and knows what he is doing. The company appears to be very professional trying to accomadate the Homeowner as well as the new Tenant. Making you feel like it is your home not just a piece of rental property. I myself, have over 20 years managing Homes, Condominiums and Apartments as well as owner-manager of Harris Farms 420 acres and 5 rental properties myself in the past. (From Fifty units to One Thousand high rise condominiums in Washington DC. (Delaware, Virginia, and Texas) So I would like to say from my own experience this Property Management Company is definately THE ONE TO COME TO.

The staff is very quick to answer any questions I have had. They are very friendly and Professional…read moreas well! When I submitted a maintenance ticket for an electrical issue, they made sure I was informed of changes and followed up with me after to make sure the issue was resolved to my satisfaction and that everything went well. I was amazed at the level of customer service from Waters Property Management. Outstanding!

I highly recommend Kim Wolfman, realtor with Century 21 Hellman Stribling. She is absolutely a…read morekind, caring, honest, incredibly knowledgeable woman who will go above and beyond to help you sell, buy, or lease just the right home. Her professionalism, experience and expertise are impeccable. Her performance will shine above the rest as brightly as her beautiful smile. I would not hesitate to refer Kim to anyone. Nancy L.

Wendy Mitchler is absolutely the best in the business! We have bought our last two houses with her…read moreand sold our home with her as well. She makes the process so smooth and easy! She was so patient with us until we found the perfect home! She's very knowledgeable and knows exactly what she's doing. She has her customer's best interest and will go above and beyond to make sure they are happy! I would recommend her in a heartbeat to anyone looking to buy or sell their home!

Working with Gary has been very pleasant. It is seldom that you work with other agents that are on…read moretop of things where you don't have to move the process along for your clients. I reached out to him for a client who needed to move asap. And he got him in there very quickly with no issues I couldn't have done it without him! will definitely be excited to work with him in the future.

Would highly recommend using Knipps Properties and I wish I would have found them sooner to manage…read moremy property. The Management company I was using had failed several times in finding me a good tenant. I decided to sell my property and contacted Skye at Knipps Properties. Skye was excellent and a true professional. He was always there to answer my questions and got back to me quickly. He sold my home in a very quick time frame in the middle of winter. Honestly, if I would have known him prior to making the decision of selling I would have had it and manage the property all along.

Recently leased a small property from 360 Properties during a transition between homes for a year…read more I am happy to 100% attest that my experience was exceptional and if I didn't find such a great deal on a new condo I would have stayed at the property indefinitely. Had a few instances with the water heater, the disposal (of course). and a toilet float which were efficiently addressed by the maintenance crew within a few short hours of calling in. Any time I would call into the office for maintenance, or questions regarding the move out requirements, etc. the staff was always attentive, friendly, & quick to respond. Moving out was easy as 360 Properties have predetermined cleaning & pest vendors who are also quick, courteous & sensible from a cost perspective. Without a doubt, Nicole & her staff put forth tremendous effort to serve the tenant while being a true advocate the owner. I would highly recommend 360 Properties and if I keep and lease my condo in Cat Hollow, I will definitely use 360 Properties!!

I would strongly caution others before engaging with this property management company based on my…read moreexperience. The move-out process raised significant concerns. The fees assessed appeared excessive and disproportionate, and the property condition evaluation did not reflect a fair or reasonable distinction between normal wear and tear and actual tenant-caused damage. The overall assessment process lacked transparency and consistency. Additionally, tenants are required to use designated vendors for move-out cleaning (which quote me $500 stating price and no this is not an exaggeration), Carpet Cleaning Services, and even mandatory pest control (Originally quoted $250, then negotiated to $125), which presents a concern due to the notably high costs associated with those services. If you have pets on the property, your move out cost will be significantly higher as well. This requirement limits flexibility and places an unnecessary financial burden on tenants. Throughout the lease term, maintenance requests were not addressed in a timely manner or even addressed at all. Delays in repairs suggested a lack of responsiveness and attention to tenant needs. I am fully aware that I signed a contract but that does not mean that my experience is invalid and I refuse to have an owner of a property management company dismiss my opinions, something we are all entitled to by the way, purely because I am a tenant. I had to wait to receive the remaining balance of my security deposit before posting this review due to concerns of retaliation... something a tenant should never have to be concerned about. Based on these factors, I cannot recommend this company. Prospective tenants and property owners may wish to carefully evaluate these concerns before proceeding further with 360 Properties. Please take the time and read the other reviews that clearly outline a consistent pattern of concerns one should be interested in before entering into a formal contract with this company.