Very Knowledgable and Friendly Team Members!…read more Every time in the past 2 years I have been to this location I have had an awesome conversation with capable individuals. I have taken a more active role in my health over the past few years, and I greatly appreciate being able to ask many questions and hearing knowledgable answers during my trip to the dentist. With topics ranging from the "possibility of tooth staining from heavy drinking of tea and coffee", all the way to "acidity concerns with an all fruit diet", I have strong confidence in the expertise of the staff at this office. 9.5/10 -"They make me want to floss my teeth. In a good way!"

Very poor service!!! at the Atlee office I wouldn't recommend it had me come alway there in the…read moresnow to fill a cavity drove 20 mins just for them to take an xray and set a far off appointment to get cavity filled when that was the only reason I was there then checked my insurance told me they was in my network that turn out to be a lie also.

GREAT people prof Dr & staff they helped an out of town friend of ours had an emergency & the…read moreservice could not have been better. They didnt even ask if he has ins. They did the work then asked questions ...unheard of these days. THANK YOU SO MUCH !

Their staff is friendly, however a staff member took down my phone number incorrectly. I showed up…read morefor my appointment and because they could not confirm with me (due to their error) they had given my appointment to someone else. They offered to see me an hour to an hour and a half after my appointment time. I live 25 miles away and had taken work time off for this. More should have been done to make up for their error. I received nothing for my inconvenience aside from an apology.

Been coming here for years. They are so friendly and caring. I feel like my teeth are well taken…read morecare of.

Ashland Smile Center is an excellent place for all your dental needs. I have had great experiences…read morehere as far as scheduling, care, and knowledge of the staff. Everyone is warm and inviting and totally transparent about costs up front. My husband has had to have a lot of work done, and they made a really emotional and difficult procedure for him as painless and smooth as possible. Highly recommend this place especially if you are someone who is nervous about going to the dentist. 5 stars! (Jena Parrish)

I asked the office manager about their dispute process, this is when Dr. Stoner walks into the…read morefront office and is defensive and rude when I ask him about my concerns. My first concern was why a treatment plan could not be developed before a cleaning as two months between a cleaning and procedure did not make sense to me as he said he couldn't tell me anything until a cleaning was done, but after two months my teeth would not be clean anyhow, so what was the reasoning behind this logic? My second concern was the billing for today's appointment as Medicaid only provides a limited amount of money ($500) annually and I would loose $200 of that $500 for today's less than 30 second look and no answers or plans to any of my questions or concerns. I then asked why he did not do a periodic oral exam, as described, but only looked at my cracked incisor for 20 seconds? His attitude during this conversation was very defensive and he was extremely rude, almost to the point of yelling at me. I asked the office manager for a printout of todays billing as I would be filling a dispute with my insurance company and would not be coming back to his practice and she says why does it matter as benefits don't roll over which means I would have to use my 2021 benefits and it's not coming out of my pocket anyhow so why should I care? So they want $200 of my 2020 benefits for doing nothing today but looking in my mouth for less than 30 seconds and then want me to use my 2021 benefits for the same thing (nothing) they did today! At this point Dr. Stoner says, and I quote "Good luck finding another dentist that takes Medicaid, not many places do as people who are on Medicaid are all pains in the ass." I was shocked by this statement! A professional, licensed, established doctor just basically implied that people on Medicaid (poor people) are all horrible patients because they question the bill and treatments, or in my case, no treatment at all. As if all of us on Medicaid should just shut their mouths and don't question poor service. I have been affected by covid and had to go on Medicaid and made today's appointment months in advance to use my 2020 benefits only to be billed $200 for NOTHING and then being told I am a poor person that is a pain in the Dr.'s ass and that I would have to use my 2021 benefits for what should have been done today! In summary, I was not treated well by Dr. Stoner, he did not address the reason for my appointment at all, verbally harassed me, and did not perform the service's that were billed and I was discriminated against because I am on Medicaid. I was made to feel like I was less than nothing because I am on Medicaid, shame on Dr. Stoner. I was told he is retiring, which I feel is great for the community so no one else has to deal with his attitude of dealing with "poor people" on Medicaid that are a pain in his entitled ass.

This was the WORST experience! After months(Covid-19) of…read moredealing with pain of lost filling and cracked tooth, I was finally going to be seen. I made certain to be very forthcoming about not having dental care for several years, along with the fact I have gum/tooth hypersensitivity. This dentist was sarcastic and totally non-empathetic. He thought his remarks were humorous I suppose...maybe he should try a career in Stand up Comedy. His Staff however, FAR outshines him, professional and caring.

This is the best dentist office I have ever been to. From check in to check out was a 12 out of 10…read more I am or was a person who hated the dentist office. Check in was easy and fast also receptions was very kind. Today was my first day to a dentist office in a few years. I received a Ct scan(I think that's what's it's called) cleaning and more. I loved how Becky took the time to explain everything to me as she was doing her job. She was also very kind and gentle. I believe she was dental assistant. Dr Alice was amazing and informative.

This was my first visit with Dr. Alice and her amazing team of associates…read more To say Atlee Family & Cosmetic Dentistry were not only professional and kind, they were so welcoming and patient oriented, that I felt like they truly listened to my dental issues and wanted to establish a relationship whereby I would feel comfortable. I wasn't rushed through the visit and the thoroughness of this initial exam addressed all my questions and concerns. I feel like I have found a gem at this location. I thank them, and so do my teeth.