Love this place unconditionally, the staff treated me like family and they deserve the utmost…read morerespect and gratitude to help people like me!

great staff, great groups, great facility, great nurses, great food! the care is so good that it…read morekeeps me coming back!

What a wonderful experience not One, but TWO of my clients have had moving into The Covington last…read moremonth! I'm a Realtor and both of my elderly clients moved in here within days of each other. I've witnessed a loving, caring and very professional staff, and would love it if my own 88 y/o Mom lived here. Truly. The activities are plentiful and the grounds are beautifully maintained. It is an EXCEPTIONAL place for our aging friends + family to not only live, but to THRIVE in their Golden Years! I had personal contact with their sales department (wanting to understand the move-in fees/etc) to the maintenance crew (hanging items & setting up TVs in the new apartment) to the health team (nurse & others) who visited day one to offer support & health information, to the resident manager making sure everything was to their liking...It was First Class!

This is seriously the nicest senior living community I have ever been to…read more The grounds are nicely maintained, the staff members are very polite and kind. The restrooms are well attended to. They have complimentary coffee stations are guests and residents. It definitely costs a pretty penny to live here but if you can afford it, it's a very nice place to call home. I greatly enjoy my visits here.

I recently spent three weeks at Palm Terrace Rehabilitation Center and want to share how grateful I…read moream for the care I received. Everyone in both the therapy departments and living quarters was kind and helpful, but a few individuals truly stood out: Raphaelle (LVN - day), Daniel (LVN - night), Dillon (wound care), and Sam (CNA). Their compassion, professionalism, and attentiveness made such a difference in my recovery. They treated me with dignity and genuine care every single day. In Physical Therapy, I worked most closely with Jordan and Nathan. They were motivating, knowledgeable, and incredibly encouraging. They helped me regain strength and confidence in ways I will never forget. I am so thankful for the wonderful team who helped me through a challenging time.

This is inappropriately called rehab; it's out and out F.R.A.U.D. Served ice cold food, water out…read moreof reach, called me a LIAR by Pablo. Said I told you I had your breakfast. Bathroom too filthy to use, TV so far away you couldn't see it. NEVER saw a doctor (this IS a hospital, right???). Wouldn't release me because "the doctor forgot to sign the discharge." NO attention to my knee (reason I was AT the hospital). Had what they called "pt" - walked me down the hall, tossed balloons at my face. No one even ASKED about my knee for seven days. Stole my phone charger. Didn't tell me what meds they had for me - NO IDEA what I was, or was not, taking. Stopped them from wadding my clothes and throwing them into laundry. told me in September: "you'll be here till Christmas." Meaning till my insurance ran out. Place should be closed down. real fraud

It's rare to come across people who still enjoy their jobs, IP Nurse Jayna is one of a kind she…read moreleads with knowledge & integrity. Her passion shines through her & motivates those around her. She is such a GREAT addition to the already amazing Laguna Hills family & facility !

I would like to recognize Jayna Richardson, Infection Prevention Director at Laguna Hills Health…read moreand Rehab, for the outstanding work she does every day. Her urgency, professionalism, and generosity never go unnoticed. Jayna consistently goes above and beyond to ensure the safety and well-being of residents, patients, and staff, always responding promptly and effectively when needed. What truly sets her apart is her willingness to help others and her dedication to doing her job with excellence. She approaches every situation with compassion, knowledge, and a positive attitude. It is clear that she genuinely cares about the people she serves and takes great pride in her work. Laguna Hills Health and Rehab is fortunate to have someone as committed and hardworking as Jayna on their team. She is an incredible asset to the facility and an all-around great leader in infection prevention.

Ok, I worked here 13 years ago, but I'm reviewing as a customer now. My mother suffered a major…read morestroke was receiving care in San Diego then Brea.....both were a joke, waste of time & money. Everyone told me she'd never walk, speak or eat again. Having worked in this biz (administration, I'm not a therapist) I wasn't giving up unless the staff at Saddleback agreed with the rest. THEY DIDN'T. They took us in, they coordinated insurance for us because the prior facilities used all our benefits deceptively and within the first few weeks my mom made progress. She is eating, speaking, SINGING! She's on her way to walking, she can exercise and stand, needs to work on balance & strength but not bad for a massive stroke & being 80-years old. They are always on time, efficient with appointments, friendly. Their gym is equipped with better equipment than when I worked there, everything you need for every type of rehabilitation. A diversely trained staff, a mix of neuro therapists, ortho therapists, specialized Parkinson's therapy and group therapy. Vital-stim speech therapy (hard to find) the speech therapy has been phenomenal. It's a large, clean, well organized facility that will make sure every minute of your appointment is focused on YOU. I could go on & on, but you get the picture. I would definitely recommend this place, I would go here myself if/when needed.

Poor quality if care they only care abut tour money i hv been here over 70 days & NO imprivementread more

End to end this facility delivers the best care of any we have experienced! Everyone who works here…read moreseems to embrace their role and deliver care with empathy and patience. Kim engages residents in fun activities. Ali is a nurse I wish we could take home with us due to her kindness and genuine concern for her patients, and Heidi was just amazing as she helped mom stay positive while navigating loss of speaking and difficulty eating. What a terrific organization from front desk staff to every aspect of care!

My mother was a resident there for 30 days after a broken hip. The staff is so kind, understanding…read moreand patient. My mom has severe dementia so it was not easy for her or for them. Under the circumstances, they did an excellent job! The General Manager, Spencer, greeted and spoke to my mom every day in Italian and she felt special. Laura, her RN, was impressive and didn't miss a beat. Jessica and Victor, the CMA's, were especially kind and patient with my mom. Kimberly, Activity Director, brought a smile to everyone and was always uplifting. Thank you for taking g good care of my mother.

My husband was released from ER and sent to a Skilled Nursing Facility for further care and…read morePhysical Therapy. He was placed at Trabuco Hills in Lake Forest, CA. In Orange County, CA. We were very pleased with his care. The Staff were very helpful and caring. The food was very good and they could prepare it for those needed different levels of assistance. The facility is very clean. They manage the medicines carefully for each patient. And the Physical Therapy was daily. Our Case Manager was Gil Gapay and he was excellent. He oversaw Peter's care and when getting prepared for discharge to a Board and Care Home, he arranged: special Transport using a wheelchair, arranging Home Nurse Care, Physical and ordering a new Wheelchair (coordinating with our insurance). I would recommend them. It is not an easy situation for any family to go through. Navigating all the details can be quite overwhelming. Having great help makes all the difference.

ALL THE YELP REVIEWS ABOUT NEGLECT ARE CORRECT, DO NOT IGNORE!!! KEEP YOUR LOVED ONE AWAY FROM THIS…read moreAWFUL FACILITY! My father was admitted to Trabuco Hills Post-Acute after being discharged from Hoag Irvine. Against our better judgment, and under pressure from insurance, we agreed to the transfer. It is the biggest regret of my life, worst two and a half days of my dad's life. On Friday, January 30, 2026, during a routine visit, I found my father visibly distressed. He was agitated, complaining of pain, had a severely red and swollen left eye, and his blood pressure and blood sugar were both dangerously high. Given his recent stroke history, this was extremely alarming. What was even more alarming was the staff's response -- or lack of one. I asked if a doctor was on call. There wasn't. I asked if he had been seen by a doctor. The head nurse did not know. She then called the physician because there were no notes or treatment plan documented. We were told the doctor "thought it was just an infection." They downplayed a potentially serious medical situation while my father was clearly suffering. Because I did not feel he was safe in their care, I made the decision to have him evaluated in the ER to rule out something more serious. Instead of support, I was met with pushback and attitude from the nursing staff. During this urgent situation, a member of administration, Mike Perez, came into my father's room -- not to assist with medical care -- but to pressure me into signing admission paperwork. Meanwhile, I could not get clear medical answers or a doctor to properly assess my father. When paramedics arrived, I requested he be transferred to his usual hospital in Orange. The head nurse declined and attempted to go around me during the transfer process. After the hospital evaluated and treated my father, Trabuco Hills refused to accept him back. Even ER staff at UCLA Medical Center were extremely apologetic about the situation and expressed disbelief that the facility would decline to readmit him after only four hours in the ER. They had difficulty reaching the facility, and when I finally got through, Mila, a night nurse informed me that because I advocated for my father and he had been in the ER briefly, they had already given his bed away. Given. His. Bed. Away. As a result, my father spent days in the ER in limbo waiting for placement at another facility -- all because I insisted he receive proper medical evaluation. I will never regret advocating for my father. He is now in a better facility where he is treated with dignity and appropriate care. But no family should have to go through what we experienced. If you love your family member, think very carefully before choosing Trabuco Hills Post-Acute. And if you have no choice, know your rights and contact the Ombudsman's office. No patient should be treated as disposable.

Dr Wenger and his team are phenomenal. They are efficient and professional and, on the ball, when…read moreit comes to making sure everything is smooth. Navigating insurance is sometimes complicated and challenging. They specialize in Vestibular, Balance, Orthopedic issues, mobility to name a few. They accept private insurance and workman's comp if you should find yourself in the need to see him. I appreciate Dr Wegners bedside manner in tending to me and would recommend him 10/10

Dr. Mark saved me when I recently had an onset bout of vertigo! He was patient, knowledgeable, and…read moretook the time to walk me through what treatment he was about to do. It alleviated my anxiety and gave me nearly IMMEDIATE relief. Highly, highly recommend!!!

I cannot thank the staff and people at Spencer Recovery Laguna Beach, CA and thankful we chose this…read morefacility for my son. I truly believe this facility saved my sons life. I love the structure and the people. My son is a complete new person and believes that there is a better life being sober thanks to the people at Spencer's. The main house is clean, and nice. We attend family meeting every Sat,. as a family which is a great opportunity to understand sobriety and show support. There is a beach house across the street and patients can go to the beach once a day. My son loved this because it gave him a chance to have some normalcy while recovering. When I first admitted my son, I thought for sure that he would do his 28 days and return with struggles still. Thanks to the positive environment and love he has been shown , he chose to stay for another 30 days. Amazing turn around for my son and my family. I highly recommend this facility if you or a family member is in need of help. I cannot thank Spencer and the staff enough for the love and support they have given my son and my family.

I went to Spencer's Laguna Beach in 2013 and opted for "custom care" and stayed in the beach house…read more What an absolute joke of a rehab. Patients can work there with only 90 days sobriety! I went to whatever groups or meetings whenever I felt like it and no one cared. Instead we wandered town with complete freedom. People were using and drinking in the house. Med dispensing does not follow HIPPA. Chris Spencer was more concerned if clients were wearing forbidden baseball hats. Therapy was non existent and dual diagnosis was ignored. I could go on. A complete waste of money, which is all they care about!