Responsive. Professional. Knowledgeable. Customer Service Driven. Highly recommend! We are pleased…read morewith Steve, his team, and State Farm for our home and vehicles.

always a pleasure to work with. nothing hidden always up front. the staff is kind and very polite…read more been with them for many years and will continue to do so. thanks State Farm. And the Steve Crowl and team. (Allen Mote )

Kathy and all of her office staff are extremely responsive. We are from out of state and have…read moreinsurance needs in Idaho and, without even formally meeting them, they were so welcoming on the phone and going above and beyond to help us with our needs. I 100% would recommend. So happy we chose Kathy's office!

As a former employee of a past State Farm agency in another state, having to change agencies when I…read moremoved wasn't a decision I made lightly. Working with Hayley in this office has made that transition easy. She has been a great help the entire way, and is always quick to reply. I'm a little more difficult in some ways than other customers because I do know the system- but they have been wonderful! Highly recommended for new State Farm customers and folks moving over from other states.

Curtis Craig was simply amazing with sharing everything we needed to know about our upcoming…read moreMedicare insurance coverage. It was rather painless compared to what we expected. Curtis took his time with us and presented us with the best options for our new insurance coverage in retirement. My wife and I highly recommend Curtis Craig for your insurance needs whether it be for private insurance or Medicare. Curtis is ready to help assist you and your family.

Marcia was super helpful in providing guidance on Medicare options. I'm both new to Medicare and…read moreto Idaho. My previous state had serious insurance and provider options so I started off with a suspicious stink eye. Turns out her advice was solid. Insurance has been good. Except for having medical issues I'm pretty happy.

Justin was very helpful and made sure to get my father the best result and best medicare price…read morepossible.

our agent Mishelle is just Amazing! she makes us feel so relaxed in making the right decision on…read morewhich plan works best for us. we just love her... thanks again for a great job... Gaylen & Karla Beshears

Patient!!! Beau Murray State Farm Insurance was referred to…read moreus by our medical agent for life insurance. Beau Murray State Farm Insurance is wonderful, professional, and most importantly fully informed on the ins and outs of the insurance coverage policy and limitations. He took 2 hours on the phone with me to work through life insurance complications and coverage for our unique situation. I'm a law school graduate so I appreciate him knowing the landmines our complex scenarios we could avoid by setting up the policy correctly with so many parties involved. I purchased a life insurance policy for the kind young lady helping me and my husband have a child through surrogacy. It was a complex package (her, her family, me and my husband, and our trust). Basically, an advanced scenario that only a skilled insurance agent can handle. Now I fully understand why he was referred to us. He is knowledgable with wills, trusts, estates as beneficiaries. He can do life insurance outside the state of Idaho. He helps clients throughout Nampa, ID and Greatter Boise area for auto insurance, home insurance, life insurance, etc. He was compassionate, patient, and understanding. Extremely knowledgeable. We are going to use him again for our second surrogacy journey when we purchase life insurance for baby 2 journey. Use him for coverage.

Beau was absolutely amazing to work with! He made everything so easy and move along quickly. Highly…read morerecommend!

This is a follow up to my post of 3/6/23. HBOB picked up the…read moreball. I was repeatedly contacted by HBOB to ensure that everything had been taken care of. Any further questions I had were promptly addressed. There was a missing document, which HBOB very quickly took care of. Given that HBOB eventually responded in a positive manner to the issues presented I happily up my rating to "Great". Dan-O

100% pleased with this company. Knowledgeable and very efficient with finding the perfect insurance…read morewe needed. All employees are committed to promptly responding to any concerns or questions we have. Love how they call you for any follow-up needed or adjustments to our health care plan.

Ghosted! We decided to renew our policy and transferred over to Nancy Uli locally. The initial…read moremeeting lacked transparency from the beginning. We were asked a few general questions each; General health and the names of our doctors and told a company may reach out to us if we need exams. From the start, the external company was an absolute nightmare, calling odd times of the night from blocked numbers and we'd have to call back only to get voicemails which lasted 4 weeks! Their questions were invasive, and they immediately verbalized medical conclusions of their own. They labeled us outrageous diagnosis to increase our rates, such as skin cancer from over 15 years ago as a risk, my father dying from chemicals in Vietnam because he was young, etc. When we spoke with Nancy, initially, she never asked or advised us, nor did we give any consent to the fact that all of our medical records would be obtained by an external company and reviewed/dissected. We discovered this had occurred to our shock (detailed below), which is a huge HIPAA violation! After the initial medical call we were told we needed extensive medical exams, due to their underwriting determination of our medical records! When we asked the company what the labs and exam consisted of they told us it was confidential and only medical examiners, not doctors would be reviewing them to make a determination. We've left two messages with Nancy since insisting on answers, requesting a much less expensive policy that doesn't require medical underwriting, and an explanation of how none of this was disclosed to us at the initial meetings. After 2 voicemails and a detailed message left with her receptionist, we've been ghosted!! The whole process was shady from the beginning with zero transparency and everything we experienced was an obvious excuse to give us outrageous rates with very biased determination of our health. As a customer, everyone deserves answers when it comes to our health, the right to know what tests are being ordered and transparency. It should not be confidential from the person that is being the subject of the policy. We've since gone to a wonderful agent that's communicated with us and it's been a 180 different, positive experience.

I have been a customer of Nanci's agency for everything I need for over 15 years. Her follow…read morethrough, professionalism and service is the best anywhere. She's an agent you can actually talk to and can guide you to the right decisions. This is invaluable. Do your self a favor and give her a shot at your business.

Faith Shoulders has been great to work with. She has always responded quickly to my needs,…read moreproviding the information I'm looking for. I definitely recommend her to handle your business needs. Jan King