Walking into a furniture store not knowing the quality your getting. Thanks to David the manager he…read moretook the time to explain the workmanship of my Best recliners. They have a refillable lumbar area and a lifetime warranty on the mechanism. Thank you for going above and beyond on your customer service. I'll be back definitely

This place will tell you what you want to hear just to get the sale. Don't fall for the 6-8 weeks…read moreon flexsteel it's more like 10 plus weeks. No one calls to follow up to give any kind of update. Additionally the extra warranty is a joke. The company is already prepared to deny your claim. We bought a house full of furniture- cash and had issues with some of the furnishings. I was told I'd get a callback for compensation instead a received a text message saying you got a good deal already.... wow what great customer service. The manager David could not even pick up the phone and return a call. Instead he puts the sales person to do his dirty work. This company is in the process of bringing in a new furnishings company which carries very poor quality. Buyer beware!!!!

Super customer service! Dahlia took care of us as soon as she heard about our predicament. My mom…read morejust came home from the hospital, and we discovered her refrigerator had quit cooling. As it was 18 years old, we needed to purchase a new one and get it the same day, since keeping ice on her was a necessity. Jano's came through, letting me place an order over the phone and guaranteed delivery that same day, even if their employees had to stay late. The delivery men arrived about 7:15 Friday evening, even removing the back door to get her old one out and her new one in. They set it up completely and were courteous and efficient. I would highly recommended this company; they can do what the big stores can't and you are supporting a local business. A win-win!

From the owner: Jano's Furniture Showrooms is a family owned and operated furniture, appliance, and mattress store…read morein business since 1948. We carry many of the most popular furniture brands including the latest living room furniture, bedroom furniture, dining room furniture, and mattresses. We also carry the most popular name brand appliances including washers, dryers, refrigerators, dishwashers, ranges, and built-in kitchen appliances. Whether you're seeking the perfect living room ensemble or upgrading your home appliances, our knowledgeable staff is dedicated to helping you find the ideal solution. Conveniently located at 1017 W. Harrison in Harlingen and 294 E. Hidalgo in Raymondville. Transform your home with Jano's Furniture Showrooms today!

we've bought a lot of furniture and appliances from conn's and after 3 years all I can conclude is…read moreconn's is so greedy with their money but have no regard for their costumers. we've bought washing machines multiple times that break within a year of use. this time around we get extended warranty, yet we are going on 2 weeks without a working machine because Conn's doesn't regulate their technicians time accordingly (which causes people to be stuck at home for hours and if you have to reschedule because you have dr appts or curbside they make you wait a whole nother week and some) they don't respect your time after they cash the check

I been a Conn's client for many years and was very satisfied with Thier products and pricing…read more. recently I bought a sofa sleeper they tore it while putting it in a room the fabric was torn ..I called management with no avail i called the warehouse in McAllen Texas where it was shipped from they gave me the run around tactic...I am very disappointed..looking for other places do do my business with when buying my furniture for my rental houses....thanks

Untrustworthy !! Lacks will correct their issues half way and only take ownership half way. If…read morethey make a mistake, they only want to apologize 1/2 way and not to their epic customer service ways. Companies like Lacks should take a good look at themselves and figure this out quickly before they become the mom and pops furniture store of the future while Ashleys becomes the pillar of furniture stores!

From the owner: Not every independently-owned furniture store can say they're going strong more than eight decades…read moreafter first opening their doors. Our presence here in Cameron County is an extension of our roots that first sprouted in McAllen and have grown to reach several locations across South Texas with a mission to provide locals with the best furniture, appliances, and mattresses at competitive prices and unbeatable service. In other words, we're not looking to become another furniture store in Harlingen, TX. We want to be the best furniture store Harlingen residents can go to for all their household needs and expect friendly service that can only be found at 802 S. Dixieland Harlingen, TX.