The worst customer service ever!! We purchase an oven in March and have multiple problems since…read more I've gotten a complete run around from them regarding replacing the unit. I would not go back to purchase anything else from them.

My 8 year old LG fridge recently died on a Thursday evening. I called Nowell early Friday. He is…read morefamiliar with my kitchen as this was the 3rd time I've worked with him. He made a few recommendations as I had restrictions due to an existing cabinet for it. He understood the urgency as my food was all spoiling. He was able to locate the perfect unit and had it delivered Wednesday morning. It would have been Tuesday, but I changed my mind on the model. I had doubts about his advice to get a GE, but after reading reviews, they supported his recommendation. The delivery guys were great. They were constantly measuring, rather than trying to force the unit and ultimately had to take the doors off my old.unit and new unit. The new one got installed and they put it back together perfectly. I love it! Thanks again Nowell!

I have since resolved my issues with Soli to both of our satisfaction. He eventually went out of…read morehis way to accommodate me.

December 2023 My…read more family and I have purchased high end custom made furniture from many well known retailers . We have been very pleased with the custom made and designed furniture that Soliel provides. His eye for great design and quality of workmanship has been extremely satisfying. The 5 star rating is based upon his fair pricing , delivery time lines , and personality that makes the process most enjoyable. SK and family .

We were renovating our kitchen and wanted an island with a beautiful wood table top. Our contractor…read morebuilt the bottom of the island from our new white cabinetry and we went to Rustic Loft for the table top. I can't stress enough how pleasant and helpful Leo and his staff were. They showed us many different styles and types of wood and made the top exactly to our specifications - and it is gorgeous! And to top it off, Leo held onto the completed piece for us when our other work was delayed. A wonderful experience!

We bought six dining chairs from Rustic Loft to match our table and china cabinet, and are happy…read morewith them. The chairs were handcrafted by Rustic Loft's Amish partners, and the quality is first rate--solid wood, expertly finished, and a perfect complement to our existing furniture. Rustic Loft quoted 8-12 weeks for delivery, and while it took the full 12 weeks, the timing worked out perfectly for Thanksgiving. Communication was good, and while we were able to call for updates, it would be even better if progress reports were shared every few weeks, especially when you have a deadline like Thanksgiving. Overall, we're very pleased with the craftsmanship, value, and service, and we'd gladly recommend Rustic Loft to anyone looking for quality furniture.

Never refunded money after leaving deposit. He refused to exchange item or provide exchange for…read moreanother item. Very rude and abusive. Please stay away and go somewhere else!

Two things to say about this place....1- you get what you pay for.....unfortunately I thought I was…read moregetting a great deal but really I was just getting screwed. 2- there's a reason they have a C rating with the BBB. I wish I checked them out first, I would have gladly payed the extra money elsewhere!!

After driving to several different furniture stores in Brooklyn and Queens, I found a furniture…read morethat had what I wanted for my living room. I discovered this store after looking on Google for local furniture stores. Although, there were plenty of other stores that I could've checked out. However, what drew me to this particular store is the rave reviews about Ben, the owner. Customer service is extremely important to me so I has to meet this Ben for myself even if I didn't meet purchase anything. The reviews were on point and my experience with Ben was top notch. He welcomed me with a smile as soon as I entered his business. He was extremely nice and helpful and made sure that I was always okay during my time at his store. After, 1 1/2 hours later after looking through numerous books, I finally decided to make two purchases at really great prices. I'm excited and I can't wait to receive my new living room set. It was a pleasure doing business with Ben at Best Deal Furniture.

Nightmare of an experience!!! This has been stressful and messy from the customer service to the…read morecheap furniture!!! The building is over crowded with old and (I can't recognize the smell) dusty inventory. They have no displays or room for it! They are con's who take advantage of middle class hardworking people with overpriced, cheaply made furniture! I wouldnt recommend this business to my worst enemy!

Loved it. Going back as soon as possible. The variety is great & the service was great. Prices were…read morea little high but for the convenience I get it. My mom is in a wheelchair & they helped me out to the car which was an added help.

Besides a wide selection of products, great service, reasonable prices and attentive / helpful…read morestaff! Thanks 2 Garden Gallery~

Horrendous customer service and a very poor mattress quality. This particular store is horrible;…read morethey delivery me a mattress that was harder than the mattress that was showed to me in the showroom. Plus, the saleswoman made me signed many different digital documents from which she did not want give me a copy of it. When I reported that I was unsatisfied with the hard mattress they informed me that I had to Waite 31 days, before I could get a softer mattress. I treated the manager with a dispute with my Visa card, and finally they replaced with another one that Has a hard quality also, even though it is supposed to be a "Eastern and Foster State Soft mattress". To summarize, this store is not responsible and do not give you a good costumer service when they have already charged your credit card. Be aware that they charge you for a premium protection plan that is simply a cover for the mattress; but they do not want to give you a good quality mattress that I have requested and paid for it. The second mattress is hard as stone and hurt my back bones. I do not recommend this horrendous store to any one, there are other stores around the same mall that you can check before making a purchase With this problematic store.

I purchased bedroom furniture from Raymour and Flanagan. The experience in the store was pleasant…read more I came in already knowing the set I was interested in. I was shown the set and explained about the different options for purchase. After explaining some of the new features like a USB hub I was sold on the purchase. The delivery was quick and the guys that handled it were in and out in less than one hour. I had a positive experience and would recommend the Valley Stream location for a visit.