Fireplace, Stone and Patio Center has always been one of our preferred vendors. We continually…read moreencourage our clients to go there for all of their fireplace, stone, and patio selections!

From the owner: Specializing in: - Fireplaces…read more- Heating Stoves - Fireplace Equipment - Stone Natural - Stoves-Wood, Coal, Pellet, Etc-Retail - Heating Equipment & Systems

I live this Ace! This place always has what I need, especially if I can't find it at the big box…read morestores. Staff has always treated me great and helped me find what I need.

I like the store and what they carry but the staff is not very willing to help out a customer…read more Even when calling they aren't very customer oriented.

DO NOT BUY FROM THIS STORE. SAVE YOUR MONEY, YOUR TIME, AND YOUR SANITY…read more This has been, without question, the worst retail experience we've ever had. On May 2, we spent nearly $7,000 on outdoor furniture, including swings, a dining table, benches, and chairs from their Elkhorn location. We were promised our table set would arrive by May 23. When that date came without a single phone call, email, or update, we had to drive to the store ourselves just to find out what was going on. We were told they were still waiting on part of our order. On June 15, they finally delivered the table set. It took about 30 seconds to realize we had not received the brand-new furniture we paid for. The furniture still had handwritten sales tags attached, and the table was damaged. Instead of delivering the new furniture we had ordered, they apparently decided it was acceptable to send us showroom pieces and hope we wouldn't notice. When we confronted the manager, Stacy, she wasn't apologetic in the slightest. Instead, she told us this was something they do regularly, by swapping merchandise with sister stores, while simultaneously claiming they don't have "floor models." She said they pulled the damaged table from the Grand Island location. We were promised the damaged table would be replaced with the new one we actually paid for once our swings arrived, and we were assured they would call us as soon as they came in. That promise was meaningless. The swings were supposed to arrive by June 22. Weeks passed with absolutely no communication. No phone call. No email. Nothing. If you want an update from this business, be prepared to chase them down yourself--assuming someone actually answers the phone, which is rare. When we finally got someone on the phone, we were told the swings had been sitting there for weeks. They simply never bothered to tell us. Even worse, they still didn't have the replacement table that should have been delivered over a month earlier. For a company willing to take $7,000 of your money, the complete lack of communication and customer service is astonishing. Once they have your payment, don't expect them to keep you informed or honor the timelines they promise. At that point, we no longer wanted the swings and requested a refund for merchandise we had never received. Instead of trying to make things right, they appear to have blocked my husband's phone number. He never yelled, threatened anyone, or was unprofessional. He simply asked for answers and requested a refund for products they failed to deliver. This business has demonstrated a complete lack of professionalism, accountability, and respect for its customers. They missed delivery dates, delivered damaged merchandise, failed to communicate, broke multiple promises, and then blocked a customer instead of resolving the problem. If you're considering spending thousands of dollars here, don't. There are plenty of furniture stores that actually value their customers after the sale. We deeply regret choosing this one.

Very friendly and helpful sales people! I visited on the right day because I was actually able to…read moremeet the builders of the beautiful furniture that they offer. The furniture I purchased goes above and beyond all expectations that I had. Thank you for the wonderful service and selection. Would recommend this store to anyone that is serious about purchasing high quality furniture!

Great place! Wonderful finds. And when I had (non) buyers remorse and called them back to see if a…read moreset of miner's scales were available still, they found them in the store, let me buy them over the phone, and shipped them to me. Fantastic customer service.

Great selection and friendly people! It's hard to find a really good antique mall these days!read more