bought a la-Z-Boy which took two months to get it. I have received it in February 2026 and now the cushions are breaking down and according to Ashley Furniture take another two months to replace the cushions if they are do it at all very dissatisfied with this La-Z-Boy loveseat never buy one again or never buy anything from Ashley Yuma read more

Albert was very helpful to help me find a bed. He's awesome. he's got nice hair. he is a very kind person.

Horrible customer service. We were looking forward to furnishing our new home but their team gave us a bad experience and the furniture was low quality for the high price. Super disappointed. read more

Rocio Juarez was very patient and treated us with respect and understanding very professionally. I highly recommend to visit Ashley in Yuma 2790 South 4th Ave Yuma AZ 85364 read more

Amazing furniture. Best prices and always have intrest free finance. Also if you have no credit they can approve you.

We are very disappointed with their service. We are having a service repair on a La-Z-Boy sofa. An appointment was made with the service manager for a Thursday afternoon. No one ever showed up, then after we called, they said they would be by at 9 am the next day. No one showed until 4:00 that afternoon. They didn't have the part needed with them and said they would return the next morning. Didn't happen. When I contacted the store I was told that the service people were off for the next two days. We are frustrated. Would just like to get the sofa fixed. So far we have waited around 3 full days for someone to show up, and now have to go another 3 days of not knowing if they are coming or not. read more

I was looking for a good mattress and to refurnish my new home, Since I have bought furniture from Ashley before in my previous home in Murrieta ca. and was happy with them, I thought I would give them another try in Yuma. Bad Decision on my part. When I got there only one sales person, his name was Edgar. He was very preoccupied but helped me. I wanted a firm mattress but most of what they had was not. Then about 5 people walked in and he left me and was helping them. So I continued to look and finally found what I wanted. I got his attention but he was so involve with other customers, I waited, told him which mattress I wanted, In short he didn't order the one I wanted. two weeks they delivered I discovered later that day it was the wrong mattress. I went to the store on that next Monday and Edgar really didn't want to hear anything. So finally I gave up and went home. There's way more to this but I really don't think they care. It's all about the sale and nothing else. I lost 1500 dollars for a mattress that is worse than the one I got rid of. I live in a community of 1200 homes, I'm going to do my best to make sure most if not all her my experience with this store. The mattress is getting donated to the shelter. It is junk. I doubt anyone will see this review. You want to know who they really are, this name is me I have never been in Arlington Wa. So some one is making up false reviews. read more

Great selection, good value, and nice showroom. Service was great and would come back again.

Shopping here for many years and pretty much satisfied but they lost part of a sale today because they don't keep inventory of their Area Rugs with prices. After a long search through the store one rug at a time getting the stock number then having it looked up on the computer and go looking for another I just bought a couch and left. That not customer satisfaction but I get my couch , but you are out 1/3 of a sale. read more

Super helpful in our search for a couch and table! Hooked us up with good price with what we were looking for too

"Snoopy's doghouse." ...as in the place looks WAAAYY bigger inside than it does on the outside. We were impressed with the friendly staff and the options for furniture, from expensive to affordable mid-range. I think one could walk away from there with a sweet deal because everything looks to be negotiable and they seem to have enough in stock. We were just window- shopping but this would or will be one store to hit up when we're ready to buy. Highly recommended. read more

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My mother-in-law (80yrs old) went into the Ashley Store in Yuma, AZ to get a couch. When she came in to pick it up, the couch was on the floor with people sitting on it and it had stains. She advised she no longer wanted the couch and she was told "it's to late you told us you wanted it". They charged her credit card even though she never took possession. They refuse to credit her card back and I'm sure they sold the couch to someone else. She had to pay over $1500 and did not take possession. What kind of store is this???? Would recommend never purchasing anything from this store. read more

My experience with this furniture store was spot on. The staff was helpful in guiding me through the selection of bunk beds and my Andora coil futon. The quality of the furniture is far better than expected, and the prices were reasonable. The delivery was prompt and hassle-free. Had the chance to meet one of the owners I believe, "Little Richard", who no doubt added to the experience with some fun banter back and forth. Cool/fun people and I recommend this place. read more

Coming to Ashley Homestore is always a must. They always have good prices and great deals, the staff are friendly and take time to help your vision come true on how you want your house to look. They helped me get all the furniture I needed for my first new home. read more

Beautiful store with many options! Great customer service. Staff was very helpful in finding a piece that would fit in my space, with the right coloring and within my budget. read more

Went here and was surprised - had great customer service! so rare these days. Like that it is family run. And great selection!

I bought some family room furniture from their new Ashley Outlet. (Around the back of the store) They had a large selection and low prices. They were the only furniture store in town that had stock. Another store told me 12-16 weeks. The Ashley folks delivered my purchase to Fallbrook (over 3 hours) away- the same week. The room looks great and I am another very happy customer. read more

Purchased a loveseat and recliner here last year and they are still in amazing shape! Recently stopped in to start browsing for my guest room and was amazed at the options and value. I travel from CA to shop here for that reason. Highly recommend and will be back! read more

We purchased a sofa at Ashley's and we absolutely loved the sofa. After less than a week the sofa started to fall on the arm area, the cushion started to come apart at the seams, and the cushion seemed like it was overstuffed from the factory. We ended up giving this sectional that we purchased away because of the poor quality and started looking at other pieces. The furniture looks nice but the quality is lacking. We decided to replace the sectional and we found an "Ashley" piece online. We ordered the sectional and we are happy with it so far. We recently decided to add a piece to this second purchase to have more seating for guests. We found the piece online for prices ranging from 199 to 270. The same piece is available at the local store for 389. I don't understand how the "Ashley" store has a higher price than other furniture stores? read more

Ashley Store - Furniture Stores Near Me - Yuma, Arizona

We've purchased here before because they price matched for us from other vendors. Apparently that's not the case anymore?? Very unhappy with the change of customer service policies here. There's already limited places to shop here in Yuma you think they'd try harder for business to make a sale. read more

Do NOT shop here!! I bought a couch here less than a year ago and it has already broke. Initially I wasn't too worried because I had purchased their warranty due to issues with past furniture. So I reach out to use my warranty and after a bunch of back and forth I'm told that "they no longer have the parts needed to fix my couch" ( even though all they have to do is fix the framework, which requires what? Hammers, nails, and labor?!???) so rather than honoring their warranty they are saying I either have to just deal with it or they'll prorate my warranty. What's the purpose of a warranty if you aren't willing to honor it? If you aren't going to honor it ( which is unacceptable and has resulted in me refusing to ever shop Ashley again) than at least give me a full refund for my warranty and stop pressuring customers to buy your worthless warranty! read more

I will NEVER shop at Ashley's Home Furniture in Yuma again! We have purchased furniture here in the past and have had positive experiences. Today we stopped in to inquire about purchasing a sectional here to be delivered to a home in another state. The male sales clerk stated that they do not do that as they are independently owned and not a franchise. We were also having trouble finding an item number on line for a particular sectional. He simply stated, "It's on line". This gentleman literally walked away once he learned that we wanted the sectional for another state. Not even a: "Is there something else I can help you with?" Very abrupt and rude. If there is anything here that I might want to purchase for our Yuma home, it will now not happen and I will shop elsewhere. There are other and better choices in this community. read more

Delivered sectional today! Edward and Gio were awesome! Moved our old furniture to the garage and assembled the sectional in no time flat! Thanks guys! Ashley better be taking good care of you! read more

Ashley Store - New Sectional delivered today! Thanks to Edward and Gio for assembling it! Great job! - Furniture Stores Near Me - Yuma, Arizona

My mother went to Buy a new dining table set and they delivered the one on showcase on the floor. Not only was it dirty on parts but the sales rep never informed her of this and even lied to her face as they allegedly said, "She was told it would be the set on showcase". They have replaced the dining table, but they still tried to deliver the showcase chair/bench. She was told they will be reaching out and we are uncertain of wether the chairs/bench will be replaced. We have been purchasing furniture their since we moved down to yuma in 2014, and we've even brought family members their before as we thought they offered good trustworthy business for everyone. I am making this review on behalf of my mom as she is not very tech savvy. I will update this review once they reach out. read more

I bought a sofa and loveseat here. The customer service AFTER the sale is the best I've ever had. They stand by their products and want to make sure the customer is happy. Good job. read more

Bought a memory foam mattress here after moving to town, had really good service and got it delivered on the same day. They are very kind and helpful here and you can tell they care about you. The mattress is really great and I've been sleeping very well. Thank you guys! read more

5 star store! Very clean, spacious and wide variety of furniture. I was very pleased with the service from Israel. Great experience and extremely happy with my new furniture! read more

Went in Houston's Yuma Furniture today the gentleman was friendly so I asked him regarding a commercial I had seen on TV and he no idea what I was talking about so he said he would call his boss on the phone so they were talking and he was speaking spanish and I could hear him. I heard him tell the saleman that the sale was for 299.99 ea then he said and if they don't like it send them on their way to another funiture store and get them the f*** out. Not very professional very nasty Manager. I will never do business with them as long as he is there. I don't think anyone should be treated like that. read more

This is my review. Go somewhere else. Not trust worthy business people at least in Yuma AZ. I bought from this store a dinning set and a master room set. These was about 10 years ago. The master room set was sold to me and charged as a California King.One will never doubt a seller in such a petty detail. Today I am buying from someone else something else for my California King bed sold by Ashley furniture 10 years ago. We ordered all the accessories for a "Cal-King". When was being delivered to us, the new seller clarifies to me as is looking at my bed that what I have was NOT Cal-king but at normal King Bed. The issue here is NOT the furniture as I have been OK for 10 years with my bed, the issue is the PETTY lie and the deception. Deceiving a customer is bad practice because the customer come here to these websites after 10 years and let know every potential future customer that Ashley Furniture business practices are shady and they will deceive you and lie to you and abuse your ignorance . I will clarify that not all humans have the knowledge of every little thing they will acquire in their lives. If you go to a Doctor and that doctor says you have an ear infection, you will believe it. We rely on the honesty of others. I also bought a dinning set from them. Few months later I see they are giving 50% off in all their furniture. I got happy as I felt that with a 50% off I could buy 2 more chairs for the dinning set I had bought from them. What a surprise to see that they had increased the prices in all by 50%, and then placed a sign of 50% off. The chairs at 50% off cost same as when I bought them 3 months before.... I realized then They were not trust worthy and never again made business with them.... read more

I ordered a regular priced pub table with leaf and chairs. When it was delivered, one chair back had a dimple in the wood, there were scratches on the tabletop, another chair had a piece that flaked off like a fake fingernail, and even the delivery men could not open/ close the leaf. At this point, although they have replaced the pieces, I would not deal with them again. Too much hassle. Where is the quality control, people? And the website to pay down our credit line is also a hassle. Comparison shop is my advice! read more

One of the worst experiences. We ordered several pieces of furniture from this store to include a bedroom set (bed, extra nightstand and dresser with full mirror), kitchen table with 4 chairs and a living room sofa. Our bedroom set and dining room table were delivered on time, but our sofa was back ordered. Not only was the sofa 3 weeks overdue, but then the day it was supposed to be delivered "in the morning" and we are still waiting for it. After talking to the store, the most they could offer us was an "I'm sorry, there's nothing we can do.". We will never go to this store again! read more

These guys were great! Answered all my questions, didn't pressure me, and I ended up with a brand new living room set, I believe Rhett was the person to help us out, very relaxed and funny guy, and not to mention they have one of the biggest selections in Yuma, so there is something for everyone. read more

The customer service here is unmatched. We experienced an issue with our purchase before receiving it, and we were very upset. Carlos initially helped us, and he helped us again when we came back to sort it out. He was very polite, understanding, and didn't put the blame on us or make us feel bad. He did everything he could to make it right with the best attitude and that means the world to me. Genesis at the front desk is also very friendly & kind. They value their customers here & treat them accordingly. I highly recommend shopping here for your next furniture purchase. Thank you so much Carlos for your help! You are the best. read more

Walked 15 Ft into the room, got asked if I needed help, let them know what I was looking for and price range, the lady completely shut me down. Worst customer service experience at a furniture place ever. I even had to ask if she had anything above my price range, she just kept saying NOPE. She didn't even try? Not helpful. Didn't offer or ask if I needed anything else? read more

When I decided it was time to buy new furniture, I was skeptical. With so many different options out there, I was compelled to visit each store, and do my share of online research. While I do take preventative measures, there's always the chance that the furniture you see in the showroom feels different at home. This wasn't a problem with Ashley Furniture. I received an excellent quality leather reclining sofa and love-seat. What I loved about them: *Quality construction. I'm 6'2 220 pounds, and I like to feel like I can come home from work and relax without worrying about damaging my furniture. These truly are quality. The leather feels so thick it could've come from an elephant! *The fit. The fit, even on a large guy like myself, is exceptional. It could even fit smaller person with no problem. *No noise. That was the biggest issue I had -- would the recliner make a loud noise (electric recliner) when activated. No issues here either. Both the sofa and loveseat perform exceptionally in this area. *It works. This was the biggest thing. The sofa and loveseat could be the quietest, most comfortable seating out there, but if it doesn't work, it's not worth it. Both pieces work perfectly, and the peace of mind I'm getting from their "Protection Plan" is a nice benefit. There is not a single thing to dislike about this product, or the company you purchase it from. Delivery was as promised, and a very nice staff I might add. After looking through Furniture Row, and Rent a Center(even with their coupon) this is less expensive than most of the furniture stores out there and it's MUCH better quality. This isn't just a case of getting what you pay for, it's a case of getting way MORE than you pay for. If you're looking for a quality furniture, look no further than Ashley Furniture! read more

Went there to look for a couch and the person helping us took us to the back to look and when we showed him something online he said it's probably up front give him a min and he'll meet us up there. Dude never showed. He disappeared on us. read more

Got a lazy boy chair to use for our newborn baby, to rock to sleep and just to use in the baby room , and it works great!! Lots of selection to choose from, and I was in and out of the store, definitely coming back again!! read more

I was very happy shopping at Ashley Furniture. Not only did I get amazing customer service, the furniture is beautiful. I was mostly impressed with Carlos Tirado's design services and Israel's impeccable customer service. I highly recommend shopping with them. read more

Sarah was seriously the best. She accommodated my husband and myself with the best service and made sure we were 100% satisfied. I would defiantly request Sarah as your sales rep. If your looking to buy furniture! read more

I purchased a reclining leather sofa from Ashley Furniture many years ago. Just recently the recliner mechanism broke, and I inquired about a replacement part. The store ordered me a replacement part free of charge. Wonderful customer service! I would definitely purchase from them again! read more