Dr. Selva has been my doctor for 30 years. Even though I now live next to UCLA medical center which…read moreis 1.5 hours away, I'll still drive to Lancaster to visit Dr. Selva. My parents are long-time patients as well.

Where do I start? This has got to be the worst medical office staff in the AV!! I haven't even been…read morethere a year & they have dropped the ball with every single visit!! Beginning with the first visit, that I waited 3 months for, I was not on their schedule!! Thankfully, one of the staff members remembered scheduling me, however, I waited 2 hours while they "worked me in". They have dropped the ball on prescriptions & lab orders EVERY SINGLE VISIT!! The most recent error was sending the wrong rx to the pharmacy, which cost me $100. Unacceptable the way they rush, assume & quick to give out the wrong info. Dr. DeSilva is wonderful, but once you leave the treatment room after talking with her, nothing gets done!! I've had to repeatedly ask for lab orders & rx's to be sent out. In addition, they failed to update orders in the system. How embarrassing that the Dr has to call the pharmacy to see what the last dosage was because her staff failed to update the chart. Complaints to management & Dr DeSilva were a total waste of time, nothing has improved, it just gets worse!! Moving on to where patient care matters & I'm taking my husband with me!

The worse experience I ever had . I went to this place to…read moreget Botox on my forehead only; and I end up with uneven eyebrows . That not been enough the wrinkle lines stay the same.. when I called to let them know they literally had the nerve to tell me that I was like that. So I didn't even bother to returned the call .. like there is No possible way they have the nerve to tell me that .. this wasn't my first time getting Botox to begging with and no I didn't have so uneven eyebrows with a dent in between them .. completely botched Botox . I will never recommend this place not only for the bad experience but also for not even trying to do something to not accept they did made a mistake.. ! Too bad I can't give them 0 star .

Dr. Abraham is a talented, caring and brilliant physician. If you are fortunate enough to have her…read moreas your doctor you have the best doctor Kern County has to offer. I had severe respiratory problems, my physician was out of town and I was referred to her. Dr. Abraham saved me! She really knows medications and has amazing diagnostic skills. She uses technology to track your medical information, progress and follow up. She is very careful not to over extend her practice and therefore limits how patients she will see and I have rarely waited more than ten minutes to see her. Can't say enough good things about her! You will not be disappointed.

Great staff, informative Dr, stoic but I can still make him laugh! No waiting hardly.read more

Fits u in last minute. Staff is very personable. Cares about people. Very convenient and close byread more

Thank You Dr. Hari for your "Excellent Serivce and Advice" over the past several years for me and…read moremy wife Jan. Your Office and Staff is what a "Family Medical Office" should be! All The Best to you, your lovely wife Dr. Chhaya and Family! Chris and Jan Oiestad Acton, CA

The absolute best! I have had the pleasure of being a patient of Dr. Hari for over 30+ years. I…read moretrust him with my well being. He is thoughtful, kind and easy to talk to. I will truly miss him when he retires and I know that I will never find another provider with his empathy and compassion to great care. Well done Dr. Hari you will be missed!!!!!!!

We basically just use them now for routine pill refills. We do online doctor services when we are…read moreill because this office now REQUIRES you go out and buy a flu and covid test and take it same day as appt. If I had the money and will to go purchase those for a sinus infection to tell me if I have the flu or Covid, I wouldn't need a doctor's appt! Right? Site staff is sooooo nice. Phone in staff (except Rosie) are rude.

Office Staff won't work with me. I really needed to see the doctor. We seemed to have a…read moremiscommunication about appointment time. They called me the day before and I swore they told me 8:20. My wife had it written down as 9:20. I called them at 8 am the day of to confirm. She told me that it was at 8 since I was considered a new patient. I said I could make it in 15 minutes and she said no and made me reschedule for a month later. They made me wait three months to schedule this appointment. Apparently it is Adventist Health policy to 'scan the documents' I fill out before seeing the doctor so it was just impossible to let me come 15 minutes late. Unbelievable. It's like working with a person with the empathy of Lord Voldemort. You could be dying on the floor and they wouldn't let you see the doctor until they scan the docs. I should note that I have already been a patient here and doctor Horowitz is good. The office staff is a nightmare. They switched to Adventist Health from Sierra Family Care hence the whole "new patient' debacle.

I made an appointment 3 months in advance and I arrived on time. After waiting for almost 2 hours I…read morefinally left in disgust. So, I can't really rate her as a medical practitioner, but keeping a new patient waiting that long to be seen doesn't reflect well on her work ethic.

Just called to see if they are accepting new patients and the receptionist stated "it depends on…read morethe insurance." I then asked if she took Tricare and she immediately became defensive and said is it Tricare Prime, Tricare for life.. I unfortunately don't know as we just signed up for it & I asked if they were able to check by the main subscribers social.. she said with their new system they aren't able to. Doesn't make much sense if you have to submit a claim after a patient is seen as well as verify if the patient is active prior to their first visit. The receptionist in any office is the first stop to patient care. If you are unwilling to help a potential new patient with a few insurance questions, you shouldn't be in that field. Patients should know their coverage correct, but to flat out not be willing to help isn't very beneficial to the practice or the potential patient. I also don't want to go to an office if the first thing stated is "it depends on your insurance." What if I was a cash paying patient? Might as well choose to be out of network with every insurance so you can charge whatever fee you'd like per visit. This office came highly recommend but because of the one receptionist, I will be looking elsewhere. Must be hard to find friendly and warm employees in this sleepy little town.

Dr. Sonawala is Amazing !! He cares for his patients and listens to your concerns and is very…read moreunderstanding to your needs and helps to explain things I can do to help with what I may be experiencing at that moment. He is a very caring Doctor and always follows through with Appointments and your medication. A Big Thank You Dr. Sonawala.

It's absolutely impossible to get a hold of anyone on the phone! Even during their open hours…read moreyou'll get the answering machine saying they are closed!!

Doctor debanini has treated me for 10 years, and I've had to have 2 stents and a triple bypass. He…read moreis one of the best surgeons I have ever seen in. My life takes care of you. Has a wonderful PA named Malika? They're just the best they saved my life.

Dr Devineni is the best of the best in Cardiology! He is the…read morebest in humanity, he gets to know you, then cares for you as he would a family member! We moved down the hill so no longer his patient. I miss him, for no other Cardiologist can meet his standards! Losing him as my Cardiologist has been very difficult! Those that are blessed to be his patient, treat him well please for you are in the best of hands! Love you, Dr Devineni, stay well!