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    Lancaster Pharmacy

    4.0 (4 reviews)
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    EL Tejon Pharmacy

    EL Tejon Pharmacy

    2.9(15 reviews)
    46.7 mi

    I came here for years with no issue until today, when someone I don't know, who claims they are a…read morepharmacist and the manager said I was someone else, confused my doctors, and said she knew my "profile". She said she knew exactly who I was and that I have red hair. I'm blonde. It turns out she is not a pharmacist, despite claiming to be one over and over. I knew she wasn't because she was completely wrong about one of my medications being controlled (it's not). She didn't want to fill one prescription because it was "bundled" with another because it's the same doctor. It wasn't. When I called back to get her license number she hung up repeatedly. I later spoke with the actual pharmacist who insinuated I was lying about her claims and said he didn't have time for it. The manager then not only refused to fill any of my prescriptions but also contacted my doctor about it without my permission. I hate leaving negative feedback for a local business, but impersonating a licensed medical provider is a crime, and the customer service literally couldn't be any worse.

    Either this place is completely incompetent or they just truly don't care about the community they…read moreserve. We tried to get some urgent medications filled about an hour before they closed. Instead of helping us the women who answered basically refused, stating they were closing in "a few minutes." We agreed we would pick up next day in which case her response was "this can take 48 hours to authorize." Untrue. I have been in healthcare for 20 years, medication referrals do not take that long. She was so rude, unprofessional and honestly sounded angry and irritated to be talking to anyone in general. If upper management reads this please consider retraining your staff on customer service. Just because this is the only pharmacy up here doesn't disqualify you from treating people respectfully. I will be reporting this to the better business bureau.

    CVS Pharmacy

    CVS Pharmacy

    3.0(66 reviews)
    92.7 mi
    $$

    Clean, spacious and welcoming. Open until late and the facility is well maintenance. People working…read morehere is helpful and friendly

    I truly wish Yelp allowed negative stars because CVS Pharmacy has apparently decided that helping…read moresick people obtain medication is more of a fun suggestion than an actual business model. I developed a lovely COVID rash that looks like my immune system lost a bar fight. I went to urgent care at 9:00 a.m. My prescription was called in by 9:30 a.m. Thinking this was a pharmacy and not a government infrastructure project, I loitered around CVS until 11:00 waiting for my medication. At 11:00, I called the pharmacy to ask what was going on. The employee informed me that my prescription was apparently sitting on a truck in the parking lot and would be unloaded sometime that afternoon. Or maybe tomorrow. Whenever. You know, whenever the spirit moved them. Now, call me old-fashioned, but when someone's medical treatment is sitting twenty yards away in a parking lot, I tend to think getting it into the building might be considered a priority. Thank God this wasn't me having to pick up insulin for someone with diabetes or something more urgent. By 2:00 p.m., my rash was getting worse, bleeding in places, and generally making me look like I had contracted a medieval plague. I finally called urgent care and asked them to transfer the prescription to Walgreens because CVS seemed committed to treating medication fulfillment like an episode of Storage Wars. The urgent care staff was confused because they had confirmed earlier that the medication was in stock. So urgent care called CVS. Miraculously, twenty minutes later, I received a phone call from CVS informing me that my prescription was ready after all. Apparently there had been a "misunderstanding." The real issue, they said, was that my insurance wasn't covering the medication. Excuse me? How exactly is that a misunderstanding? Your employee didn't say, "We're waiting for insurance approval." Your employee didn't say, "There's a coverage issue." Your employee told me my medication was sitting on a truck and might be unloaded later if the stars aligned and Mercury exited retrograde. And if the medication wasn't covered by insurance, why was nobody planning on telling me that? I would have happily paid out of pocket hours earlier instead of sitting at home itching and bleeding while wondering if I needed an exorcism. The most frustrating part is that I'm not just picking up prescriptions for myself. I also pick up medications for my elderly neighbor with dementia, whom I help care for. Reliability matters. Communication matters. Basic competence matters. After this experience, CVS has lost all of my pharmacy business. Future prescriptions for both of us will be going to Walgreens, where I can only hope the medications are stored inside the building and the employees communicate in complete sentences and do not have the maturity level of high school students As a grand finale to this circus, when the pharmacy tech finally handed me my prescription, she informed me that the pharmacist wanted to explain how to use it. You better believe I rolled my eyes so hard my COVID headache came back. "Seriously, bro?" I said. "I've been scratching this rash until it bleeds all day while you guys move at the speed of a DMV sloth on Xanax. I think I can figure this one out." At this point, I was fairly confident the complicated medical instructions consisted of: open tube, apply cream to rash, try not to claw your own skin off. I assured them that I possessed the advanced reading skills necessary to decipher the package directions all by myself. Then I planned to apply said medication while driving home in my awesome Jeep, belting out show tunes and celebrating the fact that after an entire day of waiting, I had finally obtained the prescription that was apparently trapped somewhere between a parking lot truck, an insurance issue, and a complete communication breakdown. If your pharmacy's customer service requires intervention from urgent care before anyone can explain what's actually happening, something has gone very wrong.

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    CVS Pharmacy
    CVS Pharmacy
    CVS Pharmacy

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    Rite Aid

    Rite Aid

    2.5(76 reviews)
    79.0 mi
    $$

    I've used this Rite-Aid for a couple of years, usually without incident. Recently, the treatment…read morewe received was so abhorrent that we are moving all of our prescriptions elsewhere. Here's what happened: My girlfriend was filling a prescription for a controlled sleep med. She went at noon and was told come back after 3pm. We called at 3pm and were told to come back at 4:45 (They close the Pharmacy at 5pm on Sunday). When we arrived they told us the system was down and they were not able to give us the prescription....which my girlfriend NEEDS to sleep. It was at this point I realized the system was down all day, and instead of informing us so we could transfer the prescription they covered the issue up. Had they divulged the real situation we could have transferred the prescription. The pharmacy tech told us the best she could do was tomorrow morning...for a sleep med. There was exactly ZERO concern, empathy, or effort to solve this problem on her part. When I called the next morning we were told try to again in the afternoon (system obviously still down). PS: The only reason this review is 2 stars and not 1, is I don't take 1 star reviews seriously. I can see why Rite-Aid Corporation had to file bankruptcy.

    This morning I went to the ER for a second time because my pharmacy couldn't get their act together…read moreand denied my medication. Thankfully, my ER Doctor is a rockstar and got mad at Rite Aid, gave me the medication I needed, and sent it to a better pharmacy whom filled it with no issue. Thanks for the constant pain and 2nd ER trip at 3 am this morning Rite Aid Worst pharmacy ever!

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    Rite Aid
    Rite Aid
    Rite Aid

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    Lancaster Pharmacy - pharmacy - Updated July 2026

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