We were able to get the approval process over quickly and moved in when we needed to! Everyone was…read moresuper nice on move-in day and even though we had to wait on mail keys and smart home installations, the day was relatively hassle-free. Since moving in, the community has been fantastic and we love our apartment. We have absolutely loved the pool and gym they have available! Everyone I have met, pets included, have been great! We also feel super safe in this neighborhood because it is secluded and it does have gates!

I absolutely love living here at The Avenue. The staff are always warm and welcoming. The…read moremaintenance staff are so helpful and friendly. I have never waited more than 24 hours for any type of repairs. The grounds are beautifully kept. The salt water pool is so relaxing and refreshing. All the convenience of a luxury hotel with a home feel. Literally, you are within minutes of shopping and entertainment. One of my favorite things about living at The Avenue, is the location and convenience to everything I could want or need. If you are looking for a home without the worries of up keep, then this is your place. S. Colegrove, Nicholasville, KY USA

Yes if you met the income limit it's the best option for many families and one bedroom is good for…read moreelderly or a college student

The property manager there is completely incompetent. She will not give you the full application…read moreprocess, she lies about certain aspects of the process, and then won't return your phone calls. Horrible experience! Stay away!

I'm 28 years old and have lived in more apartments than I can count on 2 hands, but after all this…read moretime I was destined to find Urbanize where I could live my life in such a wonderful community with some of the greatest neighbor friends you'll ever meet in your life. The atmosphere of the homes are young and modern with an eclectic vibe, but AFFORDABLE! Lana McKinney, Urbanize's very own superstar property manager is the person I imagine when someone says terms like "Kind" and "Dedicated." Lana and her team make everything an absolute breeze and worry-free. If you want a home amongst a diverse, loving, and generous company and community. Look no further because Urbanize Ltd will welcome you with open arms, a beautiful new plant, and cupcakes upon move-in day!

Urbanize took over our 4 plex building along with Pulliam Reality. It has been a nightmare. We…read morehad 8 months to decide whether to stay or go. We knew the rent would be raised but never told until the last month. The rent was raised over $500 mnth. plus pay water and sewage. We had 30 days to apply for help or find a place pay deposit, etc. No washer or dryer outlets, no laundry facilities. Yards, weeds not being kept up here. Mulch was poured out with no under covering. Guess they are on strike til the money comes in. All we could do is request a judge to arbitrate and make a decision

Very poorly maintained parking speed bumps. Unsafe maintenance issues. Unproffessional staff…read more excessive charges.

Residents are treated poorly. Extremely high fees. Stolen shopping carts and trash litter the…read moreproperty. Some drug activity present. Extreme bug problems in some units. Bad neighborhood. Vehicles have been vandalized. Apartments are poorly maintained.

I have renewed my lease to live here for a third year. Staff is wonderful - very well maintained…read more A nice and quiet area. Highly recommend a tour and becoming a neighbor in a great community! Great place to live!

Annette was especially helpful during the looking for an apartment phase, the showing of the…read moreapartment and the lease-signing process. We looked at SO many apartments in the Lex area, Annette was by far the most patient and knowledgeable. My partner and I are 69 and 63 years old and had so many questions! She was friendly, approachable and really went out of her way above and beyond to make sure our needs were addressed. Thank you!

They are horrible at fixing things, they take so long, never call you back. I would not recommend…read morethis business. Stay away if you can.

I am writing a review as a landlord and property owner rather than renter…read more Realiant has been managing my duplex for 6 years. They have been prompt with filling (leasing) with tenants and steady with getting rents paid, dealing with difficult tenants, and making repairs. When I did a walkthrough of my own properties I did find some minor issues that the tenants had complained about but were never fixed. So I followed up and pushed to get those issues taken care of and progress is being made. My advice to renters is this: don't complain so much about the managers but complain about the owners. The owners are the ones who authorize repairs or don't. It's ultimately the owner's responsibility. Ask Realiant for what you need, and if you don't get it, tell them to pass along a message to the property owners, that you are going to move out etc. if you don't get your needs addressed. It's basic customer service. The customer is always right, so make your voice heard and don't give up. Thanks Realiant!

The top luxury apartment community in Lexington! Firstly, the office staff is wonderful. They are…read moreso sweet and helpful. We relocated from Atlanta. Leah helped to make our move a little less stressful. The Henry has amazing resident events as well. There was a pool party with Agave and Rye catered, free holiday photos, cocktail hour at Whiskey Bear and more. A favorite event of mine was a free class at Cycle Bar. They also organized free holiday photos! This was amazing to take part in. My fiancé and I love how the photos turned out. All of these events are a fun way to get to know your neighbors and the community. As a resident, you get special discounts at the majority of stores in the Summit. Parking is also wonderful and stress-free. There are delivery lockers for easy and safe package delivery. The pool is a heated saltwater pool. The lounge area is amazing as well. Pretty much, it's the best place to live in Lexington.

Terrible place to live, absolutely horrible Assistant Community Manager who could not care less…read moreabout the residents. Moved in March 2021 and our first months water bill was $500, claiming we used 10K gallons of water in one month when we were only there for 2 weeks and all subsequent water bills have been $35 or approximately 750 gallons, clearly there was something wrong. Staff was unwilling to help or take off the over $400 late fee that was charged because we were unaware the bill was that high and pay on auto pay so because the water bill was so high the system thought we did not pay our rent. The only option was to take it up with the city and I called and was told I had to take it up with the building. More recently our FOB stopped working and our door code and instead of an "I'm so sorry, let me fix that right away" it seems like as a resident you are purely an annoyance. And apparently now there is an app that opens the door but I had to have my FOB not work for 3 months, wait to speak to someone to have an email sent to me with the app link and activation code. The only positive is maintenance is done very professionally and quickly. But I would look somewhere else unless you enjoy being treated like a second class citizen.

Lived in these apartments for almost 8 years, when we first moved in very nice place , very well…read moremaintained, but over the years these apartments went downhill quickly. They lost a very good manager since then over 5 different managers as just as many maintenance men, property is not maintained as well. Bed bugs in most apartments and roach infested. It was time for us to move out 2 years too

I am a current resident of these properties. My family has been under constant harassment since…read morethey moved in the last family next to us months ago. My kids can never sleep properly cause these people bang on the walls and do all types of disturbing activities throughout the night. The management refuses to do anything about it. We have written complaints, called the police, and nothing has ever happened. These people only had to say it was us and the cops come banging on our door. My children have been harrassed and intimidated by the so called man in their house...all the while these people have been slandering our name by calling management and the police..sayinf they live in total fear of their lives as the continue to slam and bang on my kids. My 9 year is also medicated and gets no rest. All they do is collect rent and smile in your face while they do absolutely nothing to solve this problem because its a "he say,she say" situation. This same male of the house even tried to start a fight with me while i had my 2 and 5 year olds with me at the bus stop and nothing has been said about it. But they can tell me to do nothing i guess because im black and they are white, which the mother of my children is also white...so i assume only 100 percent white families are believable but not ours. Because my kids still listen to tge constant slamming and banging, witch style humming at 1,2,3 and even into 6 am,but i guess me and my children can only lie because of our skin color.The units are infested with Bed Bugs and their treatments yeild no results. I urge no family come here or any of their properties especially black families.

if I would of wrote this review in April I would have given the complex a 1.. the new management…read morestaff is great and cleaning up after the last company. took care of an issue never resolved and even took time to explain things. Looks like the property will see improvements in due time. Moved out in end of April, would of maybe considered staying if change had took place prior to moving. looks like positive change; moving in the right direction.

Trash. Trash. Trash. Management has changed a few times and it gets worse everytime. We have been…read moreasking for a filter for our A/C and can't even get maintenance to leave one at the door. The pool has been ruined for over a year and we are still paying the same in rent. Dog poop is everywhere. Huge off leash problem. Leasing office is rude and inconsiderate. Was told, "If you don't like it you can leave." In response to a request. Live anywhere else.