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    The Woodland Group

    4.0 (10 reviews)
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    Services - The Woodland Group

    Property management

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    Review Highlights - The Woodland Group

    It was a very different and positive experience renting from Urbanize compared with some of the other landlords I've dealt with.

    Mentioned in 6 reviews

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    People searched for Property Management 148 times last month within 15 miles of this business.

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    Pure Property Management - This is how I found the kitchen sink!

    Pure Property Management

    (8 reviews)

    Alex Britton helped me out tremendously I took a chance driving to Lexington hoping to speak to…read moresomeone even though I didn't have appt. He came to the door spoke very nicely gave me information that I didn't know and was very respectful. I am so glad that he came to that door which he didn't have to but he did and he actually listened instead of saying you have to have appt. Over the last couple weeks every time I messaged he messaged back. I have to say the reason I am still in my appt is because he took the time to explain things throughly and actually listened. I pray if I ever have an issue again he is the one I get to speak with if not I am asking for ALEX BRITTON. THANK YOU ALEX!!!

    If I could give them zero or negative I would! This rental company completely lacks any sense of…read moreintegrity. I rented a property, their "Carriage House" at 628 West Main Street, Lexington, KY, 40508. Upon entering, we flipped on the light and immediately encountered a spider that we killed. as we inspected further, we found evidence of extreme infestation in the Residence. There were spider webs everywhere - even in the shower. The property was extremely dirty - the layers of dust on the shower head (where there was a spider web) was so old and caked on that it didn't budge when I swiped my finger over it. As well there were pubic hairs on the floor in the bathroom, stairs were dirty, the kitchen sink was dirty with tons of gritty dirty, etc.... BUT that wasn't the worst part. The worst part of this situation is that even though I communicated very clearly that night upon our arrival they we would not be staying, would consider a replacement property and otherwise would want a refund, they REFUSE to resolve the situation fairly. $4000!! Thank you AMEX for having my back, the foul is on this rental company. I urge you to steer clear for your own sanity - unless you love giving away money or truly love living among spiders.

    Positive Property

    Positive Property

    (12 reviews)

    As a small family-owned business, this has been one of the most stressful and damaging experiences…read morewe have ever faced. For years, there were ongoing roof leaks and water intrusion issues that were never properly resolved. The condition of the roof eventually became so severe that the landlord was forced to move forward with major roof repairs. Unfortunately, during the roofing project, the property was not properly protected during a torrential downpour, resulting in significant water damage to our business, equipment, and operations. What should have been a repair to fix long-standing issues instead created an even larger disaster for our company. We were repeatedly assured that damages would be addressed, yet we have been left dealing with the financial and emotional burden ourselves. After extensive delays and lack of resolution, we were forced to hire an attorney, and we still have not been properly reimbursed for the damages and business disruption we suffered. This situation has had a tremendous impact on our daily operations, staff, and livelihood. Small businesses depend on landlords to properly maintain their properties and handle major projects responsibly. Sadly, that was not our experience.

    I don't even wish I could give a star with exactly how terrible of an experience I had with this…read moreplace. Two years of pure hell. If your grass is longer than two inches, you're fined. If you forget for an hour to bring your trash up, you're fined, THEIR AUTO PAYMENT OPTION ONLINE DOES NOT WORK AND THEY WILL MAKE YOU PAY A FINE EVEN IF YOU HAVE MONEY IN YOUR BANK!!!! I feel watched, I feel like I have no privacy, I genuinely feel monitored. And horrible customer service. Always extremely mean on the phone

    The Woodland Group - propertymgmt - Updated August 2026

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