I would like to thank all the staff in triage for their dedication and care of my Mother who was…read moretreated on Tuesday 2nd April before being transferred to Ward 4E my thanks to Lucy Derek and staff for their care and compassion to my Mum who became very unsettled your reassured her and l greatly appreciate everything you did, again a big thankyou from the bottom of my heart for looking after Mum so well. Jacqi Crosby

Clean facility, provided good care, although my dad, who was the patient, said he couldn't get call…read morelight answered at night. Great social worker

Operative care was excellent. However pre and post surgery I was offered physiotherapy which I…read moredeclined. I did not receive physiotherapy. A skateboard was left in my room and I was told to use it, no supervision or advice. I was billed £139 for a view of the skateboard I didn't request or want. Having had a poor service from physio on a knee op six years earlier I had arranged for competent physiotherapy outside the UC. At no point did I sign for the service or was advised that I would receive a chargeable service. Needless to say I won't be paying and will forward the issue to my solicitor. To rub salt into the wound UC want to charge me for crutches which I had from my previous knee surgery. I begin to understand to meaning of the "Till on the hill" label. If they wish to persist I will se them in court.

If Dr Beattie wants to share this email with The Ulster Independent he can…read more I'm sorry for taking up any of your time in voicing my feelings. I'm much more comfortable flying back and forward to England to receive any treatment. Best Wishes Canx A Booking for Colonoscopy with Dr Beattie. Staff on Booking line overly assertive, spoke over me, insisted information that was not correct, hostile attitude as if hate their job there. Not reassuring, I was very ill and subsequently became wary of Booking in here going by staff attitudes. Never Experienced such at Kings Bridge Elaine on Bookings is excellent as are other staff.

Today I visited the minor injuries unit at Bangor Hospital as I have had an extremely sore elbow…read morefor a few weeks. I really don't like hospitals and only went because I was in agony! I arrived at the hospital at about 4pm, went to the reception and the lady there took my details and told me to wait in the waiting area. There were only a few people about and only one other couple in the waiting area. I found myself reading the notices around the walls while I was waiting. The waiting room was clean and there was a few toys in the corner for kids. After about 20 minutes and just after the other lady was called a nurse called my name and I followed her into the cubicle in the treatment area. I got my examination and a diagnosis of my injury and that was me, all within less than an hour. Painless- hopefully my arm will be too soon!!! As the name suggests this hospital is able to treat minor injuries and has the ability to X-Ray but more serious conditions should go straight to emergency dept. at Ulster Hospital Dundonald.

Local hospital for me, with an A and E unit (even though it does close at 11pm due to number of…read moredrunken accidents thay used to have to deal with)