Healing Touch Massage was great! I would have never known about them if it wasn't for a gift…read morecertificate to their location that I had won at an event I attended. I'm glad I won and was able to try them. I was also 37 weeks pregnant when I got my massage with them and it did wonders. The location is clean and the staff is very friendly and informative. When I arrived I was greeted by a smiling associate who greeted me and gave me paperwork to fill out as well as offered me water. I was then introduced to my massage therapist, Destiny, who was amazing! She showed me around and told me a few of the other services they had to offer before leading me to my massage room to change. Once I changed the massage started and lasted for 90 min. Destiny was an excellent massage therapist. Her pressure was great and I felt so relaxed. I told her my problem areas and she worked on them well. She was also super friendly. Her and I talked most of the time. I realize that some people don't like this but I don't mind. I'm a talker myself so I usually ask questions and converse and before I know it I'm having a full blown discussion. Then it's time to go. Of course if you don't like to talk I'm sure she won't. I booked my appointment threw their user friendly online portal. I requested the time, day and massage therapist and they sent back a confirmation. Pretty easy and not time consuming at all. Another cool thing is for first time visitors they give you a deal on your first massage. I received 90 min for $80 on top of a $25 gift certificate I received, so my total before tax was $55. I think 60 min is around $60-$65 for the first time. Please don't quote me but instead look it up online (but it was something close to this). Overall, I truly enjoyed my experience and I would highly recommend Destiny as she was very good!

This place is now called Zen Den Healing Studio. I found them when I was looking for a float…read moretherapy as a part of a birthday gift for someone. Months later I came to visit Cincy and we decided to go in for back-to-back sessions as first-timers to share the experience together. Chantell (the owner) is amazing. She managed and maintained the whole place by herself, I don't think she ever sits down for more than 5 seconds. Understandably when I called, it often reached the voicemail instead, but when she was available she immediately returned my calls and she also left a very very detailed voicemail in trying to accommodate our last-minute request. Keep in mind that it was during the holiday break, with the spa closing several days and amidst fully booked dates. You can also text the number instead of leaving voicemail, just FYI. She returned both my voicemail and my text, how's that for thoroughness. I'd rate her customer service 10 out of 10. She was super friendly, professional and her customer service skill is above and beyond. While we weren't able to go in for back-to-back float therapies, she was able to make arrangement so both of us could come in during the same time slot. I did the infra-red sauna and he did the 60-minutes float therapy. When we arrived, the place was just opened and they just restored everything from power outage earlier that morning. Despite the stressful start of her day, Chantell immediately greeted us warmly with a big smile, her energy pulled you in and really made you feel welcomed. She immediately sat us down with a tablet to fill our form. There's a desk where you can help yourself with some tea and chocolates. She gave us a tour of all the services they are offering: cold plunge, float pod, infra-red sauna, meditation room and massages. Wowee.. a one-stop relaxation haven for sure. The cleanliness of the entire establishment was immaculate and every room was well-organized. Though the earlier power outage did seem to cause disruptions that morning, for example the water wasn't hot enough for tea before our session began, and some of the functions (like music and light switch) were experiencing some technical difficulties when he was in his float pod. He also forgot about his neck support (user error) so it took him longer to relax. All in all, he said it was an interesting experience but would recommend going in for the float therapy pre-relaxed first, maybe after a massage. But FYI, it typically takes 20 minutes for your body and mind to relax, so if you want to float, I recommend doing a 60-minutes session. You can float with tight swimsuit/swimpants, or if you're planning to go in your underwear, don't forget to bring spare! My infra-red sauna was amazing. Chantell gave very clear instructions, and she walked me thoroughly how to start the 30-minutes timer, music and how to set the temperature. The light therapy feature was out of order but it didn't really affect my infra-red sauna all that much. The heat felt fantastic. I was sweating like a really good workout. It simulates a great calories-burning cardio workout very well. I was afraid that it would ruin my lash extension but I'm happy to report that it did not. The same with the above mentioned, it took me about 10-15 minutes to quiet the mind and completely turn my brain off and surrender to relaxation. For infra-red sauna, you'd go in nude but they provide towels if you want to partially cover up or wipe off sweat. In every room there's a rain shower, complete with washcloth and towel, plus the body wash, shampoo and conditioner smell sooo good. While I was done with my session, I waited in the waiting room and she made sure to check on me if I needed anything. All-in-all, despite the hectic morning and some minor technical difficulties, I knew Chantell bent over backwards to provide us the best service and to accommodate our last-minute requests, I was very pleased with how we were treated and with my first-time infra-red sauna experience. I wouldn't hesitate recommending this place for sure.

I used to get massages almost monthly but since I've moved to this area, I've been preoccupied with…read moreother things but with all that's going on, I decided it's time to treat myself to some pampering. I found Nani via Groupon and couldn't pass up the offer. I was able to book online though it was almost a month out. When I arrived, I was greeted by two very nice receptionists in a lobby that was warm and welcoming. I was instructed to fill out the required paperwork then called back to my room to meet my masseuse. The room was dimly lit and set up for the job at hand. I was not familiar with Nani but apparently they are known for using bed like structures instead of the typical massage tables. It was definitely unexpected but made for an even more relaxing experience. My masseuse was a bit heavy handed but I did request for very firm. I will ask for not so firm for my next one. I also included hot stones to my massage. The heat on a cold, raining day was soothing and exactly what I needed. After the service, I checked out at the reception desk and was asked if I wanted to take advantage of their March special which is becoming a VIP member for an introductory rate of $27. It includes one 60 minute massage once a month and includes add ons like the hot stones, aromatherapy, etc for free. I decided to give it a try and become a VIP. Next appointment is set for April. Overall, I found Nani to be a wonderful place for comfort and relaxation. By the time my massage was over, the lobby was full of clients so I assume I am also in good hands. (Pun intended).

I've had many massages in my life but this has been the best I've had. Mykel was amazing and kind…read moreand I loved the room set up - instead of being on a massage table they have it on a comfy mattress type so you feel like you're on a bed and the massage therapist moves around you on the surface. Very cool set up! I will be back.

The absolute best massage hands down. I have been to many places over the years. Friendliest and…read morecleanest place I have ever been. The massage is incredible

Ve try kind and thoughtful. Smelled very clean and was very pretty inside! Will definitely be back.read more

Great massage. Clean rooms. Professional staff and a wonderful experience all around.read more

Anyone who is a healthcare worker, do not bother coming to Elements Massage because they will…read morerefuse to serve you. I find it absolutely ridiculous that because my mother is a physician who puts her life on the line every day to treat patients during this pandemic, they refused to serve her. To all the doctors, nurses, and other healthcare professionals working to save lives, thank you for your service. You are heroes, and deserve better treatment than this. Elements Massage, you should be ashamed of yourselves.

I've been going through some crazy times, and coming to this place helps me relax more than I've…read moreever been able to before. Jacob creates a place of safety and escape with sounds and smells that allows a person to let go. I highly recommend this establishment to anyone.

They simply had an oversight, and missed the appointment that I scheduled late for a late night…read moreappointment. They contacted me very professionally, and they were very polite and apologize for the mistake, so as far as I'm concerned it was just a simple error and I hope this doesn't reflect poorly upon them as I change my response to a four Thank you

WOW! Best facial for value I've ever had! The owner is very committed to winning new customers…read moreand will go above and beyond to provide additional services like a back massage and scalp massage. Used organic materials and special herbs. Don't go to the big corporate chains, this Indian lady owner has it going on! My face looks and feels great! Highly recommend!

Feather touch sent me an email for a free eyebrow wax. After having it done, she said she would not…read morehonor the coupon and charged me full price. The coupon had no restrictions and she agreed that there was no fine print on it, but still refused to honor it because I had not been in within the last month. I will definitely not return and would discourage anyone else from giving them your business when they have deceptive business practices.

Very sketchy place had to cover myself because she kept trying to touch me in the wrong places and…read moreleft me there multiple times in the cold. Very uncomfortable. Left 20% tip and she freaked out saying I was hard to work on and most people leave $10 more than I left. Needs to be shut down

Nasty place.they don't change the towels, don't understand a thing you're asking to do, but know…read morehow to ask for tips. Avoid!