The staff and owners are very genuine people. They will answer all questions with the most knowledge answer. If you are a novice gun owner you should take a class with these very highly trained professionals. The prices at ASK are fair and reasonable. They will always let you know what will work best! Please check out this small business in Redlands. Let's keep the small businesses alive and thriving in our town. read more

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Wish there was a way to give 10 stars. Because Ask Defensive Training gets better and better. Took a beginner's reloading class yesterday with a couple of friends, and learned more in 7 hours with Jim Hanson (the instructor) than I have in the past 10 years on my own. Took several pages of notes and by the end of the class we were all making bullets. Jim is passionate about about guns and shared his 30 plus years of experience with us. The class was fun, and loaded with so much information. Couldn't believe how quickly it went. The emphasis was on safety, and how to get the maximum performance in shooting. Can't Thank Jim, Shawn, David, Debbie, Glen and Tim enough for all that they do to make shooting so enjoyable. I don't want to buy guns or take classes anywhere else. Feels like I've found a home for all my shooting needs. Thanks Again, read more

Ask Defensive Training - Yesterday because of Jim's expertise. Was able to make 10 bullets from start to finish. - Firearm Training Near Me - Redlands, California

I Came here the other day with my brother to do a private party transfer on a firearm that I was selling to him. The shop is very small but don't let that faze you they have plenty of items inside the store. Most places don't have very many firearms on their shelves right now but this place had some. The owners are nice especially Debbie I believe her name is. She's very sweet with a great attitude she doesn't have the standard macho attitude that most people have that work at a firearm shop. Unfortunately this little place is a bit far for me but my brother will for sure continue shopping here and if you live in the Redlands area I recommend you give this place a shot! I love seeing other women in this industry. It's not only a mans world it's a women's too! read more

I can't recommend ASK Defense enough! Their knowledge and laid back attitude is a breath of fresh air compared to other gun stores in the area. If you choose ASK you will be greeted with comedy, information, and great affordable firearms. They will shoot straight with you, and make sure you get the right gun that does as well. They even discouraged a couple of purchases I was looking to make and pointed me towards cheaper alternatives. They aren't just looking to make a buck, they want you to get the right equipment. read more

I first entered this store perhaps 18 months ago. Upon walking in the staff acknowledged and welcomed my presence. To date it is something they make effort to do to everyone who steps into their store. Each of the clerks, and of course, the owners, are veeerrry knowledgeable about many of the shooting sports, including reloading. Well informed as they are about their wares, this business is extremely focused upon training, awareness of one's surroundings and safe usage of your firearm. To this end they offer a large selection of group and private lessons for all levels of interest and abilities. My wife took their introductory pistol class using a revolver and glowingly spoke about her instructor (Tim B.), the quality of training and settings. I've also repeatedly noted their demeanor and patience with first-time buyers is exemplary. Two other factors about this business are noteworthy. If the clerk with whom you are speaking does not know the answer to a question they so state and will ask someone else rather than provide inaccurate or misleading information. The second is there have been no changes to their small staff during the time I've been a customer. This speaks well to the quality of the individuals you'll meet behind the counter and the ownership. There are other gun shops, I guess, but their staff, knowledge and selection elevate these guys to All-Star status amongst the local retail gun scene. read more

It's a waste of money! I took a basic handgun beginner class with Tim Brayshaw not worth the money. He Talked for 6 hours and we shot for about 30 min for $275. They don't provide any guns or ammo. Really not worth it. If you want to take a gun class do it somewhere else. This really is not worth the $275. They don't even do refunds if someone doesn't show up. read more

Shawn, David and Jim are some of the best and most knowledgeable people in the gun industry that I have met. Most stores treat you like cattle (get you in, get you out) and don't care about your buying experience. But not Ask they will have an Honest conversation with you in regard to your thoughts and concerns regarding your purchases. read more

They installed a set of Dawson precision iron sight on my g17 a left a pretty noticeable mark on my rear sight. After I brought to there attention they said "that's how Dawson precision sights are". I've never heard that or seen that from other people who have there sights. The shop seemed pretty busy than usual but, if you're too busy to install sights on a pistol and do a good job, then don't do it. ***update**** June 10 2020 I appreciate Shawn for reaching out to me to let me know that as a customer, I should be happy with their services and not feel disappointed. They were able to fix the issue with no problems. Good Customer service goes along way for me and they certainly gave me that. Support your local gun shop! read more

Ask Defensive Training - Poor install - Firearm Training Near Me - Redlands, California

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First time here and was met with courteous and friendly folks. They installed a scope and I bought supplies. The owner and his staff very helpful unlike the other gun place in Redlands. Thanks again. read more

My Family of 5...myself, husband and kids took a hand gun training class with Shawn and Tim. With our kids, I was a little nervous at first but they practiced safety first and were so patient and informative. After taking the class, we all felt more comfortable with firearms and would recommend everyone to take a class with ASK. Also like to add that they have great customer service at the store and will take the time to answer questions you may have. read more

Pretty disappointed in the beginning training class. It was disturbing that the trainer spent 30 minutes telling the group that the covid virus was "fake news" and nothing worse than the flu and that vitamin C and sunshine would prevent it. I just came here to learn gun basics and safety not to get into a political discussion. The training itself was good when we weren't being lectured about covid and the 45 minutes we heard about how we should buy insurance from them. Overall, i feel like I didn't get what I paid for and won't take any more classes or buy my gun at this establishment. I literally just wanted to learn gun safety and basics. There is zero place for people's political views in business. read more

I have done a number of transactions with this shop and I am impressed. The staff is very friendly and knowledgeable. I highly recommend going to them regardless of your experience level. I will continue to do business with them for the foreseeable future. read more

I recently bought a Walther 22 . A little pricey but that was ok ,they had two to choose from at the time.Call me naive for not knowing much about the gun, but it would have been nice to be told i wouldn't be able to purchase the proper ammo for it 22CCI , other similar would jam. I feel like the sale was more important then making a happy customer.Hoping they'll do the right thing , trade it or buy back. read more

I have been buying guns, optics and reloading supplies from Ask for about the last three years now. It's so nice to be able to talk through all the options with a staff that really knows what they are talking about and are not just trying to sell what they have in stock. I would recommend them to anyone wether they are getting their first gun or have been shooting for many years.. They also offer outstanding training on all kinds of topics ... read more

My family and I participated in a hand gun training class with Shawn and Tim. Through this experience, I cannot explain how helpful and informative this class was. Both Shawn and Tim were extremely patient with any questions we had as we were learning and refreshing on how to properly shoot and use guns. They displayed different techniques on how to improve aiming and skill. After taking this class, I felt even more comfortable and knowledgable about different firearms. I would definitely recommend anyone to take a class with ASK as it was extremely helpful and overall just a fun experience! read more

Great staff who really know firearms. Helpful and answered all of my questions. Ammo is short everywhere but they made sure that I was able to purchase two boxes with my new gun. read more

Ask Deffensive training is unlike ANY firearms retailer Anywhere. Shaun Gibbs and his staff are state of the art. From firearms sales, training, ammunition sales, reloading classes, and firearms saftey classes Everything you could ever want in firearms, training,advice, updates on current laws. All types of pistols, revolvers, rifles, shotguns. Ammunition. As well as reloading equipment and supplies. When you walk into the shop it's more like meeting an old friend. They are not there just to sell you whatever is on special this week. Their passion is sharing their extensive knowledge with you. And they honestly care about their customers. On any given day you will find customers hanging out in the shop, with friends. He takes consignment firearms, he has some unusual and collectible pieces in his shop. Tim Neubauer read more

We really like this place. An overall great experience from a fun, friendly and super helpful staff! The shop is small, much more Mom and Pop than the bigger gun shops around, but that's what we like about it. Folks get to know you and then everything is on a first name basis after that. If you want something special, and they don't have it in stock, they can get it. Doesn't matter if you're a first timer or you're former military, they'll help you out and will spend as much time as you need getting all your questions answered. In our opinion, a great shop that, while small, has everything we need. We'll continue to bring our business to these folks!!! read more

Called, busy tone. So we went there with questions to purchase a Glock and was told "2 weeks too late" like we should know better. Don't waste your time and money on this guys shop. He's the cool guy with the guns is the attitude we got. read more

I am all about family and protection and Shawn and Debbie are the people I go to! They are always welcoming and very helpful. My husband and I go there and always leave HAPPY!!! I Will be back again very soon! read more

Awesome place, friendly and knowledgeable people! Shopped at a few other places and none were as polite and professional as these guys. Highly recommend! read more

I just attended a shotgun class, and I wanted to say that the class was excellent and the instructors went the extra mile in individual attention. Great job! Thanks! read more

I cannot say enough good things about this shop! Shawn and Debbie treat their customers as if they were their own family. I never leave with unanswered questions, and I am always kept up-to-date on current or changing gun laws. If you're looking for an honest gun shop that will take care of you 10/10 would recommend! read more

I search all of Inland Empire for reloading components which they have an ok selection. It seemed like I was a nuisance to them with the very dry and limited customer service because it wasn't their target sale, but then why carry the items? Also came last Tuesday and they were closed for "inventory" which shouldn't be done on a business day during business hours. Do that during the off hours or the days you're closed. Just very funny and inconvenient overall. read more

They are the best! Always willing to spend the time to answer all your questions! We are new gun owners, and they really take to explain everything to you. We also signed up for their hand gun training class, and Tim is fantastic! He's very patient with us, and goes over everything very thoroughly. We went to another store first to look and they were the rudest people around. Here, they are the best! We can't thank them enough for all they have taught us! read more

I'm sorry to say that I have been putting off this review for a couple of months. The reason why is I was hoping to find the words to describe how wonderful the people are here. I don't believe I can put into words how nice, friendly and helpful they are. I truly believe they care more about their customers than the sell. Shawn so patient and help me pick out the right gun for me. I am so happy that I went to Ask Defense, I want to in courage everyone to at least check them out. I bet you won't regret it. read more

My wife and I have taken pistol and shotgun classes at Ask Defensive Training and for the novice and person who hasn't fired a weapon in years, we highly recommend Shaun and his patients and knowledge. The classwork was informative and the range firing was equally instructive with the end result of increased personal confidence and better knowledge of our weapons. Additionally, the Fire Arms Safety Certificate issued at the end of instructional class was also beneficial as it is required at gun ranges. The retail aspect of the shop is great as Shaun's family backup of wife Debbie and daughter Josie make for a friendly and knowledgeable team for weapons, ammunition, accessories and special orders. Shaun's working knowledge of weapons and repair issues in addition to the above makes for a "one stop shop" in Redlands. We recommend ASK DEFENSE TRAINING for you gun needs. John & Gayle read more

I purchased my first firearms from here last week. Shawn and Debbie were extremely helpful. They were extremely courteous when I told them that it was my first time around firearms. They asked me my firearm budget and showed my weapons that fit it. They explained the differences and benefits between each option and showed me how to operate my choices. I also had to take the licensing test which wasn't too bad. I believe it was 35 or 25 MC. I ended up getting a Glock and benelli nova. Overall, I had a very positive experience here. I will be purchasing the rest of my firearms from Ask defensive. I'll also be coming back for their ccw and defensive classes. read more

I understand the covid and all new gun buyers might be stressing but this place is not helpful at all.

This is a great little shop, the business is family owned and operated. I did my first firearms related purchase here though a PTT back in august. The staff is very helpful and knowledgeable. Since then I have purchased several items from them one of which was a build that they helped me with every step of the way. I also purchased a gun safe though them as well. every visit has been great experience and would recommend it anyone that hasn't been there already. read more

Always treated like family when I walk through the door. The staff are very friendly and helpful. They have a nice selection of firearms. The store is on the smaller side but has about everything you will ever need. read more

After getting the runaround at a few gun shops in the area, I walked in today to have new sights pushed onto my XD. I was prepared to drop off the slide and pick it up later, but, they found the time to do this is real time and I was out of there in minutes. Cannot thank the staff enough for their friendly accommodation and I'll be doing all my firearm business with them in the future. I was really impressed with their service. If you have any firearm business pending, please, go through these guys first...vy read more

Rude fucking people. I will never shop at this shit ass store ever again! I bought primers from this store yesterday and went back today to see if they had any left. The guy at the counter which i think is the owner goes off on me for trying to buy more. All he had to say was that he only sells 1 box per customer and it would have been no big deal. He never mentioned that to me once! And he had this bitch on the other end of the counter start talking shit! FUCK ASK DEFENSE! read more

This business is outstanding. It has the feel of a mom and pop shop with the pull of a franchise firearm store. Twice I ran all over Southern California looking for a specific item and both times they had what I needed. If you're an experienced firearm owner I would highly recommend you give this place a chance. The employees are friendly and knowledgeable. Inexperienced or first time buyer? I recommend this place as well. I walked in knowing what I wanted, but I guarantee the people here can help guide you to your first purchase. read more

I brought my Winchester 30-30 in for repairs. The cartridges did not eject and it was missing two pins. I waited 4 months for the staff to repair the gun. I called them and went in to see them over 12 times with no luck. They finally called me up and said they could not find the two pins. When I went to pick up the gun, it is missing the hammer and pin holding the hammer. They found the hammer and said they would look for the hammer pin and for me to come back later. I come back later and noticed that there is a fourth pin missing. The owner stated to me that the pin for the hammer was never in the gun. I stated that when I brought in the gun he personally cocked back the hammer twice, each time finger releasing the trigger and hammer back to its original position and it worked perfectly. I did the same. and worked fine every time. The owner stated that the hammer would cock with the level without the hammer pin being installed but I have not once been able to make the hammer work without the pin. First, based on the wild statement that he told me above, I know he is a bold faced liar. Second, there is absolutely no question that there were only two pins missing in my gun and the hammer was absolutely not loose in the gun and it was working perfectly. The big issue is finding parts for my gun which apparently (based on what the owner stated?????) are very hard to find and now I have to find 4 different size of pins instead of two and maybe more. Why it takes 4 months to look for gun parts amazes me (incompetent? inexperienced?). There is nothing worse than a "supposedly" qualified gun smith that is pretending to know what he is doing, disassembles your gun and gives it back to you in pieces and missing parts and lies to you about it. This issue is not over! DO NOT USE THIS COMPANY TO HAVE YOUR GUNS REPAIRED AS THEY ARE NOT QUALIFIED GUN SMITHS AND ARE COMPLETELY UNETHICAL BASED ON MY EXPERIENCE WITH THEM AS STATED ABOVE!!!!!!!!!! Also, their prices are much higher than Evolution Sports just right up the street from them. Seriously Pissed Off read more

To begin: I have nothing but good things to say about ASK and each of its employees. Being very new to guns (have owned one rifle previously but didn't shoot it much), I had lots of questions. LOTS. First visit, it wasn't very busy, but Jim and Shawn spent about an hour or two answering all my questions and helping me narrow down choices on pistol, rifle and shotgun selections for home defense, personal defense and hunting. I had to wait for pay day for the purchase, and also wanted to do some research on the suggestions Shawn made to help me make up my mind. I came back about a week or so later and purchased the Benelli Nova Shawn had recommended. In speaking with a friend who had used the Benelli while in the Marines and different reviews of it online, it looked to be a great gun and well recommended. Doing the paperwork didn't take long, and Shawn also answered a whole slew of new questions I had - and patiently, which was very nice. After the waiting period, I came to pick up the shotgun and get set with cleaning supplies to take care of it after shooting it. The only thing that wasn't in stock was the proper sized brush for cleaning the barrel, which was not a big issue as I didn't plan to take it shooting same day, and they ordered it for me. It came in today, 10 days later, which is not unreasonable as 4 or 5 of those days weren't business days, and shipping isn't something you can make happen as fast as you want. I was pleased enough I made a second firearm purchase today while in the store, and the paperwork didn't take more than 15 minutes to do. Over all, I find the whole staff here friendly, helpful, knowledgeable, and all-around pleasant to deal with. I will definitely be making this my first choice for firearms and ammo, and I'm looking forward to taking their classes as well. read more

I started the defensive pistol class series yesterday, best teaching experience ever. The ASK staff is more concerned with making sure you are safely using your equipment all the way down to what you wear and how you wear it, not just your gun and holster. Actually now I realize more than ever why I need to be trained by professionals like Shaun. They watch your every movement to make you a better hand gun owner. Granted I do need lots of practice but feel like I at least have the tools to practice properly after being on range with Shaun. ASK defensive training is thorough and fun, they treat you like one of the family, make you feel welcome. My only regret is why I didn't find them a long time ago. They are honest, great integrity, and an absolute pleasure to say, "They are the BEST". Thanks guys, hope to see you for next course after a month of practice. Definitely check this place out before making a purchase elsewhere. Thanks again, Ken G. read more

Best gun store in the area absolutely love them! Great selection on everything, nothing is cheap or junk, Dillon dealer, Stiener dealer need I say more. read more

This place was awesome, they helped me get the firearm I always wanted. The process was simple, the staff were amazing. Recommend to anyone who is looking into purchasing a firearm or gun equipment in general. 5 stars in my book! read more

Friendly staff, very helpful. I had no issue ordering a firearm they did not have in stock. I'm considering signing my wife up for some safety classes. read more