Complete pool service was great and helped rescue my pool from the swamp it had become. They are…read morereasonably priced and great with communication

Tristan was AWESOME. Super friendly, efficient, and thourough. Our pump was not self- priming so we…read moreneeded service fast. He diagnosed the issue and explained everything so i understood the root cause. He even helped fix my schedues on the main panel that i clearly had not updated in far too long. It was a pleasure and THANK YOU for amazing service​

Please all Soda City pool customer check your Credit Card statements, they will charge you the same…read moreamount multiple times. I have a customer for years, paying the typically $309 per month. I decided to have them install a water heater on March 4th for a total amount of $8,603.12, at that time they required a deposit for $4,301.56 which was paid with my Amex. After the work was completed, the balance was paid on 3/27/26 for $4,630.47. Original amount $8,603.12 approved on 3/4/26 Deposit paid $4,301.56 on 3/4/26 via Amex Balance paid $4,630.47 on 3/27/26 via Amex They have since charge my Amex and Citi cards multiple times, for charges totaling $27,810.87 Citi 3 $4,601.56 2 $386.25 (this was the monthly fee + late fee that never happened) Amex 2 $4,301.56 1 $4,630.57 They wrote me 2 checks that were no good 1 $14,577.18 and 1 $13,233.69 We have been working with them for weeks and it always the same, lies and lies. "I broke down, I have a doctors app, I am at swim meet for my daughter, I am traveling, etc." So far, they have refunded the following Amex 1 $4,630.57 and 2 $4,301.56

Update Jan 2026: Still not responding to me but owner…read more(Hosea) did break into my pool area (jumped fence). He cut pipes to my pool plumbing and left to get parts then never returned. He agreed to pay another company to fix the damage his company caused then write them a bad check. Left me with cut pipes, swamp like pool, and 30k cost to repair! The address of his "business " was a vape shop (now vacated with a bakery next door ) , he had no proper business license and ignores all attempts to rectify situation informally. Don't get taken in; do your research and go elsewhere for pool service.

our pool was only 2 years old. total wall collapse. Dirt shifted on pushed walls in. absolutely no…read morecommunication with pool company. does not return calls. beware of this company. Bad reputation!!!!!

Initial pool install was a good experience....Service after not so much. They will sell you…read moreanything, but when you need service, or a liner replacement...better go somewhere else. If you call, don't expect to be answered.

Dealt with them for years with no issue. Wesmark location is top notch but Liberty St location…read moredouble charged my card (bought some chemicals) then denied their fault all while being very rude and cold about it then making me deal with my bank and not even apologizing for my inconvenience claiming they only saw the charge once on their side. Never again, not even Wesmark! 6 years dealing with Charpy's down the toilet! As crooked of a business deal as I've ever had the displeasure of dealing with. Plenty of other pool shops in town I'm sure manage their book keeping and customer service duties responsibly. I don't know if anyone should trust a company that cannot even manage to retain and present accurate simple financial transaction records to do something as large as installing a pool in their yard.

I can't stress enough.... do not use Charpys' pools. Recommend going with any of their…read morecompetitors. They will not back their work, they are slow to respond to calls and the employee working in the Liberty Street Store is habitually rude. We had them install a pool liner and restore the stairs into the pool. Within a year after the install, we have wrinkles in the liner and low spots on the floor of the pool under the liner. We have been attempting to get resolution since this past spring, and they have been ghosting us since July. The owner finally came out today (22 October) to look at their work and promptly blamed their shoddy work on over chlorination (which is not the case) and told us to call the manufacturer of the liner. He could not have been more pompous and rude. Again.... can't say it enough, go with any other pool service. You will be disappointed with Sharpy.

Robert and Rose, owners, are incredible! When they quote a price, it is the same price when the…read morepool is completed. If you add extra cement, etc, you know upfront the cost/approximate costs. Weather permitting they are true to their schedule. They are very responsive to any questions, and have the best pricing in the area

From the owner: Excellence in Quality and Service…read more Gold Coast Pools is South Carolina's first name in Swimming Pools! Our experience and service are unmatched by anyone in the region - call today for your free estimate!

I paid over $7300 to have pool repaired and concrete stained and repaired in May 2018 and bi weekly…read morepool maintenance. Last time I heard from them is Sep 2018 when the owner told me he did not have the money to refund me. Has refused to return any calls or emails. Does not even know how to do any pool repairs, has to hire someone else. Beware of Paragon Pools of Columbia SC, as the owner will rip you off. Not trustworthy or honest.

I was one of the first customers in Columbia and stayed a customer until my house earlier this…read moreyear. Always quick to respond and sensitive to my budget needs. Not only did they clean weekly for me but over those several years helped me by replacing pump, filter and salt generator. Great company to partner with!

We were having a really hard time getting our pool ready this season and had Brett recommended to…read moreus. He came out and gave us great advice and recommendations. We thought we needed the sand in our filter switched out and instead of just jumping at a chance to make money he let us know our filter was still working as it should be and taught us a few things to help it function better. We were also interested in converting to a salt pool and he was able to do this for us pretty quickly! Would definitely highly recommend and have him back for any of our pool needs.

Brett was phenomenal! He jumped in and helped me sort out my pool issue before I destroyed all of…read moremy equipment. Very professional, helpful, patient and prompt. We all need a Brett in our lives!! Thank you.