Love Charpy's. Everyone in the company are well trained. We've had maintenance done many times on…read morepool pumps, Dolphin, water testing, and cleaning etc. I never feel taken advantage of. They do what it takes to get things operational without charging a fortune or suggesting things we don't need. And no disrespect to others but Russ is by far my favorite water tester and the person who always has spot on advice. The others do too but he always goes the step above. Great business!

If I could give this company negative stars I would!!!! We…read morebought our house in Sept. During our Housing inspection we had Charpys come out and give us a quote for mx and repair for the pool. We paid $3,600 for the repairs in advance and waited 5 months before they ever came out. It wasn't until I showed up in person demanding our money back when "mysteriously " our parts arrived that day before. Every time I called (which was about every two weeks from Sept) they kept saying we are awaiting parts. They wouldn't come out and do what mx they could, without the parts, instead they supposedly waited until the day we demanded our money back to come out. Seemed rather questionable. Then afterwards told us we had to pay $262 more. That the initial cost was only a "quote". I was furious. I waited about a month to call and pay my remaining balance and when I did I told the old man on the phone I only wanted to pay. Portion of the remaining balance because I couldn't afford it all at once at the time. I told him this twice. After he took my card number and my expectation date for my card, a 3rd time I said "I only want to pay half $131.." he then proceeded to tell me he thought I wanted to pay all of it! I said I told you 2x's before you ran my card that I only wanted to pay half!!!! Then he wanted to cancel and re-run my card, which if you are aware would show 2 transactions pending on my act for 3-5 business days, which would take MORE money unavailable from my account! I was infuriated ! This business is a joke! They are horrible and clearly so not know how to run a pool company! Overly p***** off!!!!

great guys to work with. efficient removal of a very heavy piano without damage to piano or house.read more

From the owner: We are a multi-faceted company which offers numerous services. Our company is a one stop shop for…read moreland clearing, grading, and excavation services. Furthermore, we are a pool installation company which can set and install above ground pools. We can also offer hauling and transportation services.

Purchased a new signature spa and had issues with the electrical hook up initially. Electrician…read moresaid it was the spa and the spa guys thought that the breaker was bad. Spa guys came out and wired around the GFI and the spa worked fine, so back to the electricians :( Had to go out and buy a new GFI myself and have the electricians back out again to wire it in and voila, working hot tub ! So, it was a bad GFI breaker, brand new right out of the box. After reading reviews of them on Home Depot links, seems this is quite common with come of the cheaper GFI breakers. I paid for a top of the line Square D Non Metallic 50 amp GFI enclosure from Lowes and it worked great. So, thanks to Craig and the team there that did a great job and thanks for a great spa !

Great hot tub. Horrific customer service. Worst I've ever seen. Blocked me. Ignored texts. Amateur…read morehour.

We were losing water and needed a repair. We called around for some quotes but we always end up…read moreback at Hydra. Not just because we bought our pool and hot tub from Hydra, but because they consistently have the best service. Mike, their service technician, responded quickly to our concern. He came out and was on time. Unfortunately, that morning, an animal decided to go for a swim and didn't make it out alive. Due to this, we had to reschedule and Mike made it a priority to get back over ASAP - once we shocked the pool! He came again, on time and prepared and fixed the pool. Right in time for the last day of school! Thank you Hydra - Thank you Mike

Mike Wilson was amazing! Very communicative, efficient, and friendly. I just moved into a new house…read moreand he helped give me clear direction on the state of my hot tub.

Stopped in today to get my pool supplies check my water and get my pool sparkling for the…read moresummertime Griffin, pools and spas people make the difference grateful to have them as my pool store in Lexington

Great folks to work with. I recently bought a spa from them. Made the process very smooth. I would…read moreuse again.

Best construction I could have asked for. The pool is extremely well done and beautiful. The job…read morewas fun to watch, the excavating precise and everything is top notch. The plumbing is actually pretty, and yard was left clean and level for landscaping. Highly recommend Eric and his crew. They come in, get the job done, tell you everything along the way and leave a beautiful product. And they are really nice about it. I wish all business would perform like they do. If you are looking to install a pool, don't hesitate to give them a call. You won't regret it.

These guys are amazing. They built our pool in Fort Mill in 2020 & came to the beach this year to…read morebuild a pool there. Eric was helpful in making sure we could build on our lot. Kylie went above & beyond to help with permits & HOA approval and their crew worked long hours to get the job done. You won't regret having them install your pool.

For supporting a commercial pool with active CPO's.. this place is hard to beat when it comes to…read morethe experience brought to the table by the store manager. Betty has help keep our operations at top shape with minimal down time for our customers. We have tackled phosphates, metal in the pool, nitrates, flocking when needed, alkalinity adjustments, and calcium hardness corrections... each time corrective actions are spot on.... -Kenny Nicholson Director of Engineering Doubletree by Hilton Hotel, Columbia SC

This is where we go for pool supplies. They are helpful here. Prices are as good as pool prices…read moreget :) Not but one or two workers there, so you may have to wait. But once you get the attention of the help, they are knowledgable and helpful. Parking not abundant, as they are in a busy shopping center.