They did another great job on the dog vomit, bunny pee and red wine stains. Love that it dries so…read morequickly! Service was great and Daryl does an amazing job. Highly recommend.

Very professional. Took the time to discuss their cleaning…read moreprocess. Did not try and pressure me with additional products to purchase or upgrades. Time was taken to get the job done right. I've had other companies come out to clean my home and after today's cleaning results I am wondering what they did because my carpet hasn't looked this good since I bought it 5 years ago. I'll be calling again for my next cleaning. Thank you!

Great customer service. They did a wonderful job cleaning and performing a minor repair on my 60+…read moreyears old Persian rug. Would recommend.

I've known this place was in Grandview since I moved back, but since I didn't need a rug, I didn't…read moreever go in. It is surprisingly big, and they are a serious operation. Up front is the sales gallery. Didn't stay long, because we were in for cleaning, but there were a lot of options and the ones I saw were really lovely. Head round the back for cleaning. Pull right up to the door for load and unload. I went twice and there was a line both times! I never considered how many people here have area rugs for cleaning. They'll do all sizes. It takes about 2 weeks to turn around (not entirely certain why people are surprised by this....). If you drop your rugs off, you get 20% off the standard price. If you don't have a big enough vehicle, they'll do pick up and drop off for you, but aren't available same day. They offer several levels of cleaning depending on how clean/dirty you think your rugs are. Drop off and pick up were quick. I haven't unrolled the rugs yet (packed for moving), but I was pleased with the process, and, frankly, impressed with the size of the operation.

Hello, we are the SCALES Family " this was our first experience, trying true clean carpet and…read moreTile-( great quality) our experience with true clean carpet was very truly dirty at the bottom of the stairs" especially on the side door,and Jacob Blain got it as clean as it was before we moved in ....Jacob Blain is a great pleasant experience person everything was very truly amazing so when I need a cleaning I'll be calling you guys for a second cleaning, I would definitely recommend the technician ( JB) he's the Man...... THANK YOU AGAIN TRUE CLEAN CARPET AND TILE GREAT OPPORTUNITY GREAT CLEANING GREAT PEOPLE GREAT ON POINT GREAT EXCELLENT PRICES COME ON PEOPLE LET'S DO THIS ..... R Scales

Thank you Jacob for cleaning my carpet. It looks amazing! I will always call your company for…read morefuture cleaning.

I'm a Realtor - it is important to me that companies I recommend do a great job. Recently I needed…read morethe carpets in a home done quickly - we were within three days of closing. I called the "big" companies and was told they were two weeks out. The best they could do is put me on a waiting list. Martins had a human answer the phone (YAY!) and immediately got me on their schedule. They called me when they were on their way to the property. Ricky and Zac were on time, professional, covered their shoes upon entry. Listened to what the needs were and did a professional thorough job. Thank you! Martin Carpet and Rug Cleaning are in my phone and a ready referral for my colleagues.

They did an excellent job. I had four rugs, two of them were nice oriental rugs. Everything looks…read moreso much brighter. They even picked them up and delivered them.

I used America's Floor Source to install both carpet and LVP in our basement to help finish the…read morespace. Having initially gotten a quotation from Empire, we had a bit of a sense of what to expect in the sales process. Overall, the company did install great carpet and LVP in my home and were quite quick to do so. The installers helped to confirm my LVP was being installed in the direction I wanted and worked quickly, completing the jobs in a few hours. The only reason I didn't provide a 5-star review was for the reasons below: 1) Our sales representative was fine overall, but wasn't the fastest in responding or when I inquired about potentially putting a different pattern of flooring (e.g., planks placed in herringbone), he mentioned he had seen it, but didn't really offer it as an option. 2) The installation team left quite a bit of dust/shoeprints throughout my main floor in getting to the basement. Most other contractors in my home always bring drop cloths to avoid this. 3) We had just had our other contractors complete painting of the walls the previous week and after the installation team we had quite a few marks/scratches on the walls, some spanning multiple feet. 4) When the LVP team showed up and realized they didn't have enough materials, they asked me where they should leave unfinished - I feel like I shouldn't have been involved in the process. I paid for a completely floored basement, I shouldn't be involved in picking which areas are left undone. Still, Tim, their installation manager, did reach out after I reported the issues and was very gracious and willing to either schedule teams to come out or compensate us for our trouble. While I was able to resolve the issues above myself fairly easily, so didn't take him up on his offer, the fact that the company offered it was something I very much appreciated as all contractors will eventually run into issues, but it's how they respond that really makes the difference. Overall, I would likely use America's Floor Source again when we have flooring needs.

Did a terrible job and was extremely costly. Did not tell us that this would lead to more…read moreexorbitant costs, didn't match the aesthetic we wanted, arrived super late, didn't bother to ask us questions to make our experience better beforehand, and looked inconsistent. I reached out with concerns and was ignored by the salesperson, Rick. Pay with credit card, not check.

We just had new carpet installed in our bedrooms and closets, I would highly recommend going to…read moreEvans if your looking at new flooring. Everything was top notch from them coming out to measure, help picking out what kind of padding and carpet to get, to the installation process. The installers were in and out much quicker than I expected and cleaned up after themselves

I have purchased several rugs for my house here. They custom cut and bind any size rug you need…read more You can choose from remnant pieces they have displayed throughout the warehouse or order something from their samples. I just picked up my newest one and I absolutely love it!

I had Greener Steamer come out today and clean carpets in 4 rooms. Excellent customer service,…read moreextremely professional, and extremely detailed on their job. I had several large stains that I never thought would be removed but, they removed the stains completely. I would recommend Greener Steamer to anyone.

Unfortunately, I can't recommend Greener Steamer based on my experience…read more We hired them to clean carpet at one of our properties. After the initial cleaning, there were still visible spots remaining and a strong urine-like odor that had not been resolved. We contacted the company, and to their credit, they agreed to a follow-up visit. The purpose of rescheduling was so I could meet the technician on site, point out the remaining problem areas, and review the results together. That never happened. There was confusion regarding the technician's arrival time, and by the time I arrived at the property, no one was there. As a result, I never had the opportunity to walk through the concerns with the technician. I followed up with the office asking what areas had been treated and requested the technician's notes so I could understand what work had been performed. Rather than addressing those questions, I was simply told the follow-up was a "courtesy" and that there was nothing more they could do. I understand that not every stain can be removed, especially on an older carpet. My disappointment is with the lack of communication and the way my concerns were handled after the service. I expected a discussion about what was and wasn't possible--not to have my questions dismissed. Based on this experience, I would not use their services again.

They were supposed to arrive between 12 and 2pm and got here right at 12. Best experience I've had…read morewith cleaners. I care for dogs and I had several over during the holidays. One of them peed on my rug and it was a terrible smell. My couches had fur all over them and also weren't smelling great. I had used another company previously and they were here for 20 minutes and didn't even move the couches to get the entire rug. MCT was here for over an hour. They did such a good job getting every inch of the couches and rug and deodorizing. My house still smells great several days later. I will absolutely be using them again!

By far the best carpet cleaning service I have ever used. I cannot say enough about what a…read morewonderful job Chris did. He was on time, made sure my cats did not escape while he was cleaning, he was thorough.....my carpets honestly look brand new. I highly recommended!