I had Aspen Dental back home in Oregon a few years ago. After seeing Aspen open doors here in Cabot I was thrilled! Not only did the Dr make me feel at ease, his helper Courtney made me relax through having all my lower teeth removed. Took 2 hrs less than my uppers years ago. In addition to the entire staff is incredible. ANY question, problem or issue is dealt with immediately. I could not be happier. Finally I must mention my Aspen Dental Angel Michelle. She has worked with me tirelessly to make sure my uppers and lowers fit correctly. So well in fact that I no longer have to use and adhesive. Both stay in on thier own! A she's definitely a genius at her job and my very own Aspen Angel After my husband's and son's appointments I will update on the services they received. Obviously I HIGHLY recommend Aspen in Cabot! read more

Aspen Dental must send out 4 to 5 reminders before your appointment but once you get there you sit in a cold room for 20 minutes before you see the dentist. Have some respect for showing up on time. read more

The billing process is awful! The insurance I have has an allowance, it covers everything until the allowance is depleted. They refused to accept this and said I had to pay. Once the insurance paid I would get a refund. I had to call several times to get my refund. They sent me the refund, then there was a $40 refund due from several years back. They said they had to send it to "the original payment form". That was from a checking account that had been CLOSED for some time earlier. I told them this several times. They said that sent it to the closed account and never received it back from said back. Called the bank (closed account) the bank said they never received it! So arguing with them about this, along with the fact that they sent me a check for a refund and then turned around and stopped payment on that check so it bounced and I had to pay a service fee on top of it. I will NEVER use Aspen Dental again. read more

This place is a RIP OFF! I made an appointment to have a filling replaced that had popped out. I confirmed upon pre-examination phone call and upon arrival that was what I made the appointment for. After almost 2 hours of x-rays, panoramics, gum examination and cancer screening I was ushered to the office to speak w Melissa regarding my treatment plan. I informed her that I was there to get a filling replacement, she told me that I needed thousands of dollars of work done. I told her that I needed to get my filling replaced.. that I was uncomfortable and working the next 6 days.. please get it done today. She told me that was impossible since I just WALKED IN OFF THE STREETS! I had an appointment and they knew that was what I was there for. This clinic is FAKE. Everyone walks around speaking like they are in a commercial....they are not there for patient care. Unprofessional and lack compassion and are ONLY after money. I left crying in pain. Dr Rachele Fox read more

They get you there with a good pitch but the experience I had was very poor. I had four teeth pulled and got nothing for antibiotics. I couldn't talk after a few days and when I called them to be seen they ignored my calls and never contacted me again. I saw my regular doctor and go a shot of antibiotics plus a prescription for them. Saw an ENT doctor a few days later and was told I could have died if I didn't get help when I did. Substandard dentist read more

This is the second time me and my wife have been here. Just know that if you have an appointment with them, expect to be called back 30 minutes to an hour after your appointment. They are super slow and are not organized. It took 3.5 hours to be seen for a check up and to start the process of getting a retainer which they gave us another day to come back. On the date of return it took 45 minutes passed the time we were told to be here to be seen and another hour to just have a molding done. read more

I would avoid this scam office like the plaque. The hygienist spent more time grinding my crowns down to metal, lossening bridge work, that has now fallen out, than actually conducting a "deep cleaning" very frustrating, 2 hours and around 800.00 charged to insurance for thier recommended "deep cleaning" I feel scammed and irritated because I now have more issues due to the non-cleaning. If I could rate them with negative stars I would, however that isn't an option so they receive the lowest rating possible on this scale. read more

horrible. my grandma had an appointment at 1 pm and 30 minutes past 1 they called her back and asked if she had a card that had her appointment time and we gave it to them and they said she wasn't in the schedule so they had to fit her in. after an hour and a half of her waiting to be called back again she finally got called back and it's been another hour and she just got out and it's 3:07. if i could give them zero stars i would. read more