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    Aspen Dental - Gloucester, VA

    2.4 (5 reviews)
    Closed 8:00 am - 5:00 pm
    Updated a few days ago

    Services - Aspen Dental - Gloucester, VA

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    Ask the Community - Aspen Dental - Gloucester, VA

    Hayes Family Dentistry

    Hayes Family Dentistry

    4.2(5 reviews)
    6.8 mi

    Hygienist was excellent Proficient and though…read moreTook time with me! Front staff friendly and helpful Answered my questions Great experience!

    After my first two visits with this practice I left a rave, wonderful review. I was ecstatic to…read morehave found a local provider less than 10 minutes from my home. The dentist and staff were amazing and friendly.....and after that it was downhill. Only one dentist practices there and they never stay over a year - if that. My experience was very strange. Hayes seems to be a pit stop for dentist coming from other countries, who don't care about building a patient/provider relationship because they don't plan on staying. I never saw the same dentist except during my very first two visits. After that they kept cancelling my appointments. They Hygentist cancelled one of them a couple of days before my appointment, the next was the new Dentist - also a couple of days before my appointment because "she was new and having a staff meeting" and the third time, I had literally walked out my door to leave for my appointment, (I live 7 minutes away), and they called to cancel! No explanation. I had enough and blew up and said I would be having my files sent to a new provider. Upon hearing that, the staff member who called to tell me asked me to hold on. That let me know she was likely going to tell the dentist "I quit" to see if he would still see me probably because the dentist just didn't want to stay for my appointment because it was late in the day. They had previously called me other times to ask if I wanted to change my appointments earlier in the day but my schedule won't allow it. If I had been the one to cancel at the last minute, I would have undoubtedly been charged a last minute cancellation fee. That appointment was a follow up from a cleaning a few days earlier to get a cavity filled. I can't even say which tooth, because the dentist I saw that day had the personality of an amoeba and didn't even tell me which tooth. He literally only said, Hello, his name and you have a cavity, then he left. It seems to be a turnover of Hygentist as well. They told me they like their patients to stick with one Hygentist but I saw three different hygienist in a little over one year - and one of them was there filling in as a favor from another practice because they didn't have one. I had high hopes when I started with this practice but it didn't last. They made it obvious they have no respect for their patient's time and they won't stick around long enough to care about building a provider relationship with you.

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    Aspen Dental - Gloucester, VA - oralsurgeons - Updated June 2026

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