INVISALIGN!!! I went to this dentist for the first time in June. It was my first time seeing a…read moredentist in a few years for a few different INVISALIGN!!! reasons, ex: anxiety, covide, personal life, etc. I met with the first woman who did my cleaning INVISALIGN!!! and she was great. Then I got to meet the dentist INVISALIGN!!! himself. He immediately started trying to sell me INVISALIGN!!! and would bring it up constantly. I have never once had a dentist in my life hint I needed braces, and he told me if I didn't get invisalign, I would have bad jaw issues in the future. INVISALIGN!!! Fast forward to the beginning of September, when I'm told I have 6 cavities(more on that later) that need to be filled. I've never had 6 cavities in my entire life, but I chalked it up to not being to the dentist in some time. We did the fillings, and WOW!! turns out there's only 2 now?! And because he told me that to my face, and didn't just drill anyways, he's an honest dentist! (his words, literally) INVISALIGN!!! and I was actually asked about 5 times before, during, and after the procedure (while also watching an ad for invisalign because there's a tv in every exam room with it playing, angled over the chair) if I had considered it anymore. I had to go back 2 more times, as I started having pain when chewing on the teeth they had just done the fillings on. SHARP pain when biting down on something hard, but the concern was in how when biting soft things, there was pressure at first, and then a LOT when letting up. There was no pain, whatsoever, before. INVISALIGN!!! They polished the teeth (to a point where they are so sharp, that a second dentist was concerned when looking, and offered to help smooth them out today), asked me about INVISALIGN!!! and sent me on my way. At this point, I'm worn INVISALIGN, beat INVISALIGN, and tired INVISALIGN. I agree to invisalign, with the understanding I'm going to talk to a single person who works at the dentist office about what all it is. Nothing. The doctor just walked out after I said yes. I got 3 different calls, from 3 different receptionist, who called to tell me the pricing structure. Every single time I said, "I am not concerned about the cost, as much as I am about what's about to happen. What is the procedure, what do I need to do, what changes, anything." Each time, they would say, "I'll have to doctor reach out." And then another call about pricing. I called, and while up there, asked at least 6 different times, to the Doctors face, and to the people working with him, for ANYTHING on invisalign. Silence. (You'll notice I'm not screaming invisalign anymore, much like the doctor who is trying to keep it a secret from it appears) It came to the day of the appointment, and noone had told me a thing. I had done a ton of research myself at that point (really though doctors hated the arm chair doctor patients who do that, so I was hoping the professional would give me the info), and it was clear that I - A) did not need invisalign whatsoever, and B) this guy is literally just trying to get his tier moved up by any means necessary. I called Monday morning at 8:15am, and cancelled my appointment by leaving a voicemail, since noone picked up. 2 hours later, they're calling back asking where I am, because noone checked the voicemail. This all culminates today, when I went to a real dentist, who I exchanged more words with in my one meeting, than I've had spoken to me by every person in this office in all 4 meetins. After a quick exam, and looking at the teeth they had worked on, they noted a few things - A) the fillings are so sharp, and so low after the extra polishing, there's no way for them to make contact anymore, and are worried they may cut my tongue, and the kicker B) My tooth is cracked, and I need to get a crown. Oh, the dentist today also told me no, I do not need invisalign, and my teeth are perfectly straight besides a small gap in the front, that is literally just cosmetic. The molars in the back are all straight, not pushing into eachother, and everything looks great from a alignmnet standpoint. He tried to upsale me from the second I walked in the door, til he got the yes, and then broke my tooth. Do yourself a favor, and hit yourself in the mouth with a pipe, before going here. My teeth have never hurt in my 35 years of living, until I walked into this god forsaken place.

Too bad there's no option for "no star". The staff that cleaned my teeth earlier in the year were…read moregreat. Not so impressed with the dentist who filled a tooth. I still have to be careful chewing on it. The last straw, however, is a " no show" on their part yesterday. The appointment had been made last month. AFD called and texted several times to confirm that I would be there. So why did I get there 15 minutes before my appointment time to find the door locked and office closed? It was 3:45. Their office supposedly closes at 5 pm. I called and spoke with Callie in scheduling. She was super nice but had no clue why the office was closed. No one else has reached out to offer an apology or explanation.

I've been using Max Breazeal for my dental needs for years now and they are just outstanding. They…read morehave a fairly large clean and well equipped office. The staff is always upbeat, happy and professional...I think it's the laughing gas quite frankly:). Teeth cleaning is never something I look forward to but they do a real nice job of keeping you entertained and at ease. I highly recommend this Dentist.

Max is a very knowledgeable dentist and cares about his clients. I have been going to him for…read moreabout 7 years since I have relocated and he fit the bill perfectly. His procedures are pain free and you can always get a good fishing story out of him. His staff is wonderful also and care about all that walks thru the door. His work is 2nd to none and you are always comfortable when He is working on you. I highly recommend Dr Max for there is no other like him in the Mid South. The ladies that do the cleaning are the best. Make you smile from ear to ear when they are finished. Visit Dr Max Breazeal and you will be looking no longer for a dentist or dental hygienist again.

HELLO!!! DR.RUSS and his team ..... 10 STARS!!! I will…read moreattempt to make this as brief as possible... I had a bicycle accident where I busted my lip and had lacerations to my hand. I recieved 7 stiches to my lip and 3 to my hand. Within 3 days my lip became necrotic. I saw my PCP on day 4 and her IMMEDIATE reaction was that I needed to see a surgeon THAT DAY!! No one was available on Day 5 Dr.Russ examined me.... cut out the necrotic tissue on my lip and performed the MOST AMAZING reconstruction surgery!! He claimed he wasn't a plastic surgeon but his work was AMAZING. After following his treatment plan as instructed... when I came back 3 days later for my post-op visit. He was thrilled that the wound looked 1000% better and so was I !!! On day 10 he removed the sutures he placed and OMG!!! The deformity that I anticipated having was NO LONGER an issue because his work was ABSOLUTLEY AMAZING leaving only a hairline scar!!! His team and office staff were also AMAZING and very empathtic to my situation from the first day that I entered the office!! HIGHLY RECOMMEND!! God has a way of working things out when you have given up all hope. THANK YOU S&W for your care!!!

Such a professional team and they handled my daughter's surgery with care. Will be back once it's…read moretime for my sons wisdom teeth surgery

Was a patient from about 2010 until a few months ago. Ok people, but disappointed in billing…read morecommunication, particularly over last 2-3 years. Can never just pay and leave. Each and every visit paid co-pay plus..with additional charges/billing showing up a few months later. Was being told by others that something wasn't right. I refused to listen, because I believed that's just the way it was. I asked the front desk repeatedly if I was in network. They repeatedly assured me I was. November 2023 got a call from them regarding a past due balance from July of 2022. Had been in twice since that visit, nothing had been said on either visit regarding that balance. That made no sense, but I accepted it. Final visit January 2024. Paid co-pay+, received another ridiculous bill a month later. Questioned them again if I was in network. That call I was finally told that, in fact I was out of network. When I questioned that response, they relayed to me that they had told me that I was out of network in the past. It's not really about the money. I just began to question the integrity, communication and service from this provider.

Loved him! Him and all of the staff were wonderful and made sure I was comfortable, at ease and…read moreeducated about procedure... best dentist I've ever been to! Very skilled, knowledgeable and excellent bedside manner.

My best friend had to have oral surgery so his dentist recommended the center for oral & facial…read moresurgery. Dr Richard D Meeks, Jr was the surgeon who took care of my friend. First I was so impressed with the office itself very clean friendly cozy comfortable atmosphere. I found the best chair to sit in that was in the corner next to the windows. I had prepared to settle in for a long wait so I had my coffee, my own magazines, a book, my iPad, water and a snack. With the comfy chair all I needed was a fireplace and I would be at home. Lol. The staff was excellent. I can't say enough how inviting, friendly, attentive and knowledgeable the staff was. All of them. How they explained HIPPA to my friend and procedure that would be performed was of patience and understanding. They explained insurance in layman's terms and didn't mind repeating to make sure we understood everything. I was impressed that I was allowed back with him on initial to go over the X-rays and while Dr Meekins explained everything. He answered my questions as well as my friends and explained exactly what he needed to do to follow up afterwards. The room was like the office very comfortable. Dr Meekins has a wonderful personality and great bedside manner. Extremely knowledgeable and doesn't mind explaining things. If I didn't already love my dentist I would definitely come here for service. This is one dentist office that I felt very relaxed and comfortable in. The whole ambiance was like that. The staff alone makes this place great. I watched as the receptionist took care with every patient that arrived. She was a mature woman and Her attention to not only patients in office but with calls and other staff was remarkable. The service here is absolutely A++++

My regular dentists recommend a tooth extraction; an appointment was made at the Center for Oral &…read moreFacial Surgery of Memphis located at 2900 Kirby Parkway. I know in some cases, you may need to attend follow up visits for your tooth removal and extraction. My tooth was extracted and stitches put in. After extraction I visit my regular dentist who had received a letter from the Center for Oral & Facial Surgery of Memphis stating the extraction had been completed and a follow up had been scheduled. I was never scheduled for a follow. The letter to my dentist wasn't honest. Guess it's about the money.

I have only had 2 dentists in 60 years but unfortunately they are no longer with us so I had to…read morefind a new one. The Smile Center is the place to go if you need a dentist! Dr. Joe is phenomenal! I have always been scared of needles and would only get gas when having dental work done but with Dr. Joe I never felt any pain. Very impressive. His work was perfection! I highly recommend The Smile Center for all of your dental needs. Thank you.

My daughter was a new patient. Showed up to appt (having to leave work 3 hours early) to be told…read moreshe missed the (one) confirmation call (NO voicemail left) so her appt was canceled. They asked if she could come in next morning at 8 am. Arrived at 7:45 to find office opens at 8:30. At 10:30 am they had only taken x-rays-- hadn't even started the cleaning yet. I called the front desk because they left her sitting in the exam room that long just WAITING. I was told they are "just running behind." Meanwhile she is missing another several hours of work. If x-rays hadn't already been taken, I would have told my daughter to walk right out. Absolutely HORRID experience and poorly-run practice!