Somersworth, NH. This place is a shit show. They have been having computer problems for the last year. They don't call you when they say they will, send you appointment reminders for appointments you don't have, don't have the true appointments you made and don't take any action to manually communicate when your appointment is or that you received an incorrect reminder. You Just get, corporate sends those out in error. So you know about it but don't take any action? I did like the dentists and hygienist and my family received good care once we got in. But it was so frustrating and time consuming that we are moving on. I would say AVOID THIS PLACE AT ALL COST!! read more

This is an addendum to the recent review outlining the tremendously inappropriate treatment of my brother, a middle-aged special needs adult, at the hands of the Seabrook Aspen Dental office. I was contacted today by their office manager, "Kaylie", who called me to discuss my recent negative review here on Yelp, presumably so I would retract it. In the course of the conversation with this young lady, she tried to convince me that my brother's diagnosis and care were entirely appropriate, (Mouthwash for an abcessed tooth), and that the problem was my brother, who was "sweaty, disheveled, and difficult to understand". When I asked why he was not prescribed antibiotics for the abscess, and scheduled for treatment to remove the damaged tooth, and why he was strong armed into paying over $100 out of pocket for an additional set of X-rays that he didn't need, (they were taken just a month prior in the Haverhill Aspen office) that should have been covered under his dental insurance, she became flustered and quickly tried to change the subject. I have rarely witnessed such unvarnished dishonesty and ineptitude. Folks, I'd suggest doing your own dental work with a drill from Home Depot before letting these dishonest nincompoops anywhere near you. read more

Horrible service, hygienist had me sign an authorization form after she administered the medication. She kept stabbing me in the gums with her tools while cleaning my teeth. They are constantly getting new help (office, hygienist's, dentists). They charged me for stuff my insurance covered and now are dragging their feet on refunding me, going on 3 months now. Do your research and find a different place. read more

I had a deep cleaning done due to not going to the dentist in over 3 years due to a medical injury. I was very nervous but the staff were very nice and made me feel welcome. Of course the virus doesn't help with everything right now but I was able to get scheduled easily. They have a good system in place to serve you safely. Who worked on me was Nancy and WOW was she great! She was very fast, thorough and explained a lot of things so I could understand them. I didn't feel a thing which was a first for me. I was so thankful :). On top of that she even took the time to show me how to brush and floss haha. It was a little pricey for sure but the service was top notch. I'll be back to get the rest of my cavities done and a filling. I'm sure it will go great! Thanks Nancy & Staff :) read more

The one and only reason I went to Aspen Dental in Seabrook, NH was because I was having a dental emergency. Today (a couple of months later and after ANOTHER Aspen Dental in Illinois), I found out when I went to a different dentist that Aspen Dental in Seabrook, NH and the Aspen Dental in Mount Vernon, Illinois both failed me when they LIED and said I had two cavities that I don't have. Shameful. read more

I tried numerous times to get a refund due to me in the amount of $2019 with no results. Their systems went down and came back with no record of my payment. I brought in my receipt and paperwork and said they would look into it. Went back to the office again, and they gave me the number to the corporate office. Left messages with no return phone call. It has been since April 24th. Do not put any down payment for major dental work because if you do not get the services, they will not return your money. read more

They botched my first partial plate plate so I ended up with a large credit. Went to use the credit to have a full upper plate made and that did not come out right. Tried to make an appoint 2 times and could not get a call back for appointment. To top everything off had to pay the balance up front before work was done and am now receiving a bill for almost 800.00 dollars, the amount of the credit. After several visits to the office they said it was taken care of. I am now receiving collection notices. BAD WORK - BAD BILLING - AND IMPROPER HANDLING OF CUSTOMERS CONCERNS IS WHY i WOULD NOT RECOMMEND !!!!! Would like to here from somebody at corporate level, but probably won't hear from them since you can not even find a number for them and there offices have no idea how to contact them. read more

Waiting 17 weeks for partial lower dentures. I pre-paid for these November 11, 2021. Took two tries to get impression. December 3rd dentures came in and did not fit - had third impression. Now after calling a dozen times they give me the run around. Trying to blame lab where they are made. They repeatedly said some one would call and they never do! 6 to 8 weeks is average for wire frame partials. I feel like I am getting robbed. If you take money and do not provide a product or service you are guilty of FRAUD! read more

Worst dental experience ever. Quote was astronomical and very unrealistic. I should've known when they had me waiting for a quote for over 40 minutes that it would be insane! I went and received a second and third opinion. This place will lie about your dental condition to try to get more money out of you. Do not fall for this SCAM! read more

Actually the worst experience I have ever had with a dentist, let alone a human being. They belittled me and made me feel like I was actually nothing. I went for severe tooth pain and just needed help and advice on what to do (I am out of state and couldn't see my normal doctor). After they aggressively ripped through my mouth, they wouldn't offer any solutions. I had to actually be in tears crying in from of them in order to get some sort of medicine/help. I am in the worst pain of my life and dealing with the individuals here, just made it that much worse. I've never left a yelp review in my life, but this experience felt like it needed to be brought in the open. For you own sake, don't go here :) read more

Cold & corporate environment. Pushy with sales at every chance. Find a small dentistry and safe yourself a lot of money.

About three months ago I had a tooth break off, not happy with my current dentist I called aspen. They saw me the same day and I was given a full work up with some options for my breaking teeth. I received two opinions and went with having five crowns done. The office manager Sam sat down with me and my wife and gave us the low down. After a brief discussion we booked several appointments over a three week period. When all was said and done for the first time in my adult life I have a smile that I can be proud of. Thank you to the Seabrook dental aspen team read more

Aspen Dental - Seabrook, NH - The new smile - General Dentistry Near Me - Seabrook, New Hampshire

I think the 1 total rating is inaccurate. I have been going to this dental practice since it opened and the cleaning, dental work, including crown repair and gum surgeries have all been done most professionally. They are pricey for the surgeries and crowns but the work has been excellent. People tend to only rate when they are complaining which gives an unfair overall rating. read more

This place is a scam they make you sign all these wavers to cover there ass spent over a 1000$ outa my pocket making sure the bill was completely paid off so I wouldn't receive a bill.... what do you know they sent me a bill of 156 after I already paid? I'm confused because it was paid in full before I left ? What has changed ? Also why dose it seem like this place works off commission because they tried to sell me everything under the sun..? Any way they need to make this right or I will be going somewhere else I work in town in retail and I can tell you one thing if this isn't made right... the 200 customers I deal with a day will hear about the scam this place is read more

Worst service ever! Have to wait over an hour to be seen and the staff has bad attitudes and they make my dentures not fit correctly and are painful to wear. I've been treated very bad there. read more

I'm giving one star only because the staff was nice but their policies are HORRIBLE. They told me I had a whole host of problems and handed me an unitemized estimate for $1000 (AFTER insurance). When I questioned it I found out that $200 of it was for a TOOTHBRUSH. Yep they tried to charge me $200 for a toothbrush. I decided to get a second opinion from another dentist who confirmed what I suspected- the diagnosis they gave me was grossly exaggerated and most of the expensive procedures were unnecessary. Unfortunately the story doesn't end there. Now they wont release my dental records to my new dentist. I went in and filled out the required paperwork then I was told their machine was broken & it will take 2-4 weeks for them to send MY X-Rays to my new dentist. Now I'm stuck unable to receive the dental work I need bc they won't release my X-rays & I will be consulting an attorney soon for both the false claims & holding back my records thus preventing my ability to move forward with treatment. read more

I went to Aspen Dental after my dentist suddenly passed away. My old filling cracked and I needed it re done. The dentist, who was obviously in a hurry, told me it was too big and I needed a root canal and crown. I said no as the tooth is not hitting anything above for the crown and its only cracked, not painful. An appt was made to have the filling done. I arrive, brought into a room where he had it set up to prep for a crown. I informed him we would not be doing that, just fill it. The time it took him to numb the gum, remove the filling, drill, refill took no more than 20 min. I was charged 121. 00 OOP , paid that, made another appointment for another filling and left. Novacaine wore off, the side of my mouth was extremely sensitive It only got worse. I went in for the appointment, no... appointments had been cancelled as they were working 1/2 days. I got no call to reschedule, excuses made by the receptionist, "someone cancelled them all out, we cant see you today." My tooth was killing me and they couldn't see me. So, I called a dentist in Groveland I had forgotten was here. Dr Archambault. Carmen was sweet, she got me in early the next week. I told him my issue He took a single x-ray of the tooth, capturing the tooth on either side of the problem one. Examined me only to be told that the filling was not complete and the backside of the tooth had not been filled, leaving the nerve exposed. What?? He fixed it and its been fine since. I made a follow up with him and he filled the smaller filling on another tooth that had broken. ( my fillings are all old!) I got a bill from Aspen Dental this past Tuesday for an additional 80.00!!! They billed my insurance company an additional 300+ dollars, they paid 288.00. They had the nerve to bill me the remainder. So, all in all they wanted 288.00 + 121.00 + 80.00 grand total of 489.00 to replace a filling? That is highway robbery. They got that bill back with a note that I had no intentions of paying for it. I want my 121.00 back and reimburse Delta Dental the 288.00. All they wanted was me to return, have the filling removed, do a root canal and crown. Oh, the xray taken by Dr Archambault showed I didnt need the root canal and no stress on the tooth from above, a crown was not necessary. Shoddy patient care. Only caring about how quick they can see people and what they can charge. I will never return and will tell everyone how they practice. I read more

Never go back again. The staff are nice but that's the end of it. The dentist skipped steps in a filling on one of my teeth and refused to do a filling before a cleaning was done. I'm sorry but a cleaning does not have to be done first it's not required he just wanted it that way. Getting medical records, hell no corporate does not like to release your records. It took a week to get x-ray records in electronic format and that only happened after I threatened to send them the bill for new x-rays if they did not. I had the entire practice calling corporate day after day. They had me do a scaling and when I left them to another DMD he had no clue as to why they wanted that, he also did not find the cavity that they said there was. Aspen dental practice stay away from, it's the corporate that's the problem. read more