Extremely unprofessional office staff. They first told me flat out when I called that they didn't…read moretake my insurance. I called my insurance and yes they were on the list to take it. Called them out on it and they booked me an appointment. When I got there they said they didn't take my secondary insurance and wouldn't give me the time of day. No other options such as self pay etc. so I decided to book elsewhere. Receptionist lacked any personality at all and seemed bothered by me even being there. Would not recommend going there. Stay away.

Charge for pulling a tooth $1,007.00, outrageous! Dr. was there for about 15 minutes. Very…read moreupsetting.

My first extraction in many years and I was anxious about the procedure. Immediately set at ease…read moreand the whole thing was over before I knew it. The aftercare instructions were very clear and I was told I'd have no problems. "Just take a Tylenol when you get home to get ahead of the pain". No pain at all. I'm amazed!

Great experience. Everyone is kind and extremely attentive. I am so happy to be a patientread more

About as comfortable as a dentist visit can be!…read more A little background here...up until my appointment with Dr. Nickou I had not been to the dentist in 8 years after a few bad experiences with 2 different dentists. GROSS I know but once you've had a bad experience (let alone two) you NEVER want to go back to another dentist. After some pushing by my wife I made my appointment at Dr. Nickou's office and I'm glad I did. The staff at Charles Nickou's office is great. Making the appointment was easy and there wasn't a long waiting period. I originally made an appointment for one month down the road but got a call one week after making the appointment for an appointment that opened in two days. So I went to the dentist early. When I got in the door everyone was very nice to me. They asked why I hadn't been to the dentist in so long to get some background and then they took me back to the dreaded chair... ...The chair was way more comfortable than I had remembered it because the hygienist made me feel very comfortable. She was very good and very quick. I had my x-rays and my cleaning done in 30 minutes. After the cleaning Dr. Nickou came in to go over my x-rays and it turned out I had one cavity (my first cavity ever). He explained what he wanted to do and was ridiculously nice. He had me make another appointment to come back and get a filling. A few weeks later I was back at the office to get my filling and I'll admit I was pretty nervous to get the filling. The whole procedure was done in 15 min though and was not really uncomfortable at all. They have pictures on the ceiling of beaches and snow capped mountains etc. I thought it was a nice touch. Dr. Nickou also continually checked with me to make sure everything was OK. If you've had a bad experience in the past like me and you're delaying going to a different dentist because you think "you can't trust someone that puts their hands in your mouth" believe me, if you go see Dr. Nickou he'll take good care of you. The office is clean and the staff is great...it really is as comfortable as a dentist appointment can get.

Best Oral surgeon and does great work! Staff is kind and cheerful. Would definitely recommendread more

Dr De Tolla and his staff were great,I had a tooth extraction with no pain. I then went to the New…read moreEngland Rapid Recovery Center for a treatment, and when the Novocaine wore off I continued to have no pain, it was like nothing ever happened. The combination was perfect.

I've been taking my boys to Dr. Quinn for over 10 years. The entire staff is great and always make…read moremy kids feel comfortable. Very clean, professional and fun environment. I highly recommend this practice!

Love Dr Quinn and the staff! They have been seeing my boys for 5 years. They are patient and…read moreefficient and most of all respectful of parents choices.

My mother was quite hesitant to undergo this procedure at the age of 84. The extreme kindness and…read morecare of the staff at both the Exeter and Portsmouth, NH offices (Sarah, Kaylee and Stacie) went over and above. My thanks and appreciation for the expert skill of Drs. Schonfield and Tang in performing a full dental extraction and implants. I would highly recommend NHOMS as her experience has been very positive.

I wish to apologize for the prior opinion regarding Tracy. She is very professional and answered…read moreall questions asked. Always before having any medical or dental work done I check if my insurance is accepted. An example of her caring was when she checked if they use her insurance and was advised no. She still tried submitting it and they paid. I have never had a doctor check blood pressure this ia always done prior by an assistant. Before coming to this doctor I checked with three dentists, (mine, my wife and my daughter) and his office was recommended by all. BDM

Dr. Cooke is an excellent Dr. She explained everything to me in a way I understood her. I would…read morehighly recommend this practice to everyone I know.

Dr Cooke was the best dentist I ever met.It is not fun having oral surgery, Dr Cooke spent so…read moremuch time explaining the process with kindness, expertise, and I was confident the she cared about me .Her staff is friendly and truly professional. I recommend Dr Cooke and her staff if you as #1 choice in that field of dentistry.

I am petrified of the dentist! I told this to Karen who was cleaning my teeth, and she made me feel…read moreso at ease that by the end of the appointment I was excited to come back! Thank you Karen and all the staff here! My root canal is today, and I'm not so nervous! Thank you! Debra F.

Not wearing masks, office staff or patients. Waiting room full of women talking closely seated…read more Numbers high in Massachusetts. Medical office. Not protecting. The dental office next door is much safer and medically minded:).

Went here a few years ago for a tooth implant, and after the experience had I been on Yelp would…read morehave been hard pressed to give more than 2 or 3 stars. But recent visit was much more positive. I managed to crack a lower first molar that already had a crown on it. The tooth was not salvageable, so my dentist pulled it and when it healed I was referred to Dr. Van Heukelom for an implant. The process itself was fine, as long as you're not squeamish. However, I've got a funky immune system and developed what I was sure was an infection but as I don't typically register a fever or other common signs of infection and pain meds weren't helping, I was told it was nerve endings regenerating. Nope, face finally ballooned out and required lots of antibiotics to resolve. Concern was possible damage to the bone and loss of the implant. Turns out the upside to my heavy duty clenching are really strong jaw muscles which gives my mandible excellent bone density. Had to return recently after being at my dentist for a cleaning. He noticed some possible bone loss around the implant on X-ray. Went back to Dr. Van Heukelom for a look see. Turns out I was doing more clenching than usual and stressing the bone. She felt it wasn't a critical problem with a bite adjustment to ease the impact. Six months later, all was good. Nice that this was all follow up to the initial treatment and no charge. There are two locations for this practice, in Salem, NH and the other in Londonderry, NH. I have been to both. The Salem office is in an older building, circa 1970s, dark space, narrow corridors, though the exam rooms are double the size of most dentist cubicles. Doesn't strike you as high tech, but they've got the gear to do the work, including panorama X-rays.

Dr. Alexander recently removed my son's 4 impacted wisdom teeth. The surgery went well and he had…read moreno complications. Dr. Alexander and the team at Londonderry Oral Surgery both in Salem and Londonderry were amazing. They were reassuring, very helpful answering questions, showed patient kindness. I witnessed one staff member physically escorting a post-op elderly patient to their car, just to be sure he got to the passenger seat ok. The day of my son's surgery he helped my son to the car as well. Also, Dr. Alexander worked him in quickly before he left for college and allowed a couple extra weeks of healing in between just to be sure he would be available to my son if needed. This is the only oral surgeon office my family will use.

Awesome all around great care! I couldn't say enough! Companionate, patient, and quality care!read more

When it comes to dentistry, Dr. Tim, is the best there was, the best there is, and the best there…read moreever will be, and his staff goes without saying. John K. Seabrook, NH.