Save yourself the trouble of scheduling with Distinctive Dental Solutions and take your business…read moreelsewhere. I scheduled a dental cleaning with DDS in January. As is standard in my experience because of how booked cleanings are, they scheduled me a few months out, in May. But I got a call today, one week before my appointment, where they asked to reschedule due to a scheduling conflict. Ordinarily, this would only be a minor inconvenience, but as I'm moving out of town this weekend and would be traveling back solely for my appointment next week, I was unable to be flexible. I explained this to the employee on the phone, and she was unable to accommodate, saying they wouldn't be able to schedule me for a couple more weeks, if not months. I understand that things happen, but this is extremely inconveniencing and honestly unprofessional. What's the point of scheduling an appointment months out, only for them to have to cancel last minute? I told them I would be making an appointment in the city I'm moving to instead.

Billing Department is horrible runs the insurance wrong very rude will not fix the problems they…read moremake

Every Main Street of long ago had signage advertising the offices of a "painless dentist." Reports…read moreare that wasn't true, even after a shot or two of 100 proof red eye. Over the years my wife and I have had a variety of dental work done at Parkcrest Dental Group, mostly with Dr. Jason Hall. We honestly have experienced no pain. The fixes moreover have lasted. Dr. Hall is straightforward about the work that needs to be done and accomplishes it with skill and finesse. Parkcrest is a smooth operation with competent technicians, cordial receptionists, and superb dentists. That this has been a successful dental practice for 50 years is no surprise. Today I was in for a couple of fillings and a cap. While I don't look forward to having my teeth worked on, this has been the best dental experience I've ever had.

I had a cleaning and a tooth filling procedure. It was the most pain free visit at a dentist that I…read morehave ever had.

I absolutely love Tyler and his staff! Everyone is always so sweet and helpful. I will never go…read moreanywhere else. I finally found a dentist that cares. I am so happy! *My mother and father went to Dr. Buzbee Sr. before I started going. When my mother died, Dr. Buzbee drove an hour out of his way to come to her visitation. It meant so much to my father and I because he absolutely did not have to do that. He's a very kind man and she loved him dearly. Thank you Dr. Buzbee

Had the best dental experience here! Everyone was so kind and accommodating. Assistant Christina…read morewas especially helpful and understanding when I wasn't told that first time patient appointments don't include cleanings. She went out of her way to get me a cleaning that same day which was so kind since we live almost 2 hours away. She also went above and beyond to ensure my 3 year old daughter with me was taken care of. Assistant Stephanie eased my worries about how long it had been since I went to the dentist. Dentist Dryer was attentive and thorough in explaining my dental treatment and was so nice too. Received one of the best cleanings and the most friendly service from everyone at Buzbee Dental. Currently recommending them to everyone I know. Thank you!!

This guy has messed my mouth up so much when trying to fit a crown that isn't seated properly. my…read moreteeth have been shaved down so much that I need more crowns now. I have been an emotional wreck and in pain for months now. I have been waiting for a refund to get the original crown he placed redone. He was friendly and I fully trusted him. I regret ever going to his dentall office and him working on my mouth.

This is the BEST dentist I have ever encountered in my 68 years on this planet. He didn't just take…read morethe word of my prior dentist that the tooth needed to be removed (or root-canaled) but started a complete examination of his own with tools I hadn't heard of, like shining a light THROUGH the tooth to look for cracks, and using electrical stimulation to determine whether the nerves were still working/alive. I could release grip on a tool bar to break the circuit as soon as I felt pain. He determined that the tooth was alive and healthy, with only a "remineralization" via fluoride needed to stop the sensitivity that was felt when using a Waterpik. The main pain was caused by something else: tight jar muscles, not the tooth, and addressed in a separate way. There was no causative relationship better the two. He prevented a good tooth from being pulled. Spectacular. Additionally, the usual comments I could add are that he was so thorough, so careful, kind, unhurried, understanding, and best of all, he saved that tooth. His assistant was also very competent and careful. The office is open five days a week, not three like my prior dentist, thus I was able to get in early the next day after I called. I had missed a trip to Virginia a couple of weeks prior because I couldn't get in on a Friday with my prior dentist to see if a tooth ache was serious enough to cancel the trip or not. The office was closed since it was apparently open only three days a week, with no "tag-team" coordination with another office for emergency, or or other means of getting a quick-answer due to special circumstances like leaving on a trip in a couple of days. The only thing I saw on that painful Friday was an option to email. I never heard back, but rather had to cancel the trip and call the next Monday morning. Having more than one dentist in an office or a tag-team arrangement with another dentist for emergencies are important options to consider that I had not considered prior to this experience. Thank you Dr. Bruechner, and Rachelle. - Dale M.

Dr.Duff and her team are without a doubt THE BEST Dental team my family and I have EVER had the…read morepleasure of working with. I don't say this lightly...but I would recommend this establishment to anyone of any other dentistry in Springfield, MO. My family and I have tried a few others, but they don't come close to the professionalism, knowledge, and care that comes from this team. They also really help us out with the insurance part of our visits. They are magnificent and my family appreciates everything you do for us.

Duff Family Dental gives quotes on phone and changes cost after visit. They have you sign paper…read moresaying, they have the right to adjust quotes for the unknown. All I had done was x-rays and check up. Dr. Carla Duff did not even do an oral exam but just looked at x-rays. Instead of her admitting she could possibly made a mistake, that she got involve in discussion of my x-rays and forgot to check and went to her next appointment, she said, I would never skip that and acted very unprofessional. A person knows when someone pulls out your tongue to look under it for cancer or lifts your lips back to check gums. She did neither but denied it and instead of offering to check it, she got all bent out of shape and offended. Telling friends/neighbors/family to definitely beware of two sides of this dentist/office practices.

My entire family has been going to Innovative Dental for almost 2 years now, and they are…read moreoutstanding! Their facility has the latest technologies (digital x-rays, cleaning equipment, crowns made on-site), all their doctors are extremely knowledgeable about the latest dental technologies, and the entire staff always shows how much they care with every interaction. They are even YouTube content producers (check out their channel: InnovativeDentalofSpringfield) where you can see their doctors discuss their philosophy on various dental issues: cleanings, crowns, root canals, dental anxiety, and even how to finance it all, . When I initially moved to the area, I needed to get either a bridge or implant for a couple back molars that had been extracted a year earlier. Dr. Olson went over some different options, gave me the pros/cons of each, and provided a very cost-effective option for me with no pressure to go with one option over the others. Since then, one of my kids needed to get an (orthodontic) expander, and another now has braces. They both love going to the dentist/orthodontist since it's a great experience for kids too: They have some fun activities for the kids while they're waiting for their appointment.

I WAS a patient at Innovative Dental, until my bridge broke. I called and left a voicemail about my…read moresituation and my desire to make an appointment. As you can see from the attached screenshot of my voicemail transcription that Miranda clearly stated "We unfortunately don't do anything with Bridges. We don't know how". An innovative dental office that doesn't know how to deal with a bridge? That's crazy work. I had already had billing issues with them in the past. And now I am not confident in their ability to provide quality services. I've taken my business elsewhere.

I have been going to Dr. Smith for several years now. Even though I don't make it exactly every 6…read moremonths (sometimes a year oops) the staff has never forgotten my name or specifics about my life from my last visit. They've had some of the staff for 11 years which is unusual these days. No one REALLY enjoys visiting the dentist but Dr. Smith and his crew make it a point to make sure you are comfortable and feel like family.

Great dentist and great staff! I have seen Dr. Smith for over 7 years and am very happy with his…read morecare.

Dr. Shaner gave a very thorough explanation of the procedure, risks, etc. during the consultation…read moreprocess. Today, staff, knowing that I was very anxious, did everything they could to keep me comfortable - warm blanket, explanations. Dr. Shaner was very skilled in removing my tooth today. I am grateful for his expertise. IT made a huge difference to be told what was going on as the procedure progressed. Thank you to all of you.

I was referred here by a dentist in Cabool for my daughters wisdom teeth extractions recently. I…read morecan say it was quick to get an appointment which was nice so we could max out our dental benefits for the calendar year. The office was nice and clean, but the wait was a little obnoxious considering it was empty. The dentist was friendly and explained everything thoroughly. I did have to call to get a treatment plan whereas I've always been given that upon leaving a dentists office so that was weird. My daughters dad called the insurance and clarified some of the charges, when I called OMS to speak to billing to question some things I was met with a very condescending attitude and told "I'd be happy with only having to pay $326", as if questioning what Cigna said we would be paying Vs what they're "estimate" given was out of line. As a customer I'm not trying to over pay, and they're billing well above their contracted amount per tooth, meaning the amount I'm paying a percentage of is inflated according to the dental insurance company. To speak to someone who is trying to just get clarification in such a condescending manner leaves a real impression on the facility as a whole. Just based on my most recent experience with their billing department on 11/13/2023 I wouldn't recommend this place. I'd find somewhere else where requesting clarification isn't such a burden on their employees.