Friendly. Helpful.. They are recommended by me. They show you how much you will have to pay for…read morenext visit. Always wanted that. So I know what it's going to cost before scheduling.

My husband has been a patient here for years. He convinced me to give them a try. Dr. Filippini…read moreis the absolute best! Wonderful personality, patience and kindness. He took the time to take care of my issue knowing it was an emergency. I highly recommend this dentist. Everyone who works in this office really cares about their patients. And they take the time to get to know you.

Paisley and Dr. Govi were awesome! Even though it had been a few years since my last appointment,…read morePaisley still finished my cleaning in a timely manner and was sure to check in that I was comfortable the whole time. The waiting room is small but they seem to run like a well-oiled machine so you don't even wait for long anyways. I had a great experience and I'm so thankful to have a great dentist nearby!

Starting with the office: tiny and rundown. From the waiting room or any of the exam rooms, you…read morehear every patient interaction, all the billing info (so much for HIPPA) and smell whatever the staff is eating for lunch. While listening to staff conversations as well. Your exam room will be just big enough for the dentist chair, with inventory stuffed into every nook and cranny. The front staff is old school rude. Curt, uncooperative and unresponsive. Definitely not there to help you. Dental work was fine. Just a cleaning and that's all there till he as I'm not going back.

I have no stress going to the dentist. They are very caring and thorough. The staff is very…read morerespectful and wants to make sure you are cared for professionally.

The dentist that I had grown to trust with my dental care was retiring sooo time to search for a…read morenew one. I trusted the opinion of my old hygienist and asked for a recommendation. She hit the nail on the head. Omni has been fantastic. I chose Dr Jeff Bono. He is great. He answers and explains everything he is doing in your mouth. He never makes you feel like you are just a mouth sitting in the chair. He knows your story and puts you at ease. The staff is also fantastic. Easy to make appointments and seen in a timely manner. The office is clean and even thought there are many rooms that are in use, you never hear a lot of noise coming from them. I couldn't be more satisfied.

We went to their Monroeville office. It's located behind the Applebee's in Bldg 4 off of William…read morePenn Hwy. My kiddo was a new patient, so it was our first time with this dentist. We were switching due to an unfortunate experience she'd had at our previous dentist that made her unwilling to return there. She was taken back at her appointment time. I sat in the waiting room, so I can't speak for what it was like back in the dentistry area. But while I was sitting in the waiting room, the dental tech came out periodically to give me updates, which was nice. My kiddo is pretty outspoken and picky, and she loved this place. She said the staff were really friendly & she felt at ease while back there in their hands. She said she definitely wants to keep going here, so we'll be back.

Our family has been seeing this dentist for years. Staff, dentist, office environment, and…read moreeasiness in getting waited on is amazing. I would recommend this dental office for anyone with dental anxiety. They are the best !

This place is the most unprofessional dentist office i ever been too. The workers are just so rude…read more They never documented any of my work. there all just lost

My last review wasn't formed correctly. The first time I went to Dental Works I got a teeth…read morecleaning and I mentioned to the hygienist that I could feel my wisdom tooth ( on the left side) coming out ( almost like bursting) she looked and saw it and said she'd get the dentist to come look at it. I brush my teeth 3 times a day. So the cleaning was less than 10 minutes. When she was done cleaning I waited. No one came into the room so I left. That's where it all began. I also saw a help wanted sign on the door and they need help. Please find a reliable dentist office that actually cares.

NEVER GO HERE!!!! I had an appointment to have a tooth extracted. My dentist emailed my. x-ray in…read moreadvance of my visit. Upon arrival, the secretary asked if I brought my x-ray with me. It is 2026. Everything is done digitally. I don't think dentiists even have the ability to print x-rays anymore. The dental assistant took a new x-ray. I had scheduled my appointment with Dr. Dalton, but unbeknownst to me, I got his resident instead. His resident came in and asked me what tooth number he was supposed to extract. He asked if he was supposed to take out my implant. I could not believe that an oral surgeon would look at an x-ray then not be able to discern which tooth to extract then hope that the patient knows! Mind you, the tooth also had a slight wiggle so it should've been clear based on the physical examination as well. I told him that my dentist had emailed my x-rays. He told me that their office loses everything. He next instructed me to reschedule my extraction and go to my dentist office, pick up the x-rays and have my dentist sign it before the next appointment so he knows which tooth to extract. No sir. I wouldn't bring my neighbor's cat here for such a confusing, outdated, unprofessional and upsetting experience that wasted my time as I had taken off work and kept me in a state of pain and infection.

I have been to the Castle Shannon office several times for consultations, extractions, and…read moreimplants. I would rate them 10 out of 10 each time. The office staff is incredibly knowledgeable, kind, and patient. They return calls quickly and are always able to answer questions clearly. They let you know exactly how much you will owe for a procedure well before the appointment. I'm sorry I don't remember the name of the anesthesiologist. She explained everything and was very reassuring and friendly. Dr. Cillo is excellent and always takes a lot of time to address concerns. He also provides various options for treatment. This is an excellent practice and I highly recommend them.

They are Rude and if you need to cancel an appointment they want to charge $45! Needless to say I…read moreswitched dentist. Would give them zero stars if I could!

3vertime I go to this office I am greeted with kindness. They all take the time to make my son feel…read morecomfortable and explain everything that is happening.

Today 10/11/24 was my first time seeing Dr. Urban. I was weary how he had nothing but 5 star…read morereviews and now I understand why. I came in with a broken tooth, thinking I needed a crown, but he handled the situation, no crown needed and genuinely walked through every step of what he was doing and why. I have high anxiety with dentistry but this office, Zoey in particular the assistant, absolutely everyone in the office was kind, courteous and my anxiety dropped almost immediately, I rarely write reviews, and more rarely about dentists. It is rare to find so many kind, professional people in one office. I will be referring my children and husband next. I am relieved and impressed. Thank you Dr. Urban and staff. Marie Q.

My family has been coming here for years. Everyone in the practice is very friendly. Dr. Urban and…read moreMegan are wonderful. I have seen Liz the last couple of times and she just as wonderful. There are others that I have seen, from time to time and they have been great too. They will take the time to talk about your care and options. My husband and I wouldn't go anywhere else!