Dr. Summer James is by far the best doctor I have ever had. She was the first RE I saw when moving…read moreto San Antonio. She answered every single question I had in full detail...and trust me, I had a lot, some of them where off the wall what if questions and she never once made me feel stupid or as if I was a bother to her. I never felt like a number. I was known by name when I walked in the door! Now let me start on my actual treatments. My very first appointment was a consultation, and she did a ultrasound the same day so we could get the ball rolling. We found out I had a polyp, and she scheduled me for removal. After having my first HSG and suspecting my tunes were blocked and I was crushed, she was still optimistic, she scheduled me for surgery to see if it could be unblocked. It couldn't, and although I still had one tube, she advised that IVF would be best. Stem cycle...first off let me start by saying I was 28 when starting off, Dr James started me off on the normal dosage and while responded, my response wasn't what she wanted it do be, she gradually upped my dosage. I ended up with 28 eggs, 11 of the 28 were frozen at day 5 and 1 on day 6. FET#1 while it ended in a chemical, Dr James did a perfect cycle even while dealing with her own personal crisis, she never let me or any other patients fall by the way side. Fast forward to FET # 4 Dr James thought outside of the book, she never just once said well I don't know but let's just try this. She always took the time out to specialize treatment for me. I was allergic to so many things but she never gave up. I am now 23 weeks pregnant with twins!!! I am eternally grateful to Dr Summer James! I also recommended a friend to go see Dr James after having an unsuccessful cycle with another RE, Dr James was able to do the almost impossible, and my friend delivered a beautiful baby boy in February! I would recommend Dr. James over and over and over again with no hesitation. Even through my failed cycles Dr James was there! She never pressured me into anything, she always explained everything too me, explained her reason for why she was doing it and what the benefits were. I could go on for hours about how great she is. Forever grateful!

We are so thankful to Dr. James. She gives me so much confidence and hope through the whole…read morejourney. and she helps to make our dream come true. Other than her most professional skill, I appreciate the most is her friendly attitude. I always always feel close to her, and every time I see her, it calms me down. I know she gets this. From our first appointment, she has been nothing but patient. There is no stupid question for her. You can ask as many questions as you have and she will answer them one by one in detail with patient. She never rushes you out. We love her, she is my great doctor. and I definitely recommend her to anyone who need the service.

We wish we had come here sooner. Dr. Neal and Dr Retzloff were really amazing and we felt we were…read morein good hands here and not put down or just another number. They were willing to work with us and then offer their recommendation. The office staff were amazing they knew our names once we walked in. The nurses, the lady who drew my blood and even to our ultra sound tech. Were all amazing. Never did we expect to get were we are today. After our transfer in September 25, and the positive test. We are soon to be expecting our baby boy at the end of May. If we decide to have another we definitely will be back and i will always recommend anyone looking to do IVF to this fertility center.

If you actually want to get your test results, go somewhere else…read more It's been over 2 weeks, they weren't sent to the provider or to us. It was "in the mail" a week ago yet we don't have results yet. And our referring provider did not get sent the results either. 2.5 weeks and still waiting....

I had a bad experience. I book an appointment but called sometime to confirm the date Because I…read morenever received an email. They could not find me in their system. Telling me I had the wrong place. Then the month of the appointment they called me to remind me of the appointment then When I tried to cancel it . Their phones were busy and I couldn't leave a message. By the time I was able to contact them it was too late and was forced to pay a $50 fee. I will never use them again.

Staff is amazing and very helpful! They return calls promptly and are very patient during difficult…read moreconversations and when answering any and all questions!

If I could leave no stars, I would. I was running a little late to my appointment as I was coming…read morefrom downtown area after work, I called at my appointment time to explain I was running 10-15 min late and was told to come, I explained how late I would be, then when I arrive they say Dr Knudsen is already in with the next patient. I offered to wait and then they said she would have to leave right after. First off, they could have explained that when I called and saved me the stone oak traffic I was in, and second how was she ever going to see both patients?! Very poor customer service, and this is after being given the run around before this with other issues.

I have no words to fully express how incredible this place is…read more Dr. Ursula Balthazar is truly exceptional, Amy and Dr. Browne are absolute angels. The embryology team cared for our precious embryos with the utmost detail and dedication Cole will forever hold a special place in my heart. Every single person at this clinic makes the process easier, and so far, our results have been excellent. If you're looking for the right place, this is it. I honestly don't understand the negative reviews -- they don't reflect our experience at all Thanks again for all the team

EXTREMELY frustrated and dissatisfied with this office!!!!! Customer service is a 2 out of 10…read more Appointments are always 6-12 weeks out, and hopefully, they do not cancel your appointment the day of (after waiting a month or two). You are waiting in the lobby for about 30 minutes to an hour, then another hour when they take you to the back. Let's not get started when you need urgent care, they basically say "oh sorry, I can't do anything unless you come into the office" ....wow great see ya in 2 months despite me needing URGENT care!!! THE WORST OFFICE EXPERIENCE!!!! So safe to say my 4 daughters and I will be transferring to another doctor!

I see Dr. Osowo. I've been in this city 4 years and it took me this long to find a provider I…read morelike...that listens. I had literally been going back home to Georgia for GYN visits yearly. The year I'm preparing to depart this city, I find an Ophthalmologist, a Dentist & GYN I like (still working on that PCP). Anyway, Dr. Osowo listened. She believes in Body Autonomy, so you're informed & involved in your decisions instead of just being told what you should do. I felt that if I needed something and was unreasonable she would be clear & direct protecting her license and helping you help yourself. Now...I won't say it's a fast in and out. The long waiting period was in the waiting room the 1st time I went but it was also a mid afternoon appointment. My follow up appointment, I scheduled the 1st appointment of the day and I was in and out. If you're looking for a great GYN, look no more.

I have been with Dr mitwally for 2 years now trying to conceive my first child. We have tried…read morenumerous techniques and now we are in the middle of ivf. I absolutely love Dr mitwally and his office. He always takes the time to answer all of mine and my husbands questions. His office manager is awesome! She helps you organize all your appointments and treatments. He even has a phlebotomist in the office so you don't have to go to a second location for labs. Average time spent in his office is 20 to 30 minutes. On the rare occasion of them being extremely busy I've been there at most an hour. He is awesome at trying to keep costs down especially cause most insurances don't cover infertility. I highly recommend him!

If I could give him and his practice 500 stars, I would! They're amazing! Small, family owned…read moreoffice that treats you like family as well. They are always so kind and so helpful. And Dr. Mitwally is so intelligent and funny. He makes the whole infertility process a lot more comfortable and he explains everything to you. He is super thorough and doesn't make you feel like a number. He spends time in the room with you to make sure you understand everything before you leave. And if you get home and have more questions, they encourage you to call or text the office with any questions at all. He works with you payment wise and allows you to make payments on some things if you need. He has assisted numerous women in getting pregnant. You can see a ton of photos of some of the babies he helped create all over his office! Unfortunately my husband and I are moving out of state and only got to go to Dr. Mitwally and his family for a few months but we told him we wish we could take him with us lol!! He has even offered to find me a new specialist in the area that I'm moving to. He is just an awesome person and a wonderful doctor. This office is highly recommended.

The staff at Seven Oaks is amazing, super sweet and welcoming! Since moving to Texas I wanted to…read morefind a good GYNO and I was blessed with the best! They not only treat you well from the beginning but they want the best for your care! I have the best and most caring doctor, Dr. Elizabeth and she has taken care of me from day 1. Everyone on staff has been so upbeat and really explaining every step from the ultrasound tech, to the nurses to the administration and of course my amazing doctor!

This past Monday was my second time at the Seven Oaks Women'z Center for my annual ob/gyn women's…read morehealth checkup. I came here for the first time last year in 2024 and was seen by Alex Fleming NP. She was really courteous and friendly. But I didnt feel like she was very thorough with my exam. When I asked if I could also have a breast ultrasound ordered along with my mammogram (because I mentioned to her that usually both have been ordered for me in the past when I was seen for OB Gyn services back in Los Angeles), she told me at the time that she didn't think a breast ultrasound was necessary and just ordered the mammogram. However, the physician who reviewed the results of my mammogram determined that I still needed a breast ultrasound because my breast tissue was so dense. So I ended up still having to do a breast ultrasound. But it became a bummer because I had to come back to STRIC imaging just for that as a separate appointment (which wasn't easy to make because STRIC appointments get filled up really fast), when I could have potentially scheduled both of them at the same time if they had been ordered altogether. For my subsequent annual OB/Gyn appointment in 2025, I decided to book Dr Nichole Mastro herself and was seen by her earlier this week. It can be really hard to get an appointment with her because she is a very sought-after OB/gyn, which is why I had to make this appointment at least a year in advance. I was willing to do this because I really wanted to be seen by a really good OB/Gyn who was more thorough. In regards to my women's checkup for this year, I was a lot more relieved and happier to be seen by her :D ! She was much more thorough in checking for lumps in my breast tissue, conducting my Pap smear as efficiently and as qualitatively as she could, and also in checking for potential abnormalities for my pelvic exam. She determined that everything was normal at this time and asked if I had any questions. As busy as she was, she really took the time to get to know me, especially since this was my first time meeting her and being seen by her in person. I didn't feel rushed at all. I asked if I could have a breast ultrasound ordered along with my mammogram, and she ordered both and acknowledged that it made sense to also do a breast ultrasound since I had really dense breast tissue, and also because I had a lumpectomy in the past. I went ahead and scheduled my next annual OB/gyn in 2026 with her. But this time, I had to schedule it in Dec 2026 (more than a year out) because she was already completely booked for Nov 2026. I feel like I am in much better hands now :D ! In regards to Dr Mastro's ob/Gyn services, and the courtesy and friendliness of the front desk ladies in regards to the check-in and the checkout processes, their services are 5 stars all the way :D ! However, I took off one star because the wait time was so long since it is an extremely busy clinic, even though I got to my appointment on time.

I have been going to Women's Institute for more than 17 Years and my last visit was beyond…read moredisappointing in May 2025. I received 2 separate bills- 1 from the doctors office and 1 from Labcorp. I was charged an office visit for my annual exam- which is supposed to be NO charge- because the doctor asked me "how are you doing?". Since I was experiencing some changes, they charged me. I agreed to get blood work done, so I'm ok with that bill. But Labcorp charged me ANOTHER BILL because my results came up abnormal from my Pap Smear so a physican (an actual human) had to read my results so they charged me for their inconvenience. Those results and screening are covered by my insurance but if an actual human reads your results your charged and sent a bill.

This is one of the best facilities in the city. They are very thorough and listen to your issues…read moreand concerns.

Thank you guys been coming to Institute for Women since I was 19, I am now 28. Paula is an…read moreoutstanding OBYGN. Delivered both my boys and I trust her with my body/ healthy care needs or concerns. I definitely recommend. Also refreshments provided if your starting your days early like myself.

Beautiful office and amazing doctors! I always leave super…read morepleased knowing I'm in the right hands. I highly recommend this office to everyone.

Trash hospital everything was good until labs my girl has really bad social anxiety and asked if I…read morewas able to go in the back the doctor himself said it was ok then when it came down to it the nurse doing the blood work told me I couldn't be in there never going again don't recommend at all 0/10!

Match 20, 2026-Providers in office are great. Unfortunately, communication outside of appointments…read moreis very poor. It's been almost a week that my pharmacy sent a refill request for a prescription that should have been handled at my December visit. I've left two voicemails, waited on hold, and sent 2 messages via website. When you call, an AI messaging service handles calls, making it even harder to reach a real person. Great care in person, but the office is very difficult to reach and follow-through is lacking. UPDATE March 20, 2026 2:39pm, if you need birth control and can't get in touch with the office download Planned Parenthood Direct App or go online and get what you need easily. I'm frustrated of going back and forth with the office. I downloaded the app, no prescription needed, just a $30 fee. I did this at 11:15am, it is now 2:39pm and I just received a text my birth control is ready for pickup at my pharmacy. $30 is worth my peace of mind and time, they sent in a years prescription worth too.