I am disappointed in this office after a great first time experience. I had a full 12 month renters…read morecoverage that went without a hitch; no issues or complaints. So I was confident in purchasing another renters policy with Didi's office and State Farm. But apparently due to a work force shortage and error they had made. It was necessary to cancel my policy because it was written/filed incorrectly. Which I wasn't notified about but instead received two vague refund checks in the mail. And then afterwards I received a short letter dated after the checks that stated they had terminated my policy. During this whole time I had called national State Farm to figure out what happened and they couldn't tell me and after calling Didi's office they couldn't tell me either not until after some investigation. They only provided me a chance to purchase a new policy after I had communicated I wanted to file an official complaint with Didi and would follow through an official complaint report to the Florida Division of Consumer Services. Not until then did Didi herself start communicating with me before the complaint it was mostly phone tag with her office and a staffer named Vanessa. I admit, I appreciate the apologies I received and their willingness to communicate with me. This was not enough to trust them to protect me as a policyholder again after this.

I highly recommend Didi Burton State Farm Insurance. I have used them a few times now and have…read morealways had a wonderful experience. My agent, Vanessa, is so helpful and patient and has always gotten me the best deal. I have saved a lot of money switching to them and bundling my insurances.

We are in the process of moving from CA to FL and needed assistance to setup our new policies…read more Janine and Cindy were absolutely amazing! Very friendly and professional. We were in a time crunch to get everything done in order to sign our lease and receive the keys. Cindy worked with us during our flight over to ensure that everything was complete and setup in time prior to us landing to the point of staying an hour past her shift. If you are looking to be well taken care of, I can't recommend a better office. Hands down, one of the best State Farm offices I have dealt with.

I worked with Rose at this office she was so professional helped me with all my home and car…read moreinsurance needs answered all my questions and got me a much better quote than what I was paying for insurance now definitely recommend using this agency and Rose

Just wanted to thank Mandy Morales of Great Florida Insurance. I have been with her and the company…read morefor years .She has always handled my Homeowners insurance with the utmost courtesy and professionalism and returns all my calls every time. She has always been very proactive in looking for ways to save me money on my Home and car insurance and just recently did, which as we all know now that's almost impossible. I highly recommend her and Great Florida for all your insurance needs. .. Thank Mandy.

I am going to be a new Delray Beach Florida resident. This…read moreagency and particularly Cece was and is extremely professional. I am in good hands and purchased Homeowners Insurance with the agency. Excellent choice!!

Good personalized service. Ken/Stephanie and staff care and work hard for their clients.read more

State Farm Ken Magaro…read more I love them! They have helped me with my car and life insurance. I was also able to build up excellent credit with my State Farm credit card. Enough to sign a car lease on my own! Great office personnel ! Don't know where I would be without them :)

They suck! I bought…read moretwo auto policies. One had roadside assistance. As luck would have it we required the car to be towed for 3 miles for repair and then 10 days later the battery died and it needed to be jumped so I could drive it to get a new battery. Because this happened within 30 days of the policy being written, THEY CANCELLED THE POLICIES!. They have a different definition of what roadside service is for.

Because of my experience with progressive, I will leave feedback on every source that I can about…read morethis company. They are absolutely disgusting and disrespectful. They are so unprofessional and it shows in their "customer service". They take no responsibility, and whoever overseas the company is a complete failure.

So I didn't get the opportunity to work with Kyle... but he took the time to explain my options,…read moredifferent situations, some solutions and pointed me in the right direction. THIS is what I would be looking for in an insurance advisor. Unfortunately Kyle wasn't able to help me with my special situation, but I truly felt like he took the time to educate me on some options and that was awesome. Wish there were more folks in business like him today! Thanks Kyle

This Allstate office might as well be full of crooks. They did not inform me of a substantial rate…read moreincrease. They will let your policy go into cancelation before contacting you. I will highly suggest going to another company for insurance. They will jerk your rate through the roof and not inform you. DO NOT COME TO THIS AGENCY. Very crooked people. They should call themselves clowns. Then when I contacted them about this uniformed rate increase they said too bad. I spoke to Payson id# 1106298 And from the Kyle Bradshaw office they refused to notify me of my rate increase until u went to make my payment they told me it was increased by $67.00. STAY AWAY FROM THIS PLACE

They're great. Always tell me when I'm late with insurance payments. I would forget if it weren't…read morefor them.

I had good initial experience with this agency till my agent was switched over to Daniela with the…read morewaiting and repetitive non-responsiveness. You can get better service elsewhere with less frustration.