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    Assisted Living Locators

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

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    2 years ago

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    Ask the Community - Assisted Living Locators

    SYNERGY HomeCare

    SYNERGY HomeCare

    3.5
    (8 reviews)

    Matt at Synergy helped me in a crisis today! I am delighted to say he found me the help that I…read moredesperately needed in less than 30 minutes with care starting as soon as 3pm today! I will be recommending this company from now on! THANK YOU MATT!

    I regret hiring SYNERGY Homecare for my personal care needs. I only used them for two days and had…read morea very bad experience with the same caregiver. I felt that she was dishonest and unprofessional. Here are some of the reasons why I was dissatisfied with her service: - She asked me for money for gas and food, which I gave her out of kindness, but she did not offer to pay me back. - She took some of my cleaning supplies and kept commenting on a storage container that I had bought recently, without offering to pay me for them. - I left my wallet on the dining room table after I had taken some cash out of it, which I later discovered some money was missing. I reported this to Mr. Matthew Enderle, the owner of SYNERGY Homecare, but he referred me to his insurance company and also said that he would support me in court. - She came back to my apartment unexpectedly after I had reported her, and banged on my door, claiming she had forgotten something. This made me feel unsafe and harassed. I called the police, but they did not find her. I decided to press charges against her, but later dropped them because I did not want to deal with the hassle. She also failed to show up for a meeting with the police officer who took my report. I would not recommend SYNERGY Homecare to anyone who values their safety, privacy, and belongings. I think they should screen their caregivers more carefully and hold them accountable for their actions. I give them 1 star, because I have to. Instead, it should be zero stars. She never showed up to meet with the police officer who took my report. She also never returned the things she took from me or paid me back for them. She took advantage of my kindness and generosity. She asked me for gas money and food money, and I gave them to her. She also asked me for some cleaning supplies and kept on commenting on a storage container that I had bought recently, and I gave them to her too, thinking she would pay me later for the cleaning supplies. But she never did. I feel cheated and violated by this caregiver and by SYNERGY Homecare. They did not provide me with quality service or care. They did not respect me or my property. They did not handle the situation properly or professionally. This is my honest opinion based on my personal experience with them.

    Assisted Living Locators - eldercareplanning - Updated July 2026

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