Barbara & Wayne are an incredible team to work with. Both are very friendly, accommodating and…read morethey did a fantastic job of hiring the most caring, effective and flexible staff to help take care our 92 year old father. While our father was initially resistant to have outside people come in, the staff at Senior Helpers was very reassuring and understanding... and the costs are reasonable. We highly recommend Barbara & Wayne's Senior Helpers team in Mechanicsville for anywhere near Richmond.

Senior Helpers is outstanding and in fact worthy of 10 stars. They not only had a positive impact…read moreon my mother-in-law's life, they were lifesavers for us. We work full time so the weeks were very long and lonely for my mother-in-law. I found Senior Helpers after checking out many places and when I met Barbara I knew this was a great decision. Carrie was her companion caregiver and a perfect match. She is sweet, honest, dependable and patient. My mother in law looked forward to Carrie coming to her home each week. Carrie had a profound effect on my mother in laws happiness and week being. Needless to say, she also had a positive effect on our lives in that we knew my mother-in-law was in great hands. I would highly recommend them. When I get old, I hope they are still around because I would trust them. Thank you Barbara!!

My sister needed help to find an assisted living community on short notice recently when she was…read moregetting discharged from an acute care facility. My niece and I came from out of town to help her and were unfamiliar with where to look. Bill Thompson was recommended by my sister's primary care physician to assist us. From our first phone call we knew we were in good hands. Bill took his time and listened to our concerns and needs. He set up appointments at multiple facilities and accompanied us to each one, providing insights and information. Bill was patient and kind. We will always appreciate everything Bill did to help us with this important and complex process.

Care Advantage... the words are hard to find!!! So caring, loving, understanding, helpful and just…read moreall around AWESOME!!! I started with them in Jan. 2026 when I started taking care of my dad with Dementia. They have been there EVERYTIME I needed help. They also recommended ACG Hospice for dad, who has been almost :) as wonderful as Car Advantage!! Please give them a call, I promise you will not regret it!! Sharon McQuerry

We used Care Advantage for my sister-in-law for about a week while we were making arrangements for…read moreassisted living. The last night we had a no-show. Fortunately nothing bad happened. A friend of hers acting as her financial POA thought he had paid the bill shortly thereafter. However, five months later he was contacted by a collection agency. At that point, the family portal showed the bill as paid-in-full. Maybe it was updated when the bill was sold to the collection agency? Apparently the payment (ACH transfer) had not gone through for some reason, but the only attempt that Care Advantage made to alert us to the problem before sending it to collections was a single phone call to my wife (who for better or worse does not take calls from unknown numbers). All in all, pretty much a sh#t-show.

All the below statements from their website are untrue! The owners placed an incompetent…read more19-year-old to care for two 80+ year old dementia clients. She could not even boil spaghetti noodles, put 12 coffee filters in the basket to make coffee, placed open bottles of juice in the pantry instead of the refrigerator twice, left a large glob of egg yolk in the mayonnaise jar and misplaced dirty clothing behind the dryer! These issues continued the entire 2 1/2 months she was employed by this couple. Thankfully I was there to advocate on their behalf!!! This company portrays themselves to be something they definitely ARE NOT!!! Benefits of Covenant Home Care We are an independent, Christian-based, local company with a great reputation. The owners are personally involved with all aspects of care provided. As a client, you have 24/7 access that ensures you can reach us at all times. THE TRUTH - owners did not contact clients until they sent a letter cancelling their services because they knew they could NOT provide a more competent replacement after having 2 different caregivers from them!!!! This is what gives Christian's a bad rap!!!!!!! Dependable Care Our PCAs and Caregivers are well trained, dependable employees. Your care also includes trained backup personnel that reduce the impact of employee vacations or other interruptions to your scheduled care. THE TRUTH - we had 2 different caregivers and neither were well-trained!!!! Both were incompetent and we only required minimum, basic services!!! Consistent Care We are known for our ability to provide well-trained, dependable, and consistent caregivers. THE TRUTH - we had 2 different caregivers and neither were well-trained!!!! Both were incompetent and we only required minimum, basic services!!! Cognitive Care We have qualified PCAs who are experienced in caring for adults with cognitive disabilities. If your loved one is experiencing dementia, Alzheimers, or Parkinsons you can trust us to deliver appropriate care. THE TRUTH - incompetent 19-year-old did not recognize symptoms of TIA and client was rushed to the ER on 3 different occasions during her care!!!!!

From the owner: Covenant Home Care is an In-Home Adult Care company. We started out as The Seniors Companion in…read more2005 and changed our name to Covenant Home Care in 2015 to better reflect our Christian values. As an independent elderly care company, we have serve the Greater Richmond area. Our personalized and affordable services are available 7 days a week and can range from a few hours a week to 24 hour and live-in care. We employ highly qualified and trained caregivers who are ready to help you and your loved ones with a variety of daily activities: Meal planning and preparation, Incidental transportation, Running errands, Light housekeeping, Medication reminders, Personal Care (bathing, incontinence, and more) & Caring companionship.

This facility took excellent care of my mom. They welcomed her with signage and treated her with…read moredignity and respect. The lobby is clean and spacious, beautifully appointed. There's a movie room for the residents with puzzles and games as well. The common room held craft programs, musical guests and other activities. My mom's suite had two rooms and a bath, with plenty of closet space. It was comforting to her to be able to furnish her space with her own furnishings and pictures. The staff was extremely accommodating and warm. The nurses were gentle and empathetic. It always difficult when your loved ones decline and eventually pass, but the people here made the transition easier to endure and process. Their dedication and care gave us peace of mind.

well we had to move my dear friend from a nightmare of a place called SUNRISE to Chestnut Grove…read more From the very beginning they were very compassionate about her fears and concerns of being in a strange place. She had dementia and they made sure all het needs were met. She loved the food and the caretakers as well. I could call at an time and they would check on her for me. The entire staff wad wonderful to us. I felt safe for her to be there!! I am so glad we moved her there!!

4/16/24 I'm updating my previous review with a few corrections. The new Administrator has done a…read morelot of improvements since her short time here. As far as the residents they are relatively nice and luckily one bad apple won't ruin the whole bunch. Some great personalities some not so great, but on the bright side there's more plus personalities than negatives.. Since here it's independent living it makes life easier as no commitments or demands on what you want to or not want to do. You're your own person. I'm upscaling my 0 star survey (review) previously which I didn't actually score now to a 4 review. My reason I can't give a 5 is basically that even though we have a new chef who is a breath of fresh air the food is still not served hot basically served very warm which defeats the standards of the food. He has incorporated more items into the menu which is much appreciated, but not having the temperature (cooks) hot changes the quality of the food which makes it extremely disappointing. I must apologize for my previous survey again. because my serious depression state of mind at that time which my daughter had noticed insisted on filling out the survey from my talks with her on my stress and depression caused by an interaction with another resident. I will say the new Administrator is way over the top with her vision of what needs fixing with the residents, staff and employees. I personally think she is doing a great job cleaning up and clearing out the previous administrators dysfunctional behavior. That's all folks I'm done. Thx's for reading !!

Very very very POOR employment. I worked here for over a year. We were bought out 3 times in this…read moretime. The supervisor Tom has worked there 8 years when I first started in 2017 , he ended up quitting because upper management AKA MIKE & ASHLEY Duggar(WHOSE IN THE FRONT OFFICE). We then got another supervisor whom was bestfriends with ASHLEY DUGGAR and may I add I'm pregnant at this time and he constantly gave me a hard time EVERY SINGLE DAY for months. He also had the upper management on his side at hassling me daily also whom would be ASHLEY. He ended up quitting and then we got yet again another SUPERVISOR DEAN. I ended up getting fired being 7 months pregnant for a clocking in/out issue. After a very very rough week (I had to clean double the apartments this week I got fired being pregnant) this would be a total of 50 apartments in a 7 day work week!! Yes so I did forget to clock in or out. I got accused of not being at work a day that I definitely was and instead of checking with clients they assumed I wasn't there. I got fired basically because I was not liked and I was a liability for being pregnant. I was also accused of lying and was attacked and retaliated against for speaking up on a few incidents involving the SUPERVISOR that was bestfriends with ASHLEY. that is why I was targeted to get fired. The residents are way to good for this shitty company who has taken over their home. They have upped their rent 2 times in less then a year and overcharges them for everything. This is not an ideal place to work. We also was only down to 2 housekeepers of a 115 room complex. That is a lot of work for one pregnant housekeeper and another worker. Yall suckkkkkkkkk

The quality of the Home Care staff that came out to take care of my parents was much better than…read moreother agencies my family had used. They were friendly and put my Mom with Dementia at ease. After my Father passed away, the main office worked with me on making last minute adjustments and was patient with me as I was transitioning a number of things. I would definitely recommend their services.

From the owner: At Home Care Assistance we pride ourselves on providing the highest quality in home assisted living…read morefor seniors in the state of Virginia. Our live in program is an excellent alternative to expensive assisted living or nursing facility care. We provide care on both an hourly and a 24 hour a day live in basis. We also specialize in home bed bound care for hospice patients or seniors with serious mobility issues. Call us today a free in home assessment of your loved ones needs.

They provided outstanding personal service for both me and my wife, who died of cancer in home…read morehospice. You can arrange for them to provide any imaginable service, other than medical care. From changing linens and clothing to giving baths and even shopping and cooking, if needed. Every one was personable, professional, and reliable.

From the owner: True Companionship Llc. Homemaker services are provided by trained home care workers who, cook,…read moreclean, and assist with shopping, meal planning, transportation, and laundry services, For clients to remain in a clean, safe, familiar environment for as long as possible.