I had an emergency overnight and called first thing in the morning. Nick was able to get to my…read morehouse after rearranging his schedule. The main cable going into the house was decades old, rotted, and insulation gone. He swapped it out quickly and didn't leave until everything was back online and working.

I hired NME Surveillance to install an alarm system in my house. Not only am I very happy with the…read moreservice, but the actual owner of the company was the one I dealt with during the entire process, from the initial phone call to the installation. It was super simple. And affordable!!

I called them for help with a service issue and the woman I spoke with was interrupting me, I…read morecouldnt even get out a full sentence before she "mhm" 'd me in a very condescending way. Very poor customer service. She seemed very angry that I called for some reason. Probably going to have to switch companies because I don't want to feel like a burden just trying to maintain my home security system.

Had a very expensive camera system installed that never worked properly! Called and told them…read moreseveral times. Finally had them come take their junk out and installed ring cameras that work perfectly!!!! Beware- you have been warned. The customer service sucks and they did nothing for us on this crappy camera system!!!!

Was out of town and could not set my alarm remotely because of a troubleshoot in the system. I…read morecalled after hours and Tom got over there to address the issue and alarm my home. This was not considered an emergency but was still taken care of after hours. They were extremely professional with the initial install and kept things clean. Definitely recommend.

This company is not a reputable company. They are way overpriced...then when we cancel they…read morecharged a service call which they automatically deducted from my refund.

Not good service. Switched to competitor. Just generally rude and not able to explain their charges…read moreand equipment. Seem disinterested so I moved on.

I azgree with all of the negative reviews. After recieving a extordinarly high invoice I sent a…read moreletter in regards to the CCA invoice after numerous unanswered phone calls. It has now been over five months with no response to my letter and numerous additional phone calls. I would not recommend them to anyone looking for a reliable alarm company.

We have had ESS for many years and they have been an adequate company for us. Today we had an…read moreerror and called for 3 hours without a response. The answering service said all they could do was forward the message. Frustrated, my wife drove to the office and the manager (Carolee) wouldn't let her in! She said they don't take customer visits. All of this took place through a locked screen door.

Higgins Security a family owned business, professional, on time, always answers and gets back to…read moreyou. Did a fantastic job on our alarm system and security cameras. Explained everything about how it works. Couldn't ask for a better job. They are the best. Thank you for a great job and great service.

Shop local! A positive experience with Higgan's Security from start to finish. I was assured…read morefrom day one that the job isn't complete until I was comfortable with how the system worked. The Office called after visits to be sure each technical appointments by qualified, professional and friendly staff went well. I found Higgan's Security to provide excellent service. Their appointments were as scheduled. There was no waiting around for them to arrive. I was pleased and recommend them.

After going through three electricians at Gem Plumbing & Heating, we finally got our money back and…read moredecided to hire someone who knew how to install a Nest thermostat and didn't read the instruction manual. The guy who came was Phil Platt (reading from his biz card here) and he was awesome. He was able to tell us more in twenty minutes than the Gem guys could in three hours. Even though our system wasn't technically compatible, Phil took the time research how others with our apparently rare system had installed their Nests and came up with solutions that didn't involve replacing our entire system. He was very knowledgable about everything, friendly and professional. I'd definitely use them again when we need them.

From the owner: We invite you to call us with any questions you may have or to arrange a no-cost or obligation…read moremeeting at your home or business.

We recently decided to have a security system installed in our 1890s Village Colonial. After being…read morethoroughly horrified by the reviews I read of ADT, I was advised by our attorney to contact ProTech. Tom, the owner, personally met with me twice. He's a very grandfatherly man who brought my children lollipops, and really took the time to find the best and most affordable security option for our needs. His two installers did a magnificent job, even meeting my husbands approval(!).

The team here is flexible, patient, thoughtful, hardworking, knowledgeable, and gentleman-ly. Our…read moreFrame TV install turned out perfect

Kevin was very communicative and gave a fair price to mount this tv that I had a hard time looking…read morefor studs. He was clean, respected house floors, and talked through the process of mounting the tv. He also shows you were you should have the tv for line of sight.