I had an emergency overnight and called first thing in the morning. Nick was able to get to my…read morehouse after rearranging his schedule. The main cable going into the house was decades old, rotted, and insulation gone. He swapped it out quickly and didn't leave until everything was back online and working.

I hired NME Surveillance to install an alarm system in my house. Not only am I very happy with the…read moreservice, but the actual owner of the company was the one I dealt with during the entire process, from the initial phone call to the installation. It was super simple. And affordable!!

Did a good job, look forward to using again. They did my surround sound for us in living room and…read moreexterior with Sonos

We hired them to install a nest security system as well as a ring system in our house. They helped…read moreus with that in addition to moving our wireless routers for better service throughout the house inside and out. Reasonably priced. Efficient and friendly. We would hire them again.

I am the network administrator for a mutual customer. Our mutual customer purchased a camera…read moresystem from them, and they refused to fix an access problem with their system and instead wanted to blame everyone else for problems with their setup. When this system was first setup, the administrative password was requested in case of problems, but refused with a bogus excuse about a warranty (that does not exist). Fast forward to today, our mutual customer can not access cams outside network, called them, and instead of looking into the problem they said call me. After going between phone calls multiple times and wasting hours of both mine and my customers, telling them exactly what the problem was (dynamic DNS), but instead they give me grief and say there is nothing wrong with their system. After finally getting them to give the admin password, I was finally able to login and confirm my diagnosis and fix the problem in 5 minutes I have been a computer technician for over 15 years, installed and worked with numerous camera systems, currently a CTO at my primary job, and I have never had to deal with a company as horrible as this. It was a simple solution and I have no idea why they choose to put my customer through so much grief with such a simple problem/solution. And after finally giving the admin password, they told my customer never call them again and it was my problem now; real professional I would recommend people steer clear of Fairhaven Alarm Systems, either they are incompetent or too arrogant to fix problems with their installations, but bottom line just would never trust this company with anything, never mind security. And adding insult to injury about lying that if they give the owner the password it would void the warranty was just the icing on the cake. I even tried to call them back to tell them what they missed, but they "did not like my tone" (more like they did not like to be told they were wrong) and said they would call me back, which they never did

From the owner: Fairhaven Alarm Systems is engaged in the sales, installation and service of burglar alarms, fire…read morealarms and video surveillance systems. We have been in business since 1976 with thousands of satisfied customers both residential & commercial. We provide security for pharmacy chains, government accounts, police officers, attorneys, Judges and much more. We offer 24hours a day/365 days a year U.L listed Central Station Monitoring

Abe was great at our install. He was polite and very organized. Also very clean, he even vacuumed…read moreour rugs in his working area. We never had better service then All Eyes On You LLC. He out beat 5 estimates that we had by $1000 or better. We love our new camera system and the security. should have done this years ago....

Mam with all due respect we work 7 days a week and late hours. To get this company off of its feet…read more You've already accused me of just asking you to get a pen and paper to write some information down which was not my intention at all it was so you could write down what was needed and made sure that nothing was to be missed not your education nor your memory skill. I do not even have your last name or the address yet to put in the estimate. I usually do not take that info until the day of the install. As a small company we leave you with a receipt with all of the info on it. You requested it earlier which I tried to get it done but have been working late hours everyday. If you want you can have someone else do it for you. It seems that you have had certain issues in the past ( you make me feel uncomfortable) we have not even started the work at all and you are already talking down to me. For $150 for the install it is not worth the headache never mind the hour drive. We are also on the Mass.gov website as a legit company Thank you. Review for yourself. I asked for the agreement and proof of insurance. Which you said you'd provide. And then you reinforced it in your last text that you would provide it. There was no talking down to anyone. I believed in your work and as a business person I know what I need to protect myself, my family and my property. An agreement, proof of insurance coverage and skepticism when shopping for vendors online is why everyone needs to proceed with caution when giving away their home address. Clearly your company is not insured. I was willing to pay more than $150. and I will. I already accepted a quote for $250. , before your call, but wanted to provide you the opportunity. That was your price, I didn't set the price, I accepted the price. Keep it real Telling me to get a pencil to write down a 10' cord was insulting. But OK! Professionals show up with an estimate sheet and write it down and hand it to you, yet I was still willing to accept your work. As a member of my county minority business and entrepreneurs business enterprise I believe in supporting new businesses and specifically minority businesses. I was willing to pay more but you didn't ask for more. Seems you want to blame others for your performance. Good luck Chuck! I have 2 other quotes. It's no problem to move on. Business 101, get insured before you ask for a consumer to trust you. Then we know you're serious. If you don't like how a potential customer vets you, then don't go into business. No reply required. You are blocked and I will rate you on Yelp.

Higgins Security a family owned business, professional, on time, always answers and gets back to…read moreyou. Did a fantastic job on our alarm system and security cameras. Explained everything about how it works. Couldn't ask for a better job. They are the best. Thank you for a great job and great service.

Shop local! A positive experience with Higgan's Security from start to finish. I was assured…read morefrom day one that the job isn't complete until I was comfortable with how the system worked. The Office called after visits to be sure each technical appointments by qualified, professional and friendly staff went well. I found Higgan's Security to provide excellent service. Their appointments were as scheduled. There was no waiting around for them to arrive. I was pleased and recommend them.

My husband and I did a TON of research before investing in an alarm system. We looked at two…read morenational companies, two regional companies and two local companies. We had spreadsheets and lists and more questions than necessary. After a couple of weeks of digging, there was a clear choice for us. NoBul Security had everything we wanted from an excellent product, fantastic support and very fair pricing. They made security suggestions for our home, helped us make a plan for our kids in the event of a robbery, talked through fire safety, taught us and our kids how to use the alarm system. We live in a nice neighborhood without a lot of threat, but i have to say this system really gives me an added level of confidence in our safely. I also trust that if we have an issue or a question it will be addressed immediately.

From the owner: Installing, monitoring and maintaining the finest quality home security and home-automation systems…read more- with a commitment to top-of-the-line service at an unbeatable value - is our promise to you at NoBul Security. We've been providing round-the-clock security and monitoring services to homeowners like you, right here in Massachusetts and all around the New England area, for more than 15 years. Because of this, we know it's our exemplary customer service that will keep you as a long-term client, so we don't require any monitoring contracts or long-term commitments. There are also no up-front costs, no trip charges, no service-call charges and no activation fees. Simply call us to schedule a complimentary home-security evaluation. We'll coordinate with you to ensure we design a comprehensive security plan tailored to your family's needs. Our packages start at just $0 down and include competitive monitoring rates. You'll also receive, as our gift, $500 in insurance deductible protection and a limited lifetime warranty on all equipment and labor. Call us today for your complimentary, in-home assessment.

We've had a home alarm, smoke alarm, and low temp monitors from these folks for over a decade. They…read moreare a small operation that focuses on service. They know us personally, are nice and conscientious when they come out to the house, and are mindful of what we want for a system, not just what would be simplest for them or would cost the most money. Every time I interact with Bonnie or Kevin (or anyone else from their office), I appreciate that they are a small, local business where good customer service and support is a given.

Very pleased and would hire again. Roberto was extremely responsive, got me onto his schedule…read morequickly, and Ramiro was extremely professional and knowledgeable. Wonderful experience!

They installed my TV on the wall with the necessary outlet and bracket . They did an excellent…read morejob. I would definitely recommend.

I called them for help with a service issue and the woman I spoke with was interrupting me, I…read morecouldnt even get out a full sentence before she "mhm" 'd me in a very condescending way. Very poor customer service. She seemed very angry that I called for some reason. Probably going to have to switch companies because I don't want to feel like a burden just trying to maintain my home security system.

Had a very expensive camera system installed that never worked properly! Called and told them…read moreseveral times. Finally had them come take their junk out and installed ring cameras that work perfectly!!!! Beware- you have been warned. The customer service sucks and they did nothing for us on this crappy camera system!!!!