I moved here a couple years ago, and I always forget to submit a review. This branch is GREAT! The…read morestaff here is warm, attentive, and skilled. The interior is spotlessly clean, the drive through is convenient, and the location is ideal. What really sets this branch apart is the staff--they make every visit a five-star experience. I cannot say enough good things about them! They are just so incredibly helpful.

Opened up an account here today... family members also have an account here ... very nice little…read morebank in the town of Menomonee Falls... very fast and friendly service... everyone in this establishment is very friendly and professional... highly recommend doing business I this establishment

Omar and his team have been nothing but professional and courteous to my wife and I and our growing…read morefamily. From the additions of family accounts through marriage to a new savings for our granddaughter. Several business adventures and multiple banking needs have been fulfilled by May, Garrett and Barb. They kindly know us by name and we feel comfortable with their confidentiality each time we visit.

Not sure what exactly their expectations are at this branch regarding customer service. I called to…read moreschedule an appointment with the Bank Manager. I was hung up on by Reza Griggs with no explanation as to why. When I talked with the Bank Manager, she had no remorse to help me understand why they were not able to help me with this situation. The customer service at US Bank has failed. I've been in the service industry for 15 years and I would never treat someone the way these folks have.

I live in Cedarburg and drive down especially to use this bank. I have always had the kindest and…read moremost professional tellers. I recently had an issue where my car was totaled and I had to wait a bit for my insurance check. While waiting for a check, I found a car that I was anxious to buy but had to wait until my check cleared at Chase. After 48 hours, my check was still not cleared. I called Chase and they were so helpful in getting me connected with corporate, they gave me the number and extension to resolve my issue. On more than one occasion I have been in contact with... Eric? Derick? Mark? Sorry, I will edit with his name after my next visit! At any rate, he is wonderful. Very talkative and engaging while he processes my deposits and payments. I appreciate his positive demeanor when doing something tedious like going to the bank.

Fees my checking savings and business accounts. After shutting all those down. Fees on credit card…read morecame shut it down. Last time I was in the bank there was literally no one working there just to tellers in a long line obvious cutbacks for profit like the fees weren't enough I recommend staying away from this bank.

Gramoll & Associates are great to work with. Recently needed a copy of my insurance and didn't have…read moremy login information handy, so I called and Yelena emailed me the information within minutes.

After years of not having to file any insurance claims I've now had to file two since switching to…read morethe Gramoll agency a year ago. The most recent one, due to some property damage caused by a neighbor's fire, was handled extremely smoothly. Everyone at American Family was friendly, professional, and easy to work with and resolved the claim painlessly. I'm very happy I switched back to them last year.

Patty/ Pat at H&R Block in Grafton is phenomenal, she is unlike your normal H&R Block agent, she…read morewill offer you friendly advice and not nickel and dime you but really try and help you get the best return at the lowest cost. I had a bad experience in 2011 with H&R Block at a different location that has since closed.Wearily, I returned to this H&R Block and Patty knocked my socks off with her kind attitude and commitment to getting my return done even though the deadline is 6 days away.

I brought my sister in for a installment loan today and Penny was amazing she was so helpful and…read moremade the process so easy for her ,explained everything and was very professional and her expertise was so high above standards she even helped her with her phone up loading documents as my sister is not to tech savey . We really appreciate Pennys help and would recommend her and this Check N Go to anyone in the future . She definitely goes above and beyond for her customers .

Jason (and his wife) had given us great service when we set up our policy years ago. We actually…read morerecommended him to others back then. Over the last couple years, it's only been him who has answered the phone and he has been extremely rude every time we've spoken. He gets extremely defensive over every question and talks to you in an insulting manner. This last time, Jason was rude, raised his voice and hung up on me before he could even listen to the issue at hand. I called him back and he hung up again. Extremely unprofessional. We just called Farmers and they confirmed that he made a mistake with entering the cancellation dates and are working to fix the issue. I recommend you try other agents. We just removed him, too.

We have over 20 different commercial and personal policies with Jason. He goes above and beyond for…read moreus at every step! We are constantly adding vehicles to our policies and his response time is unbelievable. We have been working with Jason for years and have only had great service and experiences with him. Anytime we have a question or issue he responds immediately and helps us figure it out. We have recommended him to many family members and friends who have also started working with him.