Employees at US Bank in Grafton are disrespectful, talk down to, and are rude to customers…read more They act like they're doing the customer a favor by putting the customers money in the US Bank. Somebody needs to fill these employees in that customers and THEIR money is what keeps the bank going. There are a LOT of good banks out there that would love to work with you and your money while treating you well.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

Jeff's a no nonsense get it done guy. Fantastic service, super responsive. In a time of heavy…read morerefinancing while others don't even return calls, Jeff had our application complete, approved, and loan closed in just a few weeks. Outstanding!

From the owner: Patriot Mortgage Lending provides Veterans Mortgages, Residential Mortgages, Home Loans, FHA…read moreMortgages, VA Mortgages, USDA Mortgages, No Money Down Loans, First Time Home Buyer, Jumbo Mortgage Loans, Rural Housing Loans services in the area

I have been with AssociatedBank for over 30 years (even when they were BankMutual. The two branches…read moreI used to go to back then are gone, so I always go to the Grafton branch. The staff here are absolutely wonderful. Believe it, I love coming here. Everyone that works here will go out of their way to help me, and they are FUN. Today it was Shelby. She was fantastic helping me with a CD. Why go to anywhere else when you already have the best? You will not be dissapointed. Go!

From the owner: Associated Bank offers a full range of banking services & financial products and services --…read moreChecking accounts, Savings accounts, Certificates of Deposits, Home Loans, CDs and more. Member FDIC. Equal Housing Lender

I note the reviews posted here are quite dated. I've used the Grafton office since 2020 and have…read moreno complaints. There services are somewhat more limited as a credit union but they have done everything I've needed and I have found their staff, both tellers and others, to be knowledgeable, professional, and cordial.

I came here to fix some fees. I went up to the wheelchair access door only to find it locked…read more I errantly thought the whole lobby was closed so I used the drive through. The clerk told me the lobby is open until 5 (it was just after 4). Turns out, it is open. Just the handicapped door is locked. I was charged for transferring money from savings to checking too many times. They only removed one out of 3 $30 fees. I guess it is my fault for not knowing their hidden fee schedule. Time to find a new credit union.