Spent at least 20 hours with my exhaust fan issue with AHS and this company. Initially was told the fan was no longer made and I am responsible to cut through the ceiling and provide access, even without knowing what type of replacement was going to be ordered. a few days later, AHS claim was marked "Service complete" and "Invoiced". at this point, nothing was done. After calling AHS dozens of times and AHS approved to order a replacement, this company is no longer available for the job. I then did some search and found out the manufacturer is still making the type of fan I currently have. The owner was very rude and angry when I called him, claiming they will not do anything until I cut the roof open and provide access. I suspect it is a scam AHS collaborating with their contractor by charging the service fee and eventually do nothing to the homeowner. I cancelled AHS contract immediately after spending so much time and got nowhere. read more

I like most others here got assigned these guys through AHS. I told the representative how horrible the reviews were but I still got them. I had an appt for 7am-730am. My fault I should've known i wouldn't have woken up that early and to let them come later. They would only be here for a few minutes anyway. But these guys told AHS that I missed the appt and then closed out the request. I then tried to open it again and they canceled it because they have a "policy" that they won't reschedule missed appts. Basically taking AHS money for doing nothing. read more

AHS - The common problem. The ratings and complaints I see are all due to the warranty company. My dealings directly with Nick and his company were fine. Tech got here, wasted no time and got job done quickly and thoroughly. I've had AHS for about 8 years. When they are on they're great. They Penny pinch their repair companies. They try to force them to do repairs and not replace. You must read your contract to see what's excluded because they always get you on the exclusions. I too had thought it was the company who showed up, fault in every situation. It is NOT. I've had to FIGHT AHS for my promised services and/or replacements.. I do eventually get a satisfactory outcome from them. These contractors for these home warranty company's are paid less than the normal going rate and get abused by customers who feel they are giving them the short end of stick. Many don't stay for long. (We are small business owners. We were on preferred auto repair list. It was the biggest hassle and we reaped no benefit and only headaches, so I know how this works, and we got off that list.) My only complaint, and this too probably lies with AHS, my power was out from Thursday to Monday on 1/2 side of my house. No AC and electric which caused a big power surge on my other AC and other 1/2 my house. I'm here to give credit where it's due and put the blame were it lies. In our case. Give them a chance. read more

They were hired by my home warranty company. They didn't even take time to diagnose the flickering lights all over. They just put the issue onto our utility company. They didn't look at all we asked them too. They left without even following up or saying bye. they also left before getting the information from us that THEY asked us for. There are still problems and they didn't even look at them after I reminded them when they were at the house. They were there for under 30 minutes, replaced one 10$ fan motor and just split. read more

Was assigned this company by AHS (as other reviewers were). They scheduled an appointment and then canceled the morning of the appointment by text, then never called me back to reschedule. I asked AHS to assign me a new contractor and apparently this company lied to AHS saying that I had canceled multiple appointments. Clearly an unprofessional and unscrupulous outfit. read more

I'm leaving 1 star as I can't leave 0. These 2 men were hired through our homeowners warranty to replace a junction box and wiring from our ceiling fan that was not functioning. They rudely showed up at our home at 730 am without a prior call as to the time they would be arriving. They walked in without speaking to us, took one look at the wiring, told us it was fine (despite multiple electricians telling us differently) and walked out. We had to call them and have them come back to do the job they were asked to do. They then came back, refused to listen and just redid the wiring that we already had in place. There is a reason they have such low ratings. I would not hire them because in the end, you'd save more stress and money just going to a bigger company that is full of actually qualified electricians. read more

horrible, horrible service and SO RUDE. They were sent by my home warranty company and they were HORRIBLE. They used my own light bulbs to "fix" the issue, used my restroom and told me I should be getting an email in 2 days. I got nothing. No report, no update, nothing. They simply ghosted us. I paid $100 for them to come out and do nothing. I have asked the warranty company not to send them my way ever again. read more

This guy, Nick, is a hack and extremely unprofessional. They don't deserve any stars. We have a home warranty. We paid a deductible and they sent this company. First, he is unprofessional asking us to send photos. He set an appointment and was late. He arrived and was onsite at our home for literally a total of 3 mins. He looked at the panel and said, it looks fine. I'll call the electric company and left, no other information. He left and I called him, he answered said the same thing and as I was preparing to ask about the process, he hung up on me. I called back no answer and then I texted him with no response. Then about an hour later some guy shows up at the house after we return to work claiming to be from the electric company. He calls and says "I'm here". We were confused because he didn't identify himself. He says I checked and everything is fine with the external service and it is the panel box. Nick, then reported to the home warranty company that everything was fine. It was not. We still only have power to one portion of our home. We figured it is an issue with the panel. We called the home warranty and explained. They inform the technician said he fixed everything and there was no issue. Clearly, he lied and is lying. I believe he is running a scam on the home warranty company. We are calling the electrical company to make sure someone even came out, because it was all to fast and convenient. Something is not right. DO NOT USE THIS COMPANY. read more

These pair of workers came here twice and the second time, one of them used the bathroom leaving it completely filthy. Seat up and piss everywhere, disgusting. They also didn't fix anything and left without saying anything. I had to run outside and stop them for information. What assholes... read more

I had an electrical issue and my home warranty company assigned them to diagnose and repair. They came out looked at the light switch for less then a minutes and confirmed I had no power to the circuit (which I already knew). They said they would be in contact with the home warranty company to see if it was covered. Home warranty called me later that day to say it was covered however access to the circuit was not and I would need to call them to discuss where I needed to open the wall to provide the access. I tried to contact them 3 times with no response. I even had the home warranty company call them as well and even they did not get a response to calls or emails. The home warranty tried to bill me for there service even though nothing was completed. After they reviewed my case they determined contractor was at fault and removed the charge from my bill. read more

Do not use this place. Extremely rude and unprofessional. The technician yelled at us and was very unprofessional and didn't finish the job read more

This man came into my home verbally assaulted my daughter by calling her useless and lazy then verbally assaulted my boyfriend by saying are you not going to help us? Him you were the electrician not my boyfriend all of the pieces were there for you to repair the exhaust fan and then after assaulting my family and leaving you then turn the claim in as if it was missing parts job cannot be done which was a lie. Never use this company!! read more

Had an electric issue causing some rooms to lose power. Once the warranty company assigned them to my claim I was a little concerned based off the previous reviews. Thankfully the experience that i had was not like others. The guys showed up at 7:30 in the morning and was able to diagnose and fix the issue in about 20 minutes. All costs were covered by the warranty company. Give these guys a chance, they have earned my trust and respect. read more

American home shield sent them out. They fixed one issue, then told AHS that I had caused the other issue (which was not true, it was wear and tear on a pull chain) and AHS denied my claim because of it. They were ready to replace the unit, then that happened. read more

We had the company come out with our homeowners policy and shortly after they left, power in our house surged and we had an electrical fire on our porch. When I called and let the company know, the owner got angry and told me to call our insurance company. He didn't offer to do anything and hung up. read more

Actually one of the worst companies I've ever delt with. They came in told me my fan was broken and would short circuit any second and needed to be replaced. They said they'd get a hold of my insurance company for me and get back to me in a day. I never heard back from them again. I called my insurance company and found out that Associated Electric told them there was nothing wrong with my fan and that it didn't need fixed or replaced. I tried calling associated electric 5 times and they never answered or returned my calls. I had a different contractor come and he GUESSED that I had seen associated electric after I told him the story of what happened. He said that they screw over plenty of people all the time. read more

I wish I could give 0 stars. This is the most rude, unprofessional and useless company. They have come out twice and we have not had any resolution. That's because they refuse to actually do work and locate the problem. My home warranty company sent them out and they refuse to call my home warranty company back. I will be reporting this company to the BBB. read more

Very poor customer service. Took about 15 minutes to (mis)diagnose an issue. Emailed a quote that evening then wouldn't return calls or emails for days. read more

I don't know where to start... Why somebody is in business and is so incompetent? It puzzles me, really. Why they are electricians? Maybe they don't like their job. It's the second time that I have dealt with Nick and his colleague, in fact, I called my Home Warranty Company (American Home Shield) to assist me with an electric problem. They assigned me Associated Electric to take care of it, they came to my place, banging the door, I opened fearing something bad had happened but no, Nick and his colleague were standing there and then rushing inside my place as if there was no tomorrow. After this unconventional start, I explain them the problem, and they try to fix it, but a lamp gets broken, in order to fix it, they tell me that I need to contact the warranty company to get their approval for them to come again and replace the broken lamp. So I order a new lamp, urgggh, this model is discontinued, I finally find it in Canada, I get the lamp, I call AHS, they tell me that I need to place a new service call, I pay again the $75 for it. Nick and his colleague come, they look at me and tell me that this is not an emergency and they work helping other customers. So you can see me, standing in the kitchen with the new lamp in my hand, $150 less in my pocket ($75 for the 1st service call and $75 for the second service call to AHS) + the amount I paid for the lamp (I don't remember it because it's discontinued, but it's something around $80, shipping included), and then I found another electrician, a very kind person, that has charged me $100 for installing the light fixture again. Sorry if it's long, the thing is that I am just disappointed, I don't know why people can 'work' like that, it wouldn't be better try to be a bit more professional? Not for me or my lamp, but for them, their trade, their pride... read more

I am not suprised that this comapany getting just bad reviews. I was requesting a service repair from the HSA warranty company and they sent us this horrible electricians that has no idea how to deal with people and how to do their job. I had them very next day to check on the issue I had with the ceiling fan and at first they said that is the remote control and that the cable is disconected that why we can't use the switch, but they assured me that is not a big issue and is a easy to fix problem. Took them 3 days to nototify the warranty company the issue they had fouded and I was surprisingly unpleased that they reported completly different story then they told me at the time of examination. I tried several times to contact NICK to find out what is going on and when he responded he was very, very impolite and rude to me telling that he is with his mother at the hospital and how I dare to call him and ask something about the issue, is like I suppose to know what he is dealing with at the moment. However I was advised by warranty company to call him the following week so I did and of course he did not answer even I left a voice message he never called back, then another day when I finally got in touch with him, NICK said that can't talk because is driving and he hang up the phone even the background sounded like he is in the office somewhere. I replaced the remote and guess wahat, remote was not the problem, I am assuming that the cable, he told me about, is not a issue as well. I think that HSA Warranty company is aware of their quality provided to customers, based on the reviews I see from other people that have deal with Asociated Electric INC, and they continue to use them because is convinient for HSA to charge $75 and not do anything. I hope Nick and his Company will not be in the industry for long, they definitely are liars and unprofessionals in their job. P.S. I hope this Nick will read the review and as an advise to him is to STOP involving family problems with his job respensabilities. Customers does not have to understand and be patient while you are resolving your personal issues especially that you treat people disrespectfully for no reason. read more

So sad..... they work with HSA home warranty and suggested that a $140 fan is comparable to the $800 fan in my family room. Since that is what they called comparable that is what the warranty paid for. Now I am stuck with a ceiling fan that does not have 12 of the original features. Including reverse for our heat source. Do not use these guys they have no idea about quality of trying to help a customer get their needs met. They just want to come in out... it took them 4 visits to figure out we needed the crappy fan they bought! read more

This company came out as part of our AHS warranty. They didn't even come into our home and said the problem was not coveted and left! Did not look at a single thing. They took the service fee and ran! I wish I could give a zero! They are a complete fraud!!!!!!! Stay away from these people!!!!!!! read more

Went through HSA whom contracted Associated Electric and when they arrived everything was very quick with diagnosis. Bad part is they stated in the report that everything was pre-existing. So I called Nick from associated electric up after speaking with the HSA people and I asked him how is the interior attic exhaust fan that is seized up not covered. He said it was pre existing and it was like that prior to me buying the house. I said I have owned the house for 14 years and it worked for up until a few weeks ago. He hung up on me! So what I believe Associated Electric is doing is going to a number of houses and writing up bogus reports to collect the service fee. On to the next victim! This is not a good company. read more

Pleasant, honest guys who took the time to explain the problem to me, which they were able to fix pretty quickly! (They were also really sweet to my puppy, who wanted in on the action.) I'll definitely work with them again. read more

Do not use this company. If I could give 0 stars I would have. AHS sent them to my house to fix my electric that was out in my kitchen. They came and did an assessment and then left. They told my warranty company I had to fix a wire that was cut in my basement before they could do any work. If I knew how to fix an electrical wire then why would I need an electrician? They never even told me what wire they were talking about. Attempting to call them and left a message but they never answered or returned my calls. read more

Great service. My whole family uses this company. Works with perfection. Always get job done on time and with precision. Used for many light fixtures and large ones in hallway. Great work. read more

Didn't pick these guys - my home warranty company American Home Shield did. AHS has a history of sending very poor contractors and this was no exception. These guys were rude and unprofessional (they couldn't even close the door behind them and my cat almost got out several times). I submitted a ticket with three items. They claimed that all they had was one (but managed to check and see the 2nd issue wasn't covered???). They were very obviously looking to do as little work as possible. They were attempting to fix a light which was part of a ceiling fan assembly - in the process of fixing it, they discovered it had a feature that allowed it to operate with a remote control. They refused to fix it so that I could order a remote to operate it. As a new home owner who didn't get a remote when I moved in, how was I supposed to know it was remote control??? They demanded that I produce the remote control if I wanted that portion fixed, and without it they chose to bypass the capability and rip out the remote receiver. They told me if I wanted it fixed I would have to place another service call through the warranty company and pay another $60 deductible. Nice to know this trip cost me $60 and lost functionality of my light/fan. Perhaps they were only operating under the guidelines that AHS sets - AHS is a horrible company to begin with (I'll save that story for another review)- but these guys were very unprofessional and rude in the way they dealt with the entire visit . As a home owner, I wouldn't dream of having them back when the choice is up to me. They also don't accept credit cards, with the repair man pointing out that they are too risky and insinuated that by expecting his company to take my credit card, I was somehow trying to rip him off. read more

This company was absolutely horrible. If I could give them no stars at all I would do just that! I had them come through my home warranty (HSA/American HOME SHEILD). They were in my house for not even 5 minutes and that was the time it took to take the ceiling fan down. Didn't fix a thing! Left my ceiling fan detached with the glass just sitting on the floor in my 6yr old daughters room. They said I would have to call and reschedule once they get parts. Next thing I knew they put the claim in as finished, got paid by my home warranty and never intended to come back. They told my home warranty that there were parts missing to a ceiling fan that I NEVER TOUCHED...THEY DID!!! I called them the following Monday to get a follow up and the owner hung up on me after he told me he was done with the job and to call my home warranty. He refused to give me an explanation. I called back several more times and he continued to hang up and eventually just not answer. He was very unprofessional and he lied to my home warranty about what the problem was. My home warranty sent another company out whom actually completed the job correctly. BEWARE OF THIS COMPANY THEY WILL SCAM AND LIE TO YOUR HOME WARRANTY! read more

I had multiple issues in my home. So I called our warranty company and they scheduled these clowns. They came in and changed a light bulb and flipped a breaker. Then they came to an outlet that would have been real tough to fix due to having to squeeze under a cabinet. So nick or whatever his name was said good luck to you and asked for my deductible. I said that outlet is the reason I called and it powers my garbage disposal.. he stated that I should use an extension cord. By all the reviews it seems as if when these clowns get a call from the home warranty co. Then they Rip people off but if they get to charge full boat they will do a good job. This company is an absolute joke and I wouldn't recommend them to my worst enemy. read more

Absolutly the worst company you could ever come to your home! They came through the door stating whats not covered even before they inspected the situation. The guy pulls off the breaker box cover then states that the wire cant handle additional amps? Never checked the gauge of the wire or show me the difference in the gauges? Good thing it was through my warranty so I only got ripped off for $50 for 5 min....(in sert inunedo here) got the job done through someone else who just changed the breaker for another $50. read more

We had some minor electrical work done. Three under cabinet light boxes installed and the switch on an exhaust fan replaced. It seemed pretty expensive for the scope of work but would have been happy with the price had the work had been done right. After four months one of the lights and the fan no longer work. We called and left messages multiple times over three weeks and never received a call back. This company DOES NOT stand by it's work. read more

Had these guys come out to fix my bathroom exhaust fan per my home warranty. They were fast, had the equipment they needed and worked me into their (very likely) busy day. Fantastic!! read more

they are expensive but did a good job and my house passed the pittsburgh city inspection. upgraded to 220 amp service and charged $1600 but recommended by coldwell banker ----- i didnt want to pay for each bid estimate ------the estimate fees ranging from $75 - $125 for a bunch of electricians coming out for bids--------i am from out of state and didnt want to get ripped off since i didnt know who was good except checking better business bureau. read more

We went through AHS for an electrician. We thought one of our circuit breakers needed replaced. Associated Electric got to the house at 8:03, looked at the breaker box and came upstairs to see what rooms were out. He walked downstairs and right to his van/truck and left. I called them, they didn't answer. I sent them a text and all they replied with was the warranty company will be giving you a call. I didn't hear from them, so I called AHS. They said that this company cancelled the work order at 7:30am....they weren't even at our house yet. AHS didn't know why Associated Electric did what they did. I, again, sent Associated Electric a text to find out what happened and no response. I did call AHS again in the evening, after being on hold for a while, they said that we were not up to code. It would have been nice/PROFESSIONAL for the electrician to tell us that. I did call Associated Electric and gave the guy the information and it didn't seem to phase him. He said he would look into it and call me the next morning. I haven't heard anything. read more

I had the same experience from the previous reviewer who had this company sent out by American Home Shield Warranty Services. I needed some doorbell work completed. Although the company arrived on the date requested, they acted like they didn't want to do any work from the moment they stepped out of the van so they could get on with their day and get to the next call. They claimed that they don't do any work behind walls. (What electrical company doesn't work behind walls), and refused to replace a doorbell transformer because they couldn't find the existing one. Finally, after telling me the work wasn't covered for whatever reason, they told me I should just purchase a wireless doorbell. I didn't pay a premium and deductible to get a cheap doorbell replacement, but rather, to get the existing problem repaired. I would NOT recommend this company to use. Either for warranty work, or elective work. read more

HSA dispatched these guys to my house. Took 3 weeks to try to schedule something after 9am, and they still wouldn't so I had to give in and take a day off work. They show up, look at my breaker box for 10 seconds, and then tell me that they'll call me back to reschedule the fix. He never even bothered to call HSA, and when I questioned that, he told me that they now require him to send pictures of things that they need to fix in order to get approval... and that right there is B.S. I've had HSA for 12 years, and every tech they've ever dispatched to me has called them on the spot for an approval. This guy had no intentions at all of working on my problem. He just wanted to come, collect his $50 deductible and then leave. I called HSA to tell them about his business practices and they sent out another, more qualified electrician who called them on the spot for approval. These guys apparently have a problem with working read more