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Associated Medical Managers

5.0 (1 review)

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8 years ago

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Rigoberto Franco, MD - Front office

Rigoberto Franco, MD

4.3(8 reviews)
6.2 mi

Great doctor he's honestly the best! I'd recommend to all…read morewho need a doctor in the miami,south Florida southwest area

Visited this location to accompany my mother for her visit. To preface my comment, I was visiting…read morefrom out of state (CA). The doctor kept us waiting for 45 minutes and then entered the room to request the reason for my mom's visit (one would think he knew this answer already). He was told it was to review my mother's medications to determine what she should no longer need to take. He then threw out a few bottles. I was there to ask questions as to my mother's state of health since I was visiting. He asked where I was from, I said I was visiting from LA. Big mistake- started talking politics which is beyond unprofessional and truly uncalled for. He spent maybe 10 minutes with my mother, did not provide any physical exam, handed her husband a script written with a request for in-home care and then we were told the appointment was over and that she was scheduled to return in a month. Who writes a referral on a prescription pad? This confused her husband. To top it off, the referral was never handled. We were called to set up the referral on 11/13. My mother's appointment with the doctor was 10/24. My mother ended up in the hospital on 10/26 due to an infection she got from a wound on her leg. Had she been examined, we might have caught it sooner. I don't recommend this doctor. I live in a big city, his attitude matches it. No empathy. I am adding one star, because he was a referral from her pastor who is a kind man.

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Rigoberto Franco, MD - Front of office

Front of office

Rigoberto Franco, MD - Lobby of Dr Franco

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Lobby of Dr Franco

Guzman Felix, MD

Guzman Felix, MD

5.0(2 reviews)
1.9 mi

Today, I was miserable with a lingering bad cold for well over a week and decided to go see my…read morefamily doctor. Even though his practice was super busy and I didn't have an appointment, he chose to treat me. What a great doctor, so I decided to update my original review from years ago and give well deserved credit as follows Twelve years ago, I found myself facing a daunting challenge: my longtime family doctor retired, leaving me in search of a physician who could match the level of care and attention I was accustomed to. After seeking recommendations from family, friends, and neighbors, one name stood out - Dr. Felix Guzman MD, a specialist in internal medicine, located at 12600 SW 120th St #105, Miami, FL 33186. From the moment I stepped into Dr. Guzman's office, I was greeted with unparalleled professionalism, knowledge, courtesy, respect, and, most importantly, compassion. Dr. Guzman, alongside his dedicated team including his daughter Stephanie, a medical nurse practitioner, and Mari, exhibited a sincere and genuine desire to help patients, making me feel like my prayers had been answered. What sets Dr. Guzman apart is his extraordinary personal attention. He treats me as more than just a patient; he sees me as a person with genuine concerns and emotions. His staff goes above and beyond, ensuring that every patient feels valued and heard. I trust Dr. Guzman implicitly, sharing personal details with him that I wouldn't divulge to anyone else. Remarkably, even after his regular hours, he remains accessible, promptly returning my calls and demonstrating genuine concern for my well-being. Dr. Guzman's practice is not only medically exceptional but also incredibly friendly. The facility is always spotless, and the operations are carried out with the utmost professionalism. Appointments run seamlessly, ensuring minimal waiting time. The only drawback, which is a minor inconvenience, is the lack of cellular data service within the building, and unfortunately, they don't offer Wi-Fi. In summary, Dr. Felix Guzman MD and his team have provided me with a level of care that is nothing short of exceptional. Their unwavering dedication, compassion, and professionalism make them an invaluable asset to the healthcare community. I wholeheartedly recommend Dr. Guzman's practice to anyone seeking personalized, high-quality medical care.

Dr Guzman is arguably the best General Physician in the South Miami area. Dr Guzman's office staff…read moreis friendly and very professional. I cannot say enough good things about Dr Guzman's practice and even drive from Palm Beach and Broward counties just to keep him as my primary physician.

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Guzman Felix, MD

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Baptist Health Primary Care Kendall Breeze

Baptist Health Primary Care Kendall Breeze

3.6(9 reviews)
1.7 mi

Systemic Communication Failure and Unprofessional On-Site Staff…read more Although the in-office appointment with the physician was satisfactory, the follow-up and communication system for this Baptist Health-affiliated practice is significantly flawed. It may be considered dangerous. The only way to contact the office for any questions (such as prescriptions, lab orders, etc.) is through the general Baptist phone service. While this system works well for scheduling appointments, it falls short in addressing other patient needs. The doctor's office staff never delivers or returns messages taken by the call center. This occurred regarding an update needed for a lab order. After leaving multiple messages with no response, visiting the physical office location was necessary. The receptionist was rude, unprofessional, and dismissive. She refused to contact a nurse or help resolve the issue in person. Because there is no direct line of communication to a person at the local office, and due to the staff's rudeness and unresponsiveness, this practice poses a serious risk to patient care. If follow-up is needed, you will likely be ignored. Potential patients should seek care elsewhere until Baptist Health improves this system.

The doctors themselves are great. However . The staff treat ppl like garbage even when you call…read morethey take a message and hang up. They don't want to deal with you and this has been like that for years. It's hard to communicate with the doctors via app or through phone. Takes weeks to get a response. Very disappointing .

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Baptist Health Primary Care Kendall Breeze
Baptist Health Primary Care Kendall Breeze - Decor

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Baptist Health Primary Care Kendall Breeze

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UHealth Jackson Urgent Care - Country Walk

UHealth Jackson Urgent Care - Country Walk

4.0(20 reviews)
2.1 mi
Available by appointment
Certified professionals

Today, I went to Jackson Urgent Care at Country Walk for an X-ray following an injury that occurred…read morethe night before. I made a pre-arrival appointment for 9:30 a.m., and from the moment I walked in, the experience was exceptional. Chelsea at the front desk greeted me with a smile and was both friendly and professional. As a new patient, I was fully registered within just a couple of minutes. She even informed me of my copay before I was seen, processed my payment, provided a receipt, and explained what to expect next. Shortly afterward, Tiffany, the medical assistant, brought me back to the exam room. She was incredibly friendly, made me laugh, and immediately put me at ease. You can tell she genuinely cares about her patients. She efficiently took my vital signs and gathered information about my injury. Abi, the nurse, also assisted during my visit. She was bubbly, kind, and welcoming, adding to the positive atmosphere. Dr. Louis came in promptly after Tiffany finished. He was calm, professional, caring, and had an excellent bedside manner. After evaluating my injury, he ordered the necessary X-rays. Jonathan, the X-ray technologist, arrived right away. He was courteous, knowledgeable, and efficient. He completed my X-rays quickly while explaining the process and what the remainder of my visit would look like. The communication and teamwork among this entire staff were outstanding. Everyone worked together seamlessly, and I felt informed and cared for every step of the way. My X-rays were read quickly, my discharge instructions were thoroughly explained, and I was provided with the equipment needed to help immobilize my injury. From check-in to discharge, I was in and out in less than 45 minutes. I would gladly return to this location and highly recommend it to anyone needing urgent care services. This team deserves a 10 out of 10 for professionalism, efficiency, communication, and patient care. Thank you, Chelsea, Tiffany, Abi, Jonathan, and Dr. Louis, for providing such exceptional care and demonstrating what great teamwork looks like!

The intake staff and the nurses they transferred me to due to inability to answer simple questions…read morewere all completely incompetent, rude, and bizarre. Don't waste your time going here if you're looking for medical staff with the ability to listen to a question and respond to it.

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UHealth Jackson Urgent Care - Country Walk
UHealth Jackson Urgent Care - Country Walk
UHealth Jackson Urgent Care - Country Walk

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Associated Medical Managers - physicians - Updated June 2026

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