Life's has its twists that's for sure.... I was in desperate need of a storage unit that was close…read moreand affordable and Westchase Self Storage popped up in my "near bys" so I headed over to check it out. WOW... Janice is so sweet and friendly. Her and her co worker spent time with me showing me several units that were available and helped pick which would be perfect for me. I was in a bit of a time crunch near the end so she put the lock on for me and I came back to pick the Keys up a lil later. The facility is very clean. My daughter even commented when she walked in about how good it smelled in there. I also had to take a quick restroom break while I was there and it was exceptionally clean, well stocked and smelled great. So if you're in the Westchase area and in need of storage I highly recommend Westchase Self Storage. Priced right, great location, friendly staff and a well taken care of facility!

I had rented a unit here for about 8 months and was incredibly happy with them. The customer…read moreservice can't be beat. The property manager knew me by name and would sign for FedEx packages when they were delivered. If I was still in need of a storage unit, I would definitely come back.

Great management, safe, clean and well lit! Great have rented at this facility a few times and it's…read morealways a pleasant experience.

This is my 2nd review initially I mentioned competitive pricing, clean and safe . The reason for…read morethe review this time is to recognize manager Kevin in some special way. I attempted to locate step ladder and cart however was unable near my unit , I called and explained my situation and Kevin apologized and within minutes he came personally to bring BOTH to make my experience at the unit easier. It is people like Kevin who work the Frontline of brick and mortar stores your business a success. Good attitudes , willingness to go the extra mile , polite use him in HR for training new members.

My movers blew us away. Perfect gentleman. Helpful with handicap wife…read more Packed us with zero damage. I can't tell you awesome it was because it was better than awesome. After going crazy purchasing a home two men in a truck made our life very easy with the move. Plus the boss came buy to check on service and jumped in to help. Thank you to the three employees you made feel happy in a trying time.

Very punctual and timely. The communication between me and my movers were clear. We ended up…read morelaughing most of the time. I was moved into my new apartment within hours. They were also very helpful with some of the setup. If I ever move again I will be definitely using this company.

I chose this company because John came to my house to visually see everything that needed to be…read moremoved, and not done virtually. He wrote it all down and gave me an estimate based on that. I asked if the furniture would be reassembled as I had heavy bedroom sets as well as an electric couch & loveseat. I even called a week ahead of time to let them know I would be moving most of the boxes to the new house myself - the quote included 50 boxes -to cut some of my costs, and the new house was just across the street. So after the move I was told that several things were missing from the estimate that John visually saw . 3 area rugs that were already wrapped. a dresser, an end table - all in the garage when John came. a small gate (for my dog). and a few other things that were that were there when John gave the estimate. So now the movers also told me that they had to reassemble the furniture, put area rugs down and then move them til customer (me) was satisfied with their placement! i was told this work was all included in my quote. The boxes that had to be moved were a total of 10 as I moved the rest a head of time. So now they tell me it is the time they charge for and not the number of boxes. Needless to say I was very disappointed as the whole thing felt like a scam! I would caution you to research other companies to do business with as this company was a joke! ***Rene H (business owner) replied to my review "fake review" but I can assure you it is very real - move date 10/30/25 Funny how Rene replies fake review to any bad comments!! That's why the company is a joke!!

From the first call to initiate the job, Karen was so informative and polite. She took the time to…read moreexplain the process and cost. She was right in target with the estimate so there were no surprises the end. I wish I was better with names so I could give high praise to the 2 gentlemen who moved me. It is such hard physical work, yet they remained so polite. I highly recommend this moving company.

Came to check out a unit and rob was excellent and steered me to the right direction to a 10x20…read moreunit instead of a 10x15. Also a great location to my home

Awesome place to store your belongings. The service is awesome and the staff is super…read moreknowledgeable. Highly recommend

Very disappointed. At first when we first moved in storage I believe his name was Carlos was very…read morehelpful and things went pretty good. At that time we discussed that rental fee does go up usually at first year mark. However after only 8 months or so they raised price. Regardless we were selling our place & needed another unit. I checked & called. I was assured the last one size I needed was close to existing unit. We arranged to hold unit overnight. Next day we went during posted hours but clock said back in 1-1/2 hours. We came back then clock changed to another 2 hours office still closed. Next day approached office but young blond fellow closed up saying he had to ck something out but his friend in truck had service though. Bottom line 4 trips didn't get the additional unit & we were forced to move to another unit which was an added expense. To insult we vacated days before 1st & we're not given pro rated credit. Appears no accountability for not being there to provide help to its customers. Glad we didn't have an emergency. Note this is meant as constructive input not to be negative but providing facts. Will never use them again.

I needed a unit a little more inexpensive then others have the process went smooth. Jesus kept in…read moretouch with me to make sure this was a quick and easy process. So far I'm happy with the unit I have and the good price. Hopefully the price does not increase to much to soon. Thanks for all y'all help.

They came on time--the men were polite. There was damage for the items that they loaded--two lamps…read morewere broken and glass was broken on a dining room set. They denied that they had done the damage to the lamps, and blamed it on us, which was wrong. They haven't fixed the damage to the dining room set. The price was high.

Matt and Carlo did a phenomenal job wrapping my furniture and packing my kitchen items. Not one…read morething broke. I have moved many times and this is by far the best experience I've ever had. Price was high but worth every penny. Will definitely be using their service again. 5 stars +