Can a jewelry store feel like home? Can you always leave feeling happier with life after being…read morethere? Absolutely you can at Ackerman. My family and I were blessed to walk into Ackermans 24+ years ago and meet their newest staff member Linda. Since then we have been lucky enough to have them as our neighborhood jewelers and the only place we would trust with special pieces and special moments in our lives. I recently got engaged and my fiancé proposed with a travel ring bc he wanted to make sure I helped in the diamond selection process. After taking me someplace else that friends had suggested, we realized that experience was too special to entrust to just anyone. We went straight to Ackermans and after Linda made sure she knew what setting, style, size etc. I was looking for, my fiancé went back the next day and spent over a hour with the owner Ron making sure the got the perfect diamond for me. The customer service, the kindness and the attention to detail (and quality) is unmatched here. We have already popped back in to have the ring steamed and say hello. I can't say enough good things. If you are in the market for any piece of jewelry, need yours repairs or reset, this is where you want to go.

I came to Ackermans a couple years ago to have a necklace fixed. It was fixed quickly, but the…read moreservice was awful. I planned to NEVER return. However, last week a friend of mine asked me to pick up a watch for her and I agreed. Again, the service was awful. When I walked in, I was not greeted by anyone. There were no other customers in the store. Everyone looked at me like they had never seen a black person before. There was one gentleman in particular, heavy set white male with a ponytail who kept looking at me with "disgust". Although we made eye contact several times, he didnt acknowledge me either. I will NEVER return to this store and will discourage others from giving them their business.

Phenomenal family business with the utmost care and concern for your sentimental and most beloved…read morejewelry. I came here with a couple of watches to be sized and have the batteries replaced, it was a simplistic request but met with the utmost professionalism and care. I won't go anywhere to have my watches serviced. Additionally the custom jewelry and gems in this place are otherworldly and unique. I can't wait to propose and have Hayman provide our rings.

An excellent experience! I stopped in on a Wednesday around noon. I walked in. I did not have an…read moreappointment. I had a watch that had stopped working and was wondering if they would be able to fix it. They were super friendly and fixed the watch less than five minutes! They even set it back to the correct time which was very thoughtful.

I love everything Mavilo. NOone beats their prices quality and service. I mean it. You will never…read morebe disappointed go see Kim D!

Mavilo was a professional experience all the way through and I'm so glad a friend recommended them…read moreto me. My fiancée and I went together the first time so that she could get her ring size, and try on different diamond shapes to make sure she knew what she wanted. We were lucky enough to helped by Justine who was friendly and fun to work with but also professional and had the answers to all of our questions. After the first time, I coordinated with Justine to keep looking at diamonds and making the final decisions on the ring, and she helped me finalize the ring while I kept it a secret from my girlfriend so that I could surprise her. Justine was able to get a perfect champagne colored diamond from their supplier which she said were pretty hard to come by, and created a beautiful setting for the ring. They even created a wax mold of the setting before going ahead and building the real thing, so that I could see that and make sure all the specifications were what we wanted. Justine was available by text which made communicating discreetly much easier as well which I appreciated. Overall, this was such an amazing experience for a guy who was nervous about the whole process of buying a ring and keeping it a secret the whole time! Thank you to Justine and Mavilo for all the help and I will definitely be recommending Mavilo to all my friends who are in the market for a ring.

Amazing and quick service. I got my platinum ring size down and got it back quickly. Definitely…read moreworth the money. Thanks again!

I've had a lot of good experiences at Franklin Jewelers. I had stones made into a gorgeous necklace…read morethat they designed for me that I love.

Thank you guys. Bracelet 14k 9mm 8"…read moreGreat quality, well done job Of course I will recommend this jewelery to everyone that need a beautiful bracelet chain or ring.

It has been a full year since I bought my chain from this company, and it has held up and is real…read more When you buy from a company online and when it comes to anything expensive, you get frightened over fraud, but not with this company. I decided to order a 7mm, and it was shipped fast after it was finally handmade. It was so much heavier than expected because I was used to my old chain. I will say I'm still happy to this day, and I would definitely repeat if I ever needed anything else.

My girlfriend has been obsessed with these rings for a long time now. We were able to get an…read moreappointment and came in to look at rings. The atmosphere is very relaxed and I did not feel pressured which I like. There is a more private room they take you in to look at rings which was really nice. They had Taylor swift playing so it was a vibe. She found some rings that she loved and we were helped by Julie Gouldener who was very nice and knowledgeable.

DO NOT GO HERE! Extremely disappointing experience…read more The ring we received looked nothing like the ring we ordered or the photos advertised online. Even more concerning, it was presented to us in person at the store and we were told it was correct and had passed quality control. We returned the ring within 6 business days because the differences were so obvious. Multiple staff members expressed disbelief at how far off the design was and apologized for the mistake. Brilliant Earth then sent the ring out to be remade. It came back wrong. They sent it back again. After nearly three months of delays and repeated assurances that it had passed quality checks, the ring still did not match what we ordered. To make matters worse, the showroom sample didn't even match the website photos, and the explanation we were given was that my smaller ring size changed the design (which is the craziest excuse I've ever heard for a known ring maker to have). If that is true, customers should be told before purchasing because the final product can look dramatically different from what is advertised. Throughout my entire engagement, I have not had the ring my fiancé purchased for me. Brilliant Earth has even suggested I may need a loaner ring for my wedding because the correct ring may not be ready in time. Despite returning the ring within five days and never receiving the correct product, Brilliant Earth now refuses a refund because more than 30 days have passed, even though they have had possession of the ring since we turned it in within the first 6 business days and have they had it the last three months attempting to fix it. We paid for a specific ring and never received it. The lack of accountability, repeated quality control failures, and refusal to provide a meaningful resolution have made this one of the worst customer service experiences I have ever had. They also expressed they would not be giving any monetary value as they rarely ever allow that.

I was able to walk in and get exactly what I needed: my new watch sized!! Nick helped right away…read moreand got it done for me in under 20 minutes! Would go definitely go back for his help again!

I made an appointment online to view a very common watch. That watch was unavailable and staff…read moreseemed unbothered by it. They said they're a "luxe watch store" and seemed dismissive of the model I wanted. After telling me they had "600" versions of the one I wanted, they couldn't show me one without upselling me first. After they tried to upsell me and I said I needed more time to think the store employee said "You came in here to buy a watch now you have to check with your wife!?" . Very rude and unhelpful. Would not recommend if you're a casual watch fan on a very reasonable budget.

King Jewelers has truly earned a customer for life…read more When my husband and I first started ring shopping, we were upfront--we were just looking for pricing. Despite that, the team at King Jewelers welcomed us with kindness and zero pressure. They took the time to walk us through different diamond options, gave us honest and transparent quotes, and even sketched out a custom design based on exactly what I had envisioned. We left feeling informed, not pressured--something that's incredibly rare in the world of jewelry shopping. Shortly after, we visited my husband's family jeweler and had a completely different experience. The owners felt more like car salesmen--aggressive and pushy--and even with their so-called "friends and family" discount, the prices were identical to what we were quoted at King. I left that appointment in tears and told my husband right then: I was sold on King Jewelers. Months later, when we were finally ready to move forward, we went back--and to my surprise, they still had the original sketch on file. I had diamonds my father gave me when I was younger, and King Jewelers repurposed them into a completely custom ring. It was finished in under two weeks, and the craftsmanship is outstanding. Even better, with the leftover diamonds, Gabriel designed a beautiful necklace for me, and I had matching earrings made to wear on our wedding day. His skill is unmatched, and beyond that, he is genuinely kind and passionate about his work. You can tell he truly cares about every piece he touches and every customer who walks through the door. King Jewelers isn't just a jewelry store--it's a place where your most meaningful moments are treated with the care and respect they deserve. I will be going back to Gabriel and King Jewelers for the rest of my life.

Despite what 1 upset person commented - I'll never forget the genuine kindness this family owned…read morebusiness showed me in 2007 when my mom died while waiting for an organ transplant. This was when they were still outside of Nordstrom at International Mall. My dad had commissioned them to make a cross of silver with sapphires on it, and I brought in a small amount of her ashes to have them seal inside of it. They said I could always bring it in for cleaning when I was in town (I was in grad school at UF then). Whenever I came home to visit my dad I'd always walk in (no appointment) and ask if they could clean it while I walked around the mall. Not one single time did they ever NOT remember my name. It was one of those kindness' that you never forget over the years. I'm not married yet, but if I ever did get engaged, I'd request my future partner/fiancé to use them.

I had a solid customer service experience selling gold & silver bars with this business yesterday…read more Professional, friendly, and efficient. I give my highest recommendation.

I love David Reynolds because they are very customer oriented and very informative. I've taken…read morejewelry there to be fixed. They fix glasses for me and I've also taken silver and gold in there to sell. They've always been fair and honest and given me a lot of information I would recommend them highly to anyone.

Lovely jewelry shop in the south Tampa area. They also buy gold. I brought in a bunch of old gold…read morejewlery that I hadn't used in years to sell them. And I also brought in a special stone (watermelon tourmaline) to finally be set as a ring. I had bought this stone in Afghanistan way back in 2011 so it's way overdue having it set. They helped me choose a proper width band (white gold) and discussed the setting options. I received the finished product about 2 weeks later and it's beautiful! I'm so happy that I can finally wear this beautiful gem around every day. Also, the store itself is clean and easy to browse around. They even have a bit of costume jewlery available for sell. Someone is always ready to help you out!

Walked in for a watch battery and band adjustment. My experience was speedy and friendly, and I…read morelook forward to returning.