I went through a few doctors and then I gave up in my 20s because I just decided I don't like…read moredoctors and they never listen to you. Fast forward a few years and I am really interested in doing a blood test to see what kind of deficiencies I have and I had no dr. to go to. Dr. Kapatais was referred to me by a friend whose referrals I trust... so I gave in and went. I honestly didn't know if she'd spend two minutes with me or even do the testing because doctors seem to always want to tell you "you're fine" and send you on your way. I know I am a pretty healthy girl, but I was really interested to see my deficiencies. Not only did Dr.K listen to me, she helped me navigate through my fear of flying, which came up randomly because she actually talks to you and helped me understand more natural and realistic ways of dealing with my health, which is what I was so excited about. I have never felt like a doctor actually cared about me, until I met Dr.K.

Dr. Kapatais is an amazing doctor. She is always attentive and always listens. I highly recommend…read moreher

Three stars is the average between the totally condescending, patient-hostile front desk staff, and…read morethe high quality doctors. Perhaps the doctors are so busy that the staff attempts to drive away potential patients. Apparently, when a sick patient recently arrived for a scheduled appointment, the staff turned them away because they were sick (could be COVID you know, or not). Requesting that they at least talk to the doctor about their illness via teleconference during their scheduled appointment time, they were seemingly told NO, the doctor can't talk to you (too busy - even though the visit was scheduled?)! So... it seems you should only go to the doctor if you are feeling well... If you can brave the Soviet-style receptionists or somehow sneak past them, the rest is fine.

Five stars for the doctors. Zero stars for the staff (with a few individual exceptions for some…read morenice ones). Excellent doctors, and front desk staff are mostly ok, but when you call to speak with a nurse to get a prescription refill or because of an issue with a prescription? Be prepared for astonishingly awful customer service. I've had nurses who were utterly rude, condescending, and outright hostile when I had a simple question about a possible drug interaction, or just to ask the doctor for a different prescription because of a medical issue. Everyone understands that some medical staff / nurses become jaded and cynical because of the types of drugs that people abuse (which is also not acceptable), but I'm talking about *routine prescriptions* here, like statins and antibiotics. It's appalling how shoddy their listening skills and interpersonal skills are. They are sorely lacking in manners and do not listen. If I didn't like my doctor so much, I would go elsewhere because of the rudeness of the staff. Here's hoping that the doctors and managers weed out the rude staff members and keep the good ones. I avoid calling there because I don't want to deal with them. What a shame.

I want to say that this office is great the staff works hard and fast…read more Dr Golden is a fantastic doctor. Always attentive and knowledgeable. I live 35 mins away and it's worth the drive. Also their patient portal is spot on and quick to use. Prescription are quick and easy.

I've know (and trusted) Dr Lowell Paul for more than 2 decades, and followed him as he's changed…read morepractice location twice (as have most of his staff-which tells you something). Thorough, reasonable, good listener (and explainer).

The level of professionalism was off big time! I seen Dr. Sripada once. He spent more time giving…read morehis personal situations & experiences than listening to me and MY issues. It's very disheartening for people that are struggling with any medical issues, especially these days, lack of medical insurance, quality of care.

i had hand surgery. I was very impressed with the care i was given. My care Team Carmen, Rebecca,…read morePriscilla, Miss Lena and Maddie. you ladies rock. My anesthesiologist was amazing would recommend them to anyone. thanks to all of you. Lori Crabb

My experience was very good I was in and out of there quickly he had a lot of concerns about my…read morehealth and I appreciate knowing all that and some staff was great and I look forward to have him be in my doctor for a while I would highly recommend them thank you Pia

If you were considering seeing Dr. Jennilyn Wetzel, I would tell you to RUN - not walk - away as…read morefast as you can! Whenever you call to make an appt you're on hold waiting 45 mins sometimes, and no I'm not exaggerating! One time I went to see her because I was suffering from terrible constipation. I seriously woke up in the middle of the night and couldn't fall back asleep. I thought I was dying and called the ER who said to check with your PCP. I saw her, gave her my symptoms and she essentially belittled me and made me seem like I was crazy and not sure what I was talking about. I was giving her MY symptoms! I know what's normal and what's not! What I was experiencing was NOT my normal. During our conversation, I asked to use the restroom and my stomach hurt really bad. She ignored me and kept talking. She then had me get up on the table so she could feel my stomach, again I asked if I could use the restroom and she coldly said, "Just get up on the table!". Now if your patient is experiencing debilitating constipation, and they ask to use the restroom suddenly, wouldn't you want them to go?!? At the end of the consultation, all I got was a copay and a referral to a receive an x-Ray. Nothing to tell me how to relieve my pain, medicine such as laxatives, nothing.

Decent selection of doctors. If you're going for labs, get there at 8 am! Long wait otherwise!read more

My husband and I went to the lab to get my husbands blood drawn…read more The older man at the counter had us wait while a young woman helped him on the computer. After he was done, he asked me what i wanted. I told him my husband need his blood drawn. He asked for my husbands date of birth and name and then told him to go sit and wait. I tried to explain to him that my husband was hard of hearing and he got nasty with me. I asked that he explain to the lab tech to speak loudly when she came out to call him. This old man told me "Oh he will hear her all right. She got a loud voice" He was really rude.

Dr. Yalda is an amazing doctor and super personal with her patients. I am not the only one who has…read morehad great experience with her, but many individuals I have known have said the same thing. Dr. Yalda has been the only doctor to take my annual exam results, put a chair next to me, and went section to section explaining the results. It felt very comfortable and valued. Dr. Yalda has been beyond understanding and answered all my questions. There are times I have called the office and within an couple hours she has reached out back. Overall, I love my experience with Dr. Yalda and the care she provides.

Dr. Yalda is not my primary care doctor but when you want to see someone on short notice, the staff…read moreat Henry Ford Medical Center in Troy will set me up with whoever has openings, including same day appointments. This has always been acceptable to me because HFMCT has many talented and proficient doctors on staff there. This time I was scheduled with Dr. Yalda who I have seen occasionally in the past. Like all of the other alternative doctors I have seen here, Dr. Yalda listens while I describe my reason for the appointment, asks questions to zero in on the most likely cause(s), explains the diagnosis to me in terms I can understand, and then prescribes what I need to do and any medications I may need. I feel confident in Dr. Yalda's abilities and would have no hesitation in recommending her.