We had an appointment scheduled, but the banker we were originally set to meet with was…read moreunexpectedly tied up. Darby immediately stepped in to accommodate our family and made the entire experience seamless. Not only did he take care of everything quickly and efficiently, but he also went above and beyond to make our children feel comfortable by bringing over extra chairs and even surprising them with lollipops at the end of our visit. The level of friendliness, professionalism, and customer care we received especially at the end of the day/week, was truly appreciated. Darby made us feel welcome and valued from start to finish. Highly recommend working with him and this branch!

A Teller named Mustafa, was extremely loudly speaking to my 91 year old mom and I when we requested…read morea few thousand cash withdrawal. I mentioned to him to please lower his voice when announcing the amount. He asked "how to do you want the $2,000? I said, can you speak lower. He then said "what do you mean? And said it loudly again!! His arrogant behavior was unnecessary. So I asked his name. He flipped his name around towards us so we can see. Mustafa arrogantly said, he'd be fine and have a nice day...smiling. We're 91 years and 72 years and do not understand the disrespectful nature of this young man.

Came to this H&R Block location to do my taxes on 2/27/26, located on Pleasant Grove in Roseville,…read moreCA. I have been coming to this location for the past twenty years, and my tax preparer Tonja has been great. I totally recommend this location for the quality of service, the consistency of help but the value can be pricey.

Mr. ZED DEE gave us such excellent charming Service! My…read morewife & I came in with quite a bit of trepidation & dread but left DELIGHTED since Mr. Dee patiently took the time to explain all the new tax laws that pertained to us as we had just moved to Roseville end of August last year, after renovating & selling our Fremont Townhouse & bought a brand new perfect house with a Solar Energy System in a 55+ gated community. The great news was that we were getting a totally unexpected Federal Tax Refund. We feel very secure in choosing H& R BLOCK as our Tax Preparers today & into the future: hopefully with Mr. ZED DEE!

These ladies are lovely!! This is a well run bank branch and it's so unusual that tellers honestly…read moretry to help. I arrived at closing time and they still helped me! Highly recommend!

Worst service ever! Made an appointment online. Some bad…read moreattitude Sonia person left me message with no details. I then went to branch and she said I'm Sonia and we can't help you now because she called in sick or something. So I said why not leave a detailed message on my voicemail that this person's not gonna be here so I don't have to drive and all the way here to do this appointment. She answered we don't do that. So I said cancel my appointment . Horrible!

I've been a client here for over 15 years. Dona Riolo & Associates go above and beyond every year…read moreto make tax filing bearable! Dona knows her stuff and is worth her weight in gold. I cannot recommend this business more highly.

I have used the services of Riolo for years. Like any relationship, it is only tested in…read morechallenging times. When I received a notice that the IRS was putting a LEVY on me for not filing a w-2 in 2014 I knew that it would be a quick fix and that Dona would, as promised , fix the problem. She never responded,after that promise to fix the problem,to emails nor calls. This is a level of incompetence that I rarely see in business. I have hired an attorney as well I am in the process of reporting her to the CBA- California board of accountancy. People reading this should do the same. Any thing to get people that take money from clients and then don't do the work promised should be reported to authorities to make a decision to revoke her license. This CEO votes for revocation of license.

Great customer service, friendly worker. Helpful in time of need! Good location. The application…read moreprocess was straightforward, and the staff clearly explained my loan options.

they are convenient, friendly, professional, and fast. Everything that I need when I need to take…read morecare of business. Thank you, Katherine for all that you do.

Been with Patelco well over 20 years! my children even started their first accounts here in the…read moreRoseville Foothills! love that they know my name and ask how my kiddos are doing!! it's my neighborhood Bank!!

Very goood customer service, I always leave with and smile and everything handled. Definitely would…read morerecommend banking with them !!!!

Juan was very knowledgeable and professional. He was able to answer my tax questions and give me a…read moresolid understanding of my tax benefits. He was easy to talk to and very helpful! He's a better choice than major tax firms!

Juan helped us with our 2023 taxes. Juan was personable, knowledgeable, professional, efficient,…read moreand reasonably priced. We definitely plan to work with Juan on our 2024 taxes and beyond.