Rude staff! Dr. Amy Seinfeld didn't bother to see me. Office canncled my appointment twice for their own mistakes. They basically gave me my blood results and said that the doctor can't see me and basically to just figure it out myself. And then they expected me to make another appointment as if I would go back! it was a joke. read more

I'm two days waiting for doctor to call me back because I test positive for COVID and want to know if I can take the medicine she prescribe before with COVID . They really don't care about the patient. Receive a call this morning for somebody in the office, saying the doctor say for me to continue with the medicine. I tell her I test positive and she say she going to schedule me to telemedicine on august 2. What a joke. If they do not have enough doctor, don't take new patient. read more

This office has no idea how to handle requests for medical charts. I have called them numerous amount of times to get the clearance I need to go to the hospital and they keep putting me off. The doctor I see in not that great and the staff is rude. Don't go here...wish I didn't read more

If I could give this office no stars I would. Never in the history of going to a Dr. have I been treated like it was a factory and the lowest quality of care I have ever received. I first called in regards to needing a referral because my lovely FL Blue insurance requires one. Since thank gd I have been healthy I haven't needed to see a dr since my wellness exam. Christina let me know that I have to come in and be seen and pay for a visit in order to get a referral. Knowing I had to do it I agreed and as we were making the appointment she talked back to me as if I were someone who pissed her off in person. She spoke to me like I was an idiot. I told her she wasn't being professionally and she neither are you and hung up. I spoke to the office manager and decided to move on. I get to my appointment on Friday and I was almost in tears because of the service. I walked in and tried explaining why I wasn't feeling good and the nurse cut me off and rushed out the door. Dr. Seinfeld came in and I gave her a chance because my family uses her and I've been with associates MD with Dr. Herzog. She first said well if you want to see her you would have to go to her. Obviously I'm here so I'm staying with you. I explained my symptoms and again felt completely ignored and rushed. She handed me a coupon for zyrtec and walked out! A coupon! I already take allerga D which has been better than Zyrtec. I most likely had bronchitis and she never prescribed me anything but did some blood work. I decided that I wasn't going to push it and dropped my frustration. They told me to contact them if I still wasn't feeling good. I called them yesterday letting them know I wasn't feeling good still. I left 2 messages. Still have not gotten back my blood work and was told specifically I was going to have a call in an hour from the nurse to go over everything. Still no call. It's beyond reason as to why a Dr. office should work like this. I have already told family and friends to change practices. They need to stop operating like a miserable call center and have quality staff. Knowing that the staff doesn't even work in the office who does all the admin is saddening UPDATE: We're in July and it just keeps getting worse and worse. I have gone through 2 office managers and a nurses assistant. 7/16/2018 I speak to MICHELLE (the director) who was supposed to give me a call as well, is the rudest most condescending person I have ever spoken to. I tell them that these tests were never disclosed to me and that I am not paying for it. All she did was deflect and blame quest diagnostics. HOW CAN YOU BLAME THE LAB WHEN YOU ARE THE ONE WHO ORDERS THE TESTS!!!!!!! You never disclosed anything to me. All her answers were "I don't know, I don't know" I'm not a magician. I asked will this go into collections, I asked multiple questions and all she said was I DONT KNOW!!!!!!! They are crooks and anyone who uses them should leave the practice!!! It's so sad that a business operates like this from the doctor to the director!!!!! read more

Decent waiting time. Staff respectful and caring. Dr. Seinfeld is thorough and very caring. She cares about the health and well being of the patient. Also, Vanessa, medical assistant was very helpful getting forms and information for us. This is definitely our Doctor! read more

After 15 years as a patient I can no longer see my doctor thanks to this awful company. For the past 18 months I've called 3 times to be seen because I was unwell. Each time my call was answered by some off shore call center and I was told that my doctor had availability in about 4 weeks! What a disgrace. What good are doctors that won't see sick patients. I'm thoroughly disgusted with this bank. OOPS! I mean medical office. read more

Will call and leave voicemails multiple times throughout the month. I know they are busy so I usually wait at least a week to call the front desk to get further help. Almost every time I get a call back ONLY when I have to complain (which is hard for me to do b/c I understand the business). When I finally get something done some of the staff can be understanding however most are rude, they cut me off in mid-sentence, not empathetic at all, acts like I'm a burden, and replies to emails in all caps as if I haven't been patient over the course of a month minimum. This has been my experience for the past few years. VERY IMPORTANT: to anyone that goes there; do NOT pay any lab bills before talking to the billing department at the Dr's office. They often don't send labcorp the proper billing codes therefore sending the unnecessary billing to the patients resulting in hundreds of dollars in lab bills that is not needed to be paid for! ( I learned the hard way after paying all the lab bills for the past year) read more

I have been coming to this office for years, but recently there has been a sharp decline in the level of care and concern that I've received from this office. I've had a recent accident involving some serious chest trauma. I have received no pain relief or any help or guidance as to how I might get some, with the exception of " go back to the er" I'm very disappointed. read more

This is the virtual office that has no humans to talk to, if you need anything besides an appointment, go elsewhere. I have been a patient for years and cannot get a blood pressure RX renewed. How many appointments do you need just to get a refill????? I'm still counting. HORRIBLE CUSTOMER SERVICE! KMB read more

I only can rate one person right now, Coleen you are a character great customer service I appreciate you attitude and your personality, I will give you the 5 stars but also need to rate the doctor, next time I read some of the reviews, and can tell you this much I call last week got a life person not answer service who got me in ASAP. So far I am happy with the Service. Coleen I do give you read more

Twice now I made an appointment and was made to wait. The first time I waited one hour and finally left, feeling very frustrated. This morning I called to make sure they were running on time. When I got there, I waited 35 minutes and was told there was still one patient ahead of me. Again, I left without seeing anybody. Very upsetting! Rita read more

Dr. Robin Saltz is my primary physician and I absolutely love her. There is always a wait but that is because she takes time and answers questions. Today, as an emergency visit I saw the NP Shari Jackson. She was also fantastic. Took her time, listened to my issue and addressed it! I highly recommend this practice read more

After originally being referred to Dr. Amanda Berg by a friend, I made my first appointment a couple of years ago. She was fine as a doctor, but after a couple of visits I got bait-and-switched to her physician's assistant, Jeff Spindler. I like him, so I've continued seeing him (since I mostly just need Rx refills) but the way this was handled was totally unprofessional. You can get appointments here pretty easily, but over the years it has become increasingly crowded, chaotic, and dirty. I liked this location due to its proximity to my office, but the wait times have become so long that it negates that convenience. Be prepared to wait for over an hour, in a crowded, dirty waiting room full of sick people. The building itself has become dirtier too, with very sick people hacking up everywhere and elevators that reek of urine. I feel like I'm going to get sick just going there. This has become a practice that cares about quantity not quality, and is essentially a pill factory. read more

I visited today Associates MD from Dr Peralta The person who took care during my visit Introduced himself as Dr Naverretti. Referal paper given to me at exit from their office indicated he is an RN. He did not help me with my diabetic need of a Dexcom or a prescription for urinary tract infection. Instead he ordered 3 referal for other doctors who ussually take weeks to give an appointment. Patients beware theses doctors don't care about your health issues. read more

The care I received from Dr. Berg and her associates was fine. My problem is with the office staff member responsible for obtaining referrals to specialists. I was never able to speak with her directly unless I made the 8 mile drive to the office. The one time I did speak to her directly she lied saying she called me, even after I showed her the call log on my phone proving there was no call. Any time I called the office, I was directed to her voice mail. After the fourth incident where she failed to obtain a referral, I changed my primary provider. read more

I. am. appalled. Appointments are pointless because you will be waiting for at least an hour. The office staff is rude. They are very unorganized. I was trying to schedule a surgery and my surgeon would send forms and orders to the office and they'd lose them. By the end of the process, my surgeon's office and I were completely fed up. I would call for test results (because they wouldn't) and leave messages and never hear back. It was truly a terrible experience for 4 months. If I hadn't needed the surgery clearance, I would have dropped them and found a new doctor after my 2nd visit. read more

They took over my doctor's practice and removed the best people from her staff. I met several of their people and the only thing I can say is ....dreadful. What snarky nasty people...Michelle, Randy, Spencer...all higher ups at Associates MD...all with the most nasty attitudes I ever encountered. Forget about the doctor getting your messages. Forget about the caring, warm, friendly atmosphere of the office. Forget about getting your test results or your prescriptions filled. These people have no concern for patients! Getting an appointment...impossible...Never go to a doctor associated with this company. read more

I have called this office a number of times requesting a copy of my recent blood work to be mailed to me with NO response. Even a message to the office manager did NOT generate a response. Recently, I had an appointment for my annual physical and waited an hour to be seen by my Primary. read more

Don't waste your time. I made an appointment for a physical and a ppd because I need a yearly pyshical/immunizations for school. The first appointment you make is just a new patient visit. I was told I would have to make a second appointment in the morning time because that is the only time they do bloodwork. On my first appointment the doctor did my bloodwork, despite what I had been told or that I did not fast. Two days later I went for ppd results ( I was told physical results would not be in for a few days and results for a ppd are checked within 48 hours therefore I had to make two separate appointment for results). As I waited in me waiting room for over an hour I finally asked what was going on and they told me that I had to see the doctor for my results for my physical. I was unaware that they had the results, as my appointment for those results were about a week later. I feel if the office was more professional they could have called me to let me know about my results and possibly schedule a better time to go over them instead of having me wait in the office without informing me. Weeks later I get a Bill for a morning appointment charge for the blood work and also for an EKG. During my physical I denied an EKG because I was not in need for one at the moment. I had to call the office and clear up these charges of services that they didn't even do. Lastly, I went to the office a few weeks later with paperwork from my school to be filled out based off of the results of my physical. They claim there is a $25 fee for them to fill out any paperwork regard less of what it is. So now, I am stuck having to go to another doctor to get another physical and a PPD test just to get my a paperwork signed, which is an inconvenience. If I would have known there was a $25 fee to fill out paperwork for my school I would have avoided this office altogether. I feel that this stuff is very unprofessional and I would never recommend that place to anyone. This office has done nothing but waste my time. Now I have to find another doctor and waste more time waiting for an appointment and then test results along with making the time for all the extra doctor visits. read more

I am so disappointed please avoid this doctors office, they don't return phone calls even after several attempts, I had two women draw my blood one arm they couldn't get to draw blood so they switched to the other. I keep calling to get blood work and urine analysts and nobody will tell me, also they are trying to tell me I have to book a second appt to get my results which you have to wait a week since they are sent out of the lab, when I was in the restrooms to do the pee cup there were four or five other peoples cups sitting on the counter no label and two of them didn't have lids on them ewww gross. I don't think this office is legit I think they lack the ability to do the job as a whole, oh and to top it off I was experiencing nausea so I told the receptionist that I don't know how they can take a week for results especially when I came in feeling this way she said hold on and came back with a nausea prescription and told me this should help till they get the results... are you kidding??? Smh what a terrible experience read more

This is by far the worse place to seek medical attention. First of all I have to call numerous times before I get an actual person, you can not leave a voice message so no one calls you back. It took me 2 weeks to schedule an appointment. I needed blood work and walked into another location in Davie and was told that blood work is only done from 8am-8:30am first come first serve. What asked if I could get an appointment to do the blood work I was told 8am-8:30am they take walkins. Tried calling my doctor back this morning after 3 days of calling and finally spoke with Kim. Kim like most of the staff was rude and could not understand my frustration. Kim kept asking who I needed to speak with as if calling the front desk and the prompts indicate I needed to press 1 to make an appointment. I am so disappointed with the service. read more

Very unprofessional office environment. Dr. Peralta berates staff members in front of patients. The nurse assistant is very rude and the dr herself doesn't have a very good attitude. Peralta is easily agitated and speaks to her patients like they're beneath her. I have had a terrible experience each visit and highly suggest you go elsewhere. Also, they won't let you go to drs you've already established if they aren't in their "preferred drs list"! The entire system is terrible and Felix in the main call center is very unprofessional as well! This is a high volume area in south Florida and you'd expect better treatment! BEWARE and go elsewhere!! read more

HORRIBLE, HORRIBLE, HORRIBLE!!!! This is by far the worst doctor's office I have ever been to. I made an appointment to see a physician due to EXTREME PAIN in my rotary cuff. X-rays were taken and I was supposed to receive the results within 2 days. It took 2 WEEKS to get my results!!!! By that time, I had already seen another doctor, got results, been treated, and scheduled for physical therapy! DO NOT trust this office with your health! I wish they had an option for a negative star! read more

The doctors are great but the staff are not professional. i did an x tray and a ultra sound after six weeks and numerous phone calls no result the staff so laid back. I will not go back there i go somewhere that respect their patient health read more

I am not one to leave poor reviews as I know how important reviews and customer service is but in making that point I was just so disappointed with this practice I couldn't not say anything. I just moved to this area so I needed to establish a new primary. I did a lot of research and felt that Associated MD could be a great fit. I called to make an appointment with Dr. Berg and her office let me know that I would have to meet with Jeff, her PA before I could meet with her. This way I could establish a relationship with the practice, etc. I didn't really understand but I made the appointment with Jeff. I waited for over an hour to see Jeff on the day of my appointment which is unacceptable. We talked through my medical history, etc. and then he asked me if anything was bothering me. Well given that this was my first appointment and I wanted to make sure they understood me more as a patient so I chatted with them about 1 item that bothered me. I checked my health insurance account a few weeks later and noticed that my insurance company denied the claim billed by Associates MD. When I called the office I was told by the billing dept. that it could not be changed (it was not coded as a wellness visit). This is ridiculous as the visit should have been a standard wellness visit which would have been covered. But because I very briefly discussed one concern the doctor coded the appointment to address that concern and not as a wellness visit. And even longer story short, I will not return to this office as I do not feel that a patient should feel limited in what they can discuss with their doctor in fear that they will bill their insurance company a specific way and not be covered. read more

I am somewhat at a loss to explain all the severely negative reviews...After seeing Dr. Rosen for a few years I started seeing the PA, Debi, with whom I seem to relate better. Debi is caring, compassionate, and listens, and always spends adequate time with me & takes my wishes into account when offering medical treatments. My concern at this point is that the Davie office has changed locations, my one visit there was rather troubling, seems much more like a clinic atmosphere than was the case at the former location. Also, Debi's assistant, who would always return phone calls and really made an effort to please, is no longer with the company. so time will tell . . .. read more

Dr Rosen is great but the staffs and the answering service is awful. If you get sick, you won't be able to see the doctor for a minimum of 3 days, 5 if you get sick late Friday. I had them make an appointment then the staff laughs because the answering service screwed up the date and I was a day early. I guess it was funny because it happened to several people that day. I still don't see the humor. Dr Rosen ordered tests and had me return 5 days later. This is mission impossible if you want the tests done in house. So off to labcorp, oops the office sent me with a the wrong form so labcorp subjected me to an hour and a half of harassment before they would take blood and urine. Then I return to Dr Rosen's office and the staff is treating me like an insurance abuser because I'm at the doctors office twice in 5 days. In answer to their questioning I told them the reason I'm there is because Dr Rosen told me to be there. Now they get the old familiar bad attitude. These people should be not allowed within 500 feet of patients. read more

I have been a patient of Dr. Harracksingh for 20 years. The new entity that now runs the practice has the most incompetent people working for them. I am waiting for a referral for more than a weekbut get no return call or referral approved. read more

So bad!! Everything you wish wouldn't happen at this doctor's office-will happen. You will sit for two hours waiting. They won't review your test results, and your health concerns will continue because you will never get a call back. the phone system is terrible! you have to walk in to schedule an appointment, and they will still mess it up. The staff can be rude, and everyone around town knows this to be true!! Ask an imaging center or other doctors..Terrible! My friend once recommended Dr. Ramsay, and now my friend goes elsewhere. Only a matter of time that it will be closed or/and in a major malpractice lawsuit. Don't be bamboozled by this fraud! read more

I have been going to this office for about 10 years now, and seeing Dr. Herzog. On monday of this week I scheduled an appointment with Dr. Herzog for a Tdap shot for both me and my husband because I am 34 weeks pregnant and my OB does not give them in office, so we referred me to my regular MD. I called on wednesday to reschedule my husbands appointment due to a work event. When I called I spoke to a man named Michael. He proceeded to tell me that Dr. Herzog no long works for this office. I replied with "well I made an appointment to see her this past monday and nothing was mentioned to me" He then put me on hold for 25 minutes until i called back and spoke to someone else who proceeded to tell me that this friday (the day of my appointment) was her last day. I said " ok fine" . I wanted to get information about the shot before i arrived as far as symptoms and allergies I have, and they told me I could not speak with a doctor that I would have to wait until my appointment. I show up at 9:00 for my 9:30 appointment. I wait till 10:30 in the waiting room until I finally asked how much longer it would be. I was told a few minutes. I got brought into the room at 10:50. I then sat in the room for another 35 minutes until I walked out and back to the front desk. I said "this is ridiculous I have been here since 9:00 for what I was told would be a quick in and out shot. The nurse comes around the corner and says "Dr. Lewis is in the room waiting for you". In my head I am thinking ok, I made me appointment with Dr. Herzog. So I got back into the room and Dr. Lewis is standing there as I walk in, no greeting or anything. She says "so your pregnant" I reply " yes, yes I am 34 weeks". She then says "well I dont work with pregnant patients". at this point I literally just start laughing. She was the most UNPROFESSIONAL, RUDE, and INCOMPETENT Doctor I have ever encountered. She then told me I am best to go into a walk in clinic. Mind you, they offer this shot in office, and I have been coming here for 10 years. I walked out of the room and she followed me to the front desk as I asked to cancel my appointment and to make sure my insurance was not charged for this visit, and to also speak to a manager. She is standing there the whole time as the nurse went to get the manager and she Dr. Lewis says "she (the manager) is with a patient." I said "thats fine ill wait, I have already been here 2 hours whats one more hour". She says "oh you'll wait" and I replied "thats what I said". Of course she didnt want me to speak to her because she knew damn well how she was acting. I then canceled my upcoming appointment for my husband and both our physicals. The nurses at the front were very understand and seem to know what was really happening. I then spoke to the manager in a back room and she heard what I had to say, and apologized. Then offered for me to meet with another doctor, not for the shot, but just to ask about some questions regarding the shot I had. She seemed to take no interest in how unprofessional her doctor was or how she was treating her patients. I waited another 15 minutes and guess what, no one showed up in the room so i walked out. The Nurse then called me about 30 minutes later to tell me the manager is going to have a doctor call me for my questions, and did that happen? No, no it did not. This office use to be amazing when Dr. Herzog ran it before she sold it not is it a complete disaster. Now dont forget they all led me to believe I had an appointment with Dr. Herzog for a week straight, and come to find out she had been gone for longer than a week. So instead of being upfront and honest with their patients they LIED with no hesitation. I completely understand why Dr. Herzog left. After leaving now 3 hours later, I then took it upon myself to search the net for Dr. Herzog and found her. Do yourself a favor and DO NOT GO TO THIS OFFICE! oh and just to show you it wasn't just me, there was a woman who was there before I arrived at 9:00 that was just called in as I was walking out 3 hours later. As she was walking in the back she said "am i going to have to wait in the room or is the doctor going to be right in" and of course they told her that Dr. Lewis would be right in. I decided to open my mouth and I said to her "good luck, You got here before me and I am now leaving 3 hours later and didnt receive what I came for" and she went on about how ridiculous this has been. I wished her luck and went on my way. I can not speak for any of the other doctors, but do yourself a favor, and DO NOT SEE Dr. Lewis!!! read more