Due to this company's failure to comply with FS 718.111 and its subsequent inability to rectify the…read moreoutstanding issues regarding the flood insurance policy, the sale of a property in Pembroke Pines was unable to completed. Luisana Carrizo was contacted via email a phone call by multiple parties telling her the importance of a prompt response. Multiple emails had to be sent to remind her to respond, even the threat of litigation was not enough to get her to care. I feel bad for whoever is managed by this group. Their inability to properly ensure that their residents are protected by having the state required insurance makes me wonder what else they aren't doing in the best interest of the properties they "service."

Well, I can state with certainty that every time I deal with this company, I am impressed,…read moreeverything is resolved smoothly and easily--whether in person, via email, or over the phone. I usually deal primarily with Angela Spencer, Barbara (or her husband George), and Laura Sánchez, I have also dealt with a few other professionals, and everyone has been very helpful so far.

In September 2022, I purchased a rental property in the City of Wilton Manors, FL…read more Being an out-of-town landlord always presents many unique sets of challenges. Therefore, I knew I needed a property management company to handle those unique set of challenges in my absence. I had researched many properties management companies online in the Fort Lauderdale area. I happened to come across Icon Realty Management and Brokerage. After reading the great reviews and my conversation with Ben and finally meeting him at the property. I decided to have them manage my property. Within 2 days of Icon Realty having the property in their listings, it was rented on day 2 (two). Ben, At Icon Realty has truly been professional and responsive thought the whole process. I highly recommend Ben from Icon Management for anyone looking for a Management and Brokerage firm. DM Celebration, FL

I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

Real Property Management Premier took over my Condo after the sudden death of my Landlord and it…read morehas been nothing but outstanding service. Alma is excellent and her response time is almost immediate. If you are considering whether to put your investment properties with this company, I would not hesitate. Both Real Property Management Premier, LLC and Alma are "First Class"!

Sonny helped me to resolve some maintenance issues in my properties and to keep collecting rent on…read moretime.

I was lucky enough to find Chris at RPM on thumbtack about two years ago. I was in the middle of a…read morecrisis with a tenant who vacated my property without notice and left the place is disarray. I live across the country from my rental unit as well so I needed local help and fast. Chris was then and has always been incredibly transparent, responsive, reasonably and on top of everything. Payments are on time, he does all repairs though we haven't needed too many over the last few years and he has negotiated rental increases for me each year. The tenants they found for me are great renters who care about my home and pay on time. I really feel like Chris is one in a million and highly recommend his services.

Our company CRS Appliances has been working with Chris for 5 years now and provide appliances to…read morehis properties. We have built a great business relationship and look forward to continuing working with him! Very professional and knows his stuff!

I rented from them a while 6 months ago. Their staff is very self centered, rude, and unwilling to…read morehelp you in any way. They have no concerns or care and it's obvious they don't care. So good luck and to any property owners thinking of using their services you will find they will put anybody in your home or apartments and could care less if they destroy your property. It job security for them.

The worst. If you can, stay away! Our realtor was not from Novus, but the selling agent was, Luz…read moreColmenero. Lies were told and promises were broken. It was really an awful experience. The property was left to us in a mess, although we were compensated for cleaning. Dishwasher repair was promised, but not delivered. Leaking sink was not brought to our attention. Walls were supposed to be painted and when we brought it up she pretended this was never promised. This was our first purchase, but we have definitely learned from our mistakes. Will get everything in writing next time.

Absolutely best quality Highly responsive and informative…read more Excellent value The offer premium services in property management. Happy to have found them! Jennifer and Elizabeth are extremely professional. It's a pleasure doing business. I would highly recommend.

Home Solutions managed three properties for me and my mother for approximately 2 years. Every…read moreinteraction was very positive. I knew they had my best interests at heart, along with the expertise to help guide me in an often complex real estate/landlord arena. Their knowledge and assistance saved me many hours and money to maintain the properties. In the future, should I venture into owning rental properties again, I would absolutely hire Home Solutions again. They are a great company with wonderful customer service. I highly recommend!

I went to the U.S. Customs and Border Protection (Department of Homeland) to get my global entry…read moredone. For those of you who don't know much about global entry: when your coming from traveling aboard, the part where you get stuck with long lines in customs etc. In Miami airport, it's usually a nightmare. Those 1-2 hours I want back in my life because I hate lines and waiting. Well I'm glad they have this global entry section. Once you get global entry approved your also pre TSA approved. No more taking off shoes, belts etc. The cost of global entry process is $100 but your global entry card is valid for 5 years. You apply for it online and then you are set up with a in person interview. For the interview you need to take your drivers license and passport. They will ask you a few personal questions regarding your : travels, age, occupation, if you have been arrested etc. This interview was painless and took less than 10 minutes. They take your photo and finger printing. And send your card afterwards in about a week or so. I would recommend getting global entry done to all travelers who love to travel at least once a year. It's seems like the hassle free way of traveling. Safe travels.~

I was looking for a commercial real estate property manager to oversee 4 properties, which were an…read moreunusual combination of standard commercial real estate, an occupied 10 unit apartment building with frequently changing tenants ranging from excellent to difficult, a high value multi tenant property on an important, anchor street in Fort Lauderdale and a multi tenant warehouse. Virtually every type of property under the South Florida sun. I did not want a real estate agent or real estate service, I wanted a professional property manager. I researched a number of choices, including Berger Commercial; Mid Guard; CBRE; Grubb & Ellis; Colliers; and others but I was looking for one person not various specialists, who would care for my properties like they were the owner, and one name kept coming up, Fitzgerald Property Management and specifically Shelby Smith, the division manager. I hired them. We have been working together for some time now and I have been very happy with the service. In particular Shelby's deep ties to the area have saved me expenses because he knows EVERYBODY, attends city meetings, has a great network of repair and service referrers and everybody likes him so they work extra hard for me. I have so far received proper maintenance and fair pricing. Calls are returned immediately, and it's always clear that what they bring to the arrangement is knowledge and expertise, not a small thing when such a broad base of management is required. I waited to write this until I was certain they were as good as I was hoping they are but it's safe to say now that dealings with Fitzgerald Property Management and Shelby Smith will be managed with respect and no surprises.

Terrible customer service. They are of no help to the residents. Can never reach them on the phone…read more When they do call you back they are very rude and attempt to talk down to you. The person I spoke said that their name was Angela.

From the owner: Virtus Property Management Services, Inc. (VPMS) is a fully licensed and insured real estate…read moreproperty management and maintenance company offering services throughout South Florida – West Palm Beach, Broward and Miami. We are family-owned and operated. Our office specializes in property management for HOA’s, condominiums, Co-Ops, commercial properties and mobile homes. We provide comprehensive solutions tailored to meet the unique needs of each residential and commercial property while ensuring seamless operations, financial efficiency and superior board member, homeowner and tenant experiences. We combine personalized attention with innovative solutions to deliver high quality property management that meets and exceeds client’s expectations. With a commitment, goal and focus to providing top-tier customer service, transparency, integrity and efficiency we ensure that board members and residents experience seamless management services.