Excellent customer service! From the appointment setting to the goodbye,everyone was very helpful…read moreand friendly.

This dental office attempted to overcharge for unnecessary treatment and later violated HIPAA…read morecompliance by losing all of my patient records, including my full mouth X ray. I visited this office once in 2024 for an emergency wisdom tooth extraction because they were open on Saturday. They did a full mouth X Ray and recommended an expensive deep gum cleaning, even though I have maintained consistent dental hygiene, never had gum issue prior and the dentist I saw afterward with multiple exams every six months after confirmed I did not need a deep cleaning. Recently, I contacted the office because my insurance only allows one full mouth X ray every five years, and I needed my X rays sent to my new dentist. The employee informed me they had a catastrophe and lost all of my patient records due to a hard drive. He suggested that I come in during my work hours to talk to the owner/dentist about redoing the X ray. I had to explain that requesting my X rays was his responsibility as an employee of the dental office and call me back if they approved as to not waste a trip. He reluctantly agreed to ask, but I never received a call back. I am HIPAA certified and a Network Engineer, previous ABR/Ceridian HIPPAA Admin in the 90s when it was first implemented. When I asked whether they had a backup protocol, it became clear they did not, which is a direct violation of HIPAA's Security Rule. The employee then told me this was not a HIPAA violation because it was not hacked or exposed information which is completely incorrect. Under HIPAA, the exact rules violated include physical security, data retention and patient access: 45 CFR 164.308(a)(1)(ii)(A)-(B) Security Rule: failure to conduct risk analysis and risk management 45 CFR 164.310(d)(2)(i)-(ii) Physical safeguards: improper device and media controls 45 CFR 164.312(a)(2)(iv) Technical safeguards: failure to encrypt ePHI 45 CFR 164.402 Breach Notification Rule: loss of PHI is a breach 45 CFR 164.404 and 164.408 Required notifications to patients and the United States Department of Health and Human Services Office for Civil Rights (HHS OCR) This type of breach is also reportable to the Florida Attorney General's Office, which oversees consumer protection and medical privacy violations at the state level. Losing a patient records due to local data loss is a reportable HIPAA breach, and patients deserve accurate information, proper safeguards, and honest communication without gaslighting. My experience, from the unnecessary expensive treatment recommendation to the refusal to accommodate the X rays redone, the mishandling of my records, and the misinformation about HIPAA, was extremely disappointing.

Do NOT do business here. They are horrible. They don't take dental or medical insurance. I was…read moregoing to have to take money from my 401k to pay them. They rescheduled my appointment and when I couldn't make the rescheduled time they wanted to charge me $50. STAY FAR AWAY.

Excellent. Experience was seamless. Dr Stilley was so nice and knew exactly what was needed. The…read moreentire staff is friendly and helpful. I would definitely recommend them...

Outstanding dental care! The office staff is so kind and friendly, especially the ladies at the…read morefront desk. The dentist himself is always warm and welcoming. He takes the time to remember you and make sure you feel comfortable. The office itself is a beautiful, newer building. I drive over two hours to do my cleanings at this office instead of going somewhere local. Cannot recommend this office enough!

I recommend Dr. A to all my friends…read more First, the building is beautiful and clean. They are located in a new stand alone building with plenty of parking and easy access. Second, the staff is friendly and kind. Third, Dr. A is honest and fair with great "bedside" manner.

I have been with is office over two years and from the staff to my dentist all are professional…read moreand caring. I completely recommend this office and I have to my own family and friends.

I recommend this dentist to everyone I know! Every time I go for an appointment the entire team is…read moreextremely friendly and the assistants and doctors are not judgemental at all and do such a good job explaining everything. You can tell everyone here loves their job because they're all always smiling and helping each other.

Smile Bright Dental are friendly from the front desk to the back exam rooms. There are several…read moredentists to choose from and cover down, in my insurance network and good location with a huge parking lot. I went for x-rays and dental cleaning. Mercedes did the x-rays and was very gentle and assuring abt the process. She even remembered me when I came back the next week. Guadalupe, the hygienist, is very knowlegeable and took time to explain my dental treatment options. No hard sales and even alternatives. I highly recommend.

I had a great experience today at Smile Bright Dental on 7280 SR 54 in New Port Richey. The office…read moreis spotless, and everyone there is friendly: Stacy and Sammi at the front desk are very welcoming, Mercedes who took my x-rays and Dr. Ichoa were very nice, and Guadalupe was a wonderful hygienist!

These guys continue to do amazing work…read more I was new to town and had gotten behind on needed dental care I have completed 4 visits for various issues and am well on my way to what I would call perfect dental care improving my overall health and quality of life These people are good Friendly Fair prices

I rarely leave negative reviews, especially because my first appointment with Dr. Ledger was…read moreexcellent. He was warm, friendly, and made me feel completely at ease. Going into my first filling, I actually felt confident because of how positive that initial experience had been. Unfortunately, today's appointment was the complete opposite. From the moment he walked into the room, he was cold and dismissive. I tried to joke that I wasn't ready yet, hoping to ease my nerves, but he didn't respond. I reminded him that I get very shaky from local anesthetic, and instead of offering reassurance, he said, "You've had a lot of dental work. This is all we've got. You'll be fine." During the procedure, he placed and tightened the thin metal matrix band around my tooth. As soon as it was tightened, I could clearly feel it digging and stabbing into my gum line. This wasn't pressure--it was sharp, localized pain exactly where the band was pressing against my gum. I told him I was in pain, but he argued that it was "just pressure." No, it was pain. I tried to explain that it genuinely hurt, but he became irritated and told me there was nothing he could do about it. The pain continued the entire time the band was in place. At that point, I stopped saying anything and just lay there with tears running down into my ears while he continued working. His incredibly kind assistant quietly wiped away my tears and showed me more compassion than the person performing the procedure. After the anesthetic wore off, my gum remained sore, and I now have a cut along my gum line. After the procedure, instead of apologizing or acknowledging that I had a painful experience, Dr. Ledger asked if I had generalized anxiety. I told him no. It felt like he was trying to blame my reaction on anxiety instead of accepting that I had repeatedly told him I was in pain. I told him I would never come back. His response was, "Really? Wow." He then walked out of the room repeating, "Wooow." I want to be very clear that every other member of the office was wonderful. The front desk staff, hygienist, and assistant were all kind, compassionate, and professional. They deserve five stars. I genuinely feel bad that they have to work with what can only be described as a Dr. Jekyll and Mr. Hyde personality. I know Dr. Ledger personally responds to his reviews, so I'll say this directly: Do better. Patients shouldn't have to argue with their dentist about whether they're feeling pain. If a patient tells you something hurts, listen. Even if there's no alternative, empathy costs nothing. No one should leave a routine filling appointment in tears, be left with an injured gum, and then have their experience dismissed as anxiety. I told you from the very beginning that I was uncomfortable and afraid of dental work. Instead of helping me through that, you made one of my biggest fears come true.

Wonderful dental practice! Well established and all employees are wonderful! A happy place to go…read moreand will fix what you need without pushing unnecessary procedures I have fear from childhood and I don't even dread going !!

Great place! Everyone is friendly and very knowledgeable. I have a fear of dentists but no more. I…read morefeel comfortable in that chair! Never happened before. Definitely recommend for scary cats like myself.

Dr Hedger and his team are absolutely the best! Dr Hedger is not only the best at what he does, he…read moretreats you with the upmost respect and kindness! I wouldn't go to anyone else!

Broke my tooth off all the way to the gum and my dentist said I needed a oral surgeon. on the phone…read morefor hour no one could take me for 3 weeks. I got lucky when Destiny from Coastal Jaw on Mitchell Blvd answered the phone. She really wanted to help me and I had my surgery THE VERY NEXT DAY. I am really scared of dentist but when Dr Bashar opened the door and greeted me with a big hello and smile I knew I was in good hands. Claudia and Jada assisted him during the surgery and everyone was so very nice. If you need oral surgery I would look no further just call Destiny and she will be more then happy to help you. I hope you are lucky and get Dr. Bashar!