Fixed the charging port on my iPad Pro 6th gen…read more The 6th gen iPad Pro has a flimsy but expensive screen that needs to be removed to replace the port. So many repair shops either didn't want to bother or quoted a ridiculous, "eff-off" price just to send a message that they didn't want to work on them. He did not. Very knowledgeable and friendly "nerd" owner with a great, customer-oriented attitude. And he underpriced the competition by almost half! (My suspicion is that the others break a lot of screens doing this repair, so they build in the cost of making a mistake into their price; whereas he is careful enough and uses methods to not break the screen so as to not need to build the cost of his mistakes into the price.) FWIW, I have high standards, sometimes think I know too much, and can ask too many questions. Mike indulged me on all questions regarding a simple iPad repair and then some. (Other repair shops didn't want to talk about their methods or ideas). Cleaned my iPhone port for free, too! Very good communication of the risks and options for the iPad repair. I recommend them very highly to my friends, and now to you.

If I could give more than five stars I would. I am addicted to my laptop. Imagine my horror when I…read morerealized laptop wasn't charging. Took it to this business and learned that a small piece of plastic chipped around the area where I plug in my charger. My battery isn't removable so they ordered a new piece that came in quickly. I live in Georgetown, but it was totally worth the drive to get my computer repaired by nice people! They responded right away to my cry for help. Other businesses that waited too long lost out. Will definitely refer friends here for their computer repairs!

After a few weeks, I was able to get my dispute resolved through BBB. My phone was finally…read moreunlocked after several frustrating calls due to my circumstances of moving out of coverage area. I will still never go back to Boost due to the several incidents of sales reps lying to me about products or services just to make a sales. For example; 1. I was told I could qualify for the phone payment plan to purchase an expensive phone without any interest or fees if I paid it off within 6 months. I was charged a loan fee of $129. I fought hard for a refund due to the misinformation but it took months to resolve. 2. I switched over from Cricket to Boost since they told me I would have coverage in Mexico while traveling. I only had one hour of coverage for the full 10 days that I traveled. I was put in a challenging circumstances by not having a phone to use.

Allan at this location has done a tremendous job helping me with some of my phone settings that…read morewere all screwed up and didn't work as they were supposed to..After my own internet research and final surrender to the fact that I am incapable,he managed to resolve my phone issue with patience and a smile.Outstanding customer service !!!

Highly impressed by the service at 1Up! It's never fun to have a cracked screen, especially on a…read moreSaturday night. I found 1Up online and made an appointment for first thing Sunday. They give you a 10% off coupon for making an appointment, and make sure to get you right in, and out! They had my repair done in less than 15 minutes, and it only cost $67 for an iPhone 7 screen repair. They didn't mind me bringing my dog in with me either on a very hot day. I highly recommend them and would definitely use them again, and refer anyone in need! Tip: parking is a nightmare because it's on the drag, so either give yourself plenty of time to circle, or just park in a safe lot and walk!!

Just giving this place a 5 stars because they continuously keep cleaning out my phone for free for…read moreme when it gets too dirty to charge up. They could have charged me for it, but they never do.

Very bad service and cheap parts. DO NOT GO HERE!! Trust me you will regret it. I paid $378 for my…read morephone and took it back the next day due to overheating and the keys not working and not holding a charge. I went into the Apple store and they said that Cellaxs and Cell Zone get several unhappy customers daily and that they ruin phones using the cheap parts. This business needs o be shut down due to dishonesty and low integrity.

very very very bad service. my phone back cover broken. He charged more money compare to other…read morestore. ( I went to this shop cuz i was in hurry and this is my 1st time ) once phone repair I came home my phone speaker is not working.when I called them they said you did review talk with review.

I visited this location twice in the last 2 weeks. The first time, a nice individual named Micole…read morehelped me. He was extremely polite, answered my questions, and helped me without an issue. I came in again this past week to trade in my old device and finish setting up my new device. Sadly, Micole wasn't in that day, and someone else named Yareli helped me. Unfortunately, Yareli wasn't polite or helpful. I'm not sure if employees at Verizon work on some sort of commission, but it was pretty clear that Yareli only wanted to help if I paid for it. I've been a Verizon customer for over 15 years, and I have never been treated that way. I had just bought a whole new iPhone and she quickly shut down as soon as I said I wasn't interested in paying $29.99 for her to set up my device. I was already halfway through setting it up but had encountered a roadblock because something was wrong with the settings of my Verizon account (a Verizon rep needed to change it for me, and I wasn't able to do this myself). Yareli was short with me and ended up completely walking away after a few minutes once I said I just had a few questions and didn't need her to set up the whole device. Mind you, I still had a few questions that she didn't answer. My sister had come in with me and also had the same issue. When we finished setting up our devices and were ready to completely wipe and trade in the old ones, Yareli took my sister's phone and marked on her iPad that it was in "very bad condition". This was because the screen protector had a crack...we told Yareli that it was just the protector and took it off in front of her to show that the screen was intact, and she rolled her eyes. She then marked on her iPad that it was in "good condition", which changed the trade-in value from $100 to $1000. Given the huge difference that change made in the value of the trade-in, Yareli should have been extra cautious and should have inquired about the cracks instead of making an assumption. Nevertheless, it was really obvious it was just the screen protector, so truly it just seemed like Yareli wanted to pull something on us. I totally understand that everyone has a bad day once in a while, but Yareli made it seem like we were asking her to bring us a piece of the moon, when in reality we were asking her questions well within the realm of her job description. Her behavior was embarrassing and unacceptable in a client-facing role.

Extremely kind, helpful, and quick! If you need Verizon help definitely go here!…read more Would recommend

I brought in a device for repair, and it was very speedy, there was clear communication, and they…read morehad good prices. My device was uncommon (old 2DS) so there was some minor mistakes on reassembly, but it was easy to fix at home and only because my device is uncommon (lots of repair shops near me don't work on them!) Would come back.

I needed to change my battery which I bought for $25 on Amazon for my HP Envy. Seemed like a pretty…read moresimple and cheap solution as I'm not ready to buy a new laptop yet. Welp, I unscrewed all the visible screws on the bottom of the laptop but the base would not come off, so I pried it off.....which was a bad idea. Once I got it off, a few things naturally came loose, one piece even snapped in half, now I was in trouble. For all you HP users that don't know this, there are HIDDEN screws under the lower rubber piece. I tried to put everything back together but now my laptop wasn't reading the Boot Drive. Enter Star Electronics, I found them on google and they are literally half a mile from me. All the reviews about their service and prices are accurate! I was lucky enough to he helped by Ramazan, who told me he'd do his best to recover my Hard Drive for $80 (a brand new hard drive was only $40 more). My laptop is my life, and I was very nervous about a self inflicted fatal error. Thankfully Ramazan was able to recover my hard drive and got me my laptop back good as new in about 5 hours!! Highly recommend them for any electronic repair, their shop in the Lakeline Mall is really nice too! Thank you Star Electronics you saved the day!

I went in because my battery in my Galaxy S21 was at its end. It was even bulging the case…read more A little expensive, and took a little longer than they said as the seal needed to dry. But it's a very good battery and the in my phone hadn't lasted as long on a charge in many years.

These guys are awesome! Mobile service to my door an hour after I called them. Replaced the…read morecharger port on my phone in less than 30 minutes!

I had a broken lens cover on my iPhone 14 Pro. It was fixed in about 90 minutes for $50. Not much…read moremore to say. This will be my go-to shop for repairs in the future.

I needed repair to the charging port on my iPad. The staff was polite on the phone, were quick to…read morediagnose the problem and they charged a fair price for the service. Couldn't be more pleased.

I'm not worried about rating ATT Corporate, but I'm rating my experience with Mercedes who was my…read morerep tonight and assisted me with purchasing a new IPhone and adding a new line. Incredible experience. Best I've ever had at a cellular carrier store. Greeted me at the door, an expert about the product, and gave me all the options. Someone promote her! Really impressed. Be proud.

Eli came in clutch with a broken iphone situation, super personable and made the process really…read moresimple. Give this man a raise

We got assistance from Jordan, Lexis, and Tristan. it was a tough situation with cyber identity…read moretheft. They went above and beyond in helping.

Worst service I have ever had. They do not want to talk to the customers, that's why it takes so…read morelong to get an agent on the phone to help. Service is very bad.