DO NOT GO HERE EVER. I REPEAT DO NOT. My phone started pressing buttons right after I got it…read morerepaired and they REFUSED TO FIX IT FOR FREE. TWO months later now my bottom right corner of my screen is BLACK and you can't see half the keyboard. I called to tell him and the manager was SO RUDE AND MEAN TO ME I FEEL SO DISRESPECTED. He told me it was my fault it wasn't working and I should take better care of my phone. He wouldn't let me speak on the phone and kept raising his voice and talking over me! Do NOT waste your time or MONEY. THIS PLACE IS SCAM

I had to visit this location again because, unfortunately, I broke my iPhone 6s screen (again)…read more Chani and his team took great care of me once more, and I was in and out of there in 20 minutes. The phone looks like new :)

Mr Tarek was able to meet all of our mobile phone needs today. He was personable and…read moreprofessional. I give him 5 stars.

I purchased a case and 2 screen protectors. So I changed Katelynn and my s p on our phones...so i…read morewake up this morning both shattered so I call to tell them what happened. He says no warranty ,wouldn't do anything for me.so please if you want to just waste money on I'd assume was faulty merch go ahead. I will never buy from them ever again.

I've been going to Repairology in Joppa for several years now, and I can honestly say that I've had…read morenothing but great experiences every time. I'm a little clumsy when it comes to my phones, so I've had to visit them a total of four times over the years, and they have always been incredibly kind, patient, and helpful. Most recently, Matt and his team literally saved my phone and got it back up and running for me. The price was very reasonable, and the service was excellent. They also went above and beyond by helping me reset my phone, back up my information, and even teaching me how to use the cloud so I could better protect my information going forward. What I appreciate most is how well they communicate and how they treat their customers. Matt is a genuinely nice person, and his entire staff has always made me feel comfortable and taken care of. They never make me feel bad for coming in with another phone mishap, and they take the time to explain things instead of just fixing the problem and sending you on your way. If you're looking for a trustworthy place with great customer service, fair prices, and people who genuinely care about helping you, I definitely recommend Repairology. I'll continue going back whenever my phone decides to give me another reason to!

Just got told to fuck myself and get out of his store Came…read morein asking for help. I'm upset because my husband is dying in my living room. My phone went dead suddenly ., needed emergency help. The guy said he didn't like the way I was treating him. Told him I was upset because of my situation. Told me to fuck myself and get out of his store. Got very aggressive. Be careful

Not very many authorized dealers. I walked into this place on a wednesday morning not busy at all…read morei was there to return my old phone becauae I just upgraded to the 17 pro max with im still learning but loving the features and the extra storage. I was greeted fairly quickly upon enenering the store return was painless and less thatn 2 minutes im not even lying.

We switched from AT&T to Verizon because of a promotion where Verizon agreed to provide a voucher…read moreto pay off our AT&T device balances. That promise is the only reason we made the switch. We opened the account several months ago and submitted the AT&T final bill multiple times -- in store and by email -- exactly as instructed. Despite complying with every requirement, we have never received the promised voucher. No email. No mailing. Nothing. As a result, we are now receiving late fees from AT&T because Verizon has not honored its promotional agreement. To make matters worse, the customer service experience has been extremely frustrating. We've had repeated calls, long hold times, and even had a call drop when we finally reached a manager -- who never bothered to call back. We also had issues initially setting up what was supposed to be a joint account, which caused additional delays. At this point, it feels like a breach of contract. We relied on Verizon's buyout promise when making the decision to switch carriers, and they have not upheld their end of the deal. I evaluate companies heavily on customer service and accountability. Unfortunately, this experience has completely damaged my trust. Until this is resolved and Verizon takes responsibility for the late fees and time spent chasing this issue, I cannot recommend them. Very disappointing experience.

They saved me from buying a new phone. My son's phone was dropped a few times and didn't react to…read moretouch. We couldn't unlock the phone (because touch function was messed up as I was explained later by Sinan) and display had a variety of multicolored lines. The phone was out of warranty and a friend suggested to take it to "FixItAll" on the Main Street. To my surprise they were able to fix it, which saved us from buying a new phone. Fantastic customer service! Very quick & quality repair. Highly recommend!

0 stars. I took my iPad in for a simple screen repair. Everything else worked fine. When i…read morepicked it up...$223 later, it was locked out, permanently. It required a total wipe and reset. DO NOT GO HERE!!!!!

This location is awful. We had 4 lines transferred from…read moreTmobile and none of the lines were processed correctly. After spending hours in the store I had to sit on the phone with customer service for HOURS during a holiday to correct the setup. In addition, the iPAD was defective out the box and the manager refused to override the restocking fee and taxes. Why would you need to pay a restocking fee on something defective! Go to ANY location except for this one! Better yet skip AT&T all together!!!!!

100% pure ghetto. Dont waste your time. Why...tell me why would u hire people that dont care. I had…read moreto go back there twice and issue wasnt resolved...She finally wouldnt sell me one phone. SHUT IT DOWN NOW. The most ridicuouls store and people i have ever dealt with EVER

i would not recommend using this service. bad service, they are bad @ communication, they sell…read morebroken products

From the owner: We come to your location, wherever you are, on demand, and repair your phone on the spot! Most…read morephone repairs take less than 15 minutes, and We do not even have to come in the home! We have 10 years of experience, and are the best known, and most trusted phone repair business in Baltimore. Same day Availability!

I have had the opportunity of meeting Shane, the store manager of the store on 7702 Belair Road,…read moreNottingham, Verizon Wireless. Shane is knowledgeable, professional and committed to helping customers address their cellular needs. He helped my explore and mitigate the intricacies of my wireless service with Verizon. I give him 5 STARS in customer relations, technical know-how and problem solution. Reviewed by Omoruyi

Just like I read on another review, if I could give a lower rating than 1 star I would in a…read moreheartbeat! I brought my business over from another carrier because I was really disappointed with there customer service. Saturday I came into this location to get 2 IPhone 14 max pro's the young lady helping us was new but trying hard. A young blonde white guy was over her shoulder helping her. He promised these phones would be in that very next Monday. well Monday came and went.. no phones. Wednesday I get a notification 1 phone is in BUT I can't get it until the other one arrives. here it is a week later and I'm being told I have to wait til the middle of December WTH Stay away from this store!