Do not buy a phone from them they will SCAM YOU!! Went in on February 18, 2023 because my phone was…read morehanging up on people when I was on speaker. Sales person put in a new Sims card done with my phone. Tries of course to get me to upgrade my phone and I will never upgrade my phone with Verizon because I have had them scam me in the past. But my 20 year old daughter wanted to update her phone. We have a quote from the sales guy named Ray R. We specifically asked this person, at least five or 10 times that there was gonna be no additional fees to this phone with this promotion that he was offering. And he told us that amount of times that there was gonna be no additional fees on our bill except a one time $35 fee, which would be on the next billing. So guess what we get the bill and they're charging me the full $1100 for the phone. Call Verizon and they told me that I need to go in store and talk with the person. Walk in the store and might be a coincidence but the sales guy that we dealt with walked in the back so I dealt with somebody else at first. Once I started talking how he scammed us, he came out and started talking and I told him he was full of shit. Well, once the word shit came out of my mouth they both told me that we don't have to talk to you anymore. You can leave the store. Why because you know that I'm right! The sales agent Ray R proceeded to tell me that I wasn't listening that day And that he has nothing to lose. REALLY because I'm pretty sure you Ray make commission off of that sale. I am pretty sure I was listening since I've been through this with Verizon in the past with myself and I was not gonna let my daughter get in the same situation and I'm a 50 year old woman, so I'm pretty sure that I was listening to everything that you had to say young man!! And you said multiple times that we would not have to pay anything outside of the $35 fee on the first bill. I have the bill you can see in parentheses where they credited the $1100. Needless to say, I was not very pleasant to them after they accuse d me of not listening . AND YOU CAN BET AFTER 17 + years you can thank Ray that you Verizon just lost a great customer with the lack of scamming and rude customer service!!

I was very impressed with the service I received here. Allen P helped me with my phone, answered my…read morequestions and helped me figure out solutions to several billing problems. I will be returning when my contract expires in November. Great Job Guys!

Disappointing ! Went to the store in plant city and bought two phones. I only had one activated as…read moremy husband. Using the other one. I asked the lady that set me up don't cut off his phone because he needs it for business. Can he come at any time and she said yes within two weeks !!! nightmare When I got home, his phone didn't work the next morning. I had to call ! Had his phone turned back on again, and explained it all to the Verizon customer service ! Same thing happened again. He wasn't getting any calls. Nothing going in nothing going out.! I paid $29.99 a piece for two different phones to be turned on and for them to do everything! He could not use his phone I had to call again customer service, put it back on again. I set up the phone myself and ask for a refund which I was given ! So the only thing that I can tell you is be prepared if you buy a phone to turn in your old one and set it up right away or you will not have service !! I have had Verizon for over 20 years!! I like them because of their reliability, but be careful when you're being set up for the 29.99 I remember when they used to set your phone up for free!!!! I remember when you got a free phone I guess that was a long time ago. Nothings free anymore.!

Was not able to access data on my phone. Stopped at Verizon in Plant City, Fl and San was able to…read morehelp me reset my phone and now I have the internet again!!! Sam very helpful including showing me how to network in the future.

I needed glasses and someone suggested Walmart. I was sent to Dr. Stuart Harrell for an exam first…read more What a nice man. He was friendly and personable and made you feel very comfortable. He was so thorough and even though he had people waiting, he took the time to speak to me and explain everything to me. That really meant a lot to me. I felt like he really cared. Not easy to find doctors like that anymore. From there I went to look at frames and get pricing on lenses. I spoke to Omar. He also spent the time to explain my options and asked what type of lenses and if I needed anti glare etc. He was so nice and so helpful. They had a great selection of frames starting at $9 for frames and going into designer frames. My only slight complaint had nothing to do with the doctor or employees. The doctor (optometrist) and vision center are a ways away and I passed up the optometrist because all I could see was a sign at the distance that said VISION so that is where I headed. I had no need to need to look for anything else. It would have been nice if they were next to each other or at least a little closer together rather than running back and forth. But Omar was kind enought to physically walk me over to the door of the doctor to make sure I found it. It only had a small sign by the door that said optometrist. Not sure if its the cheapest place around but if having a doctor that cares and having good service is important to you, than its well worth the little extra you may have to pay.

I recently went to plant city Walmart optical for an eye exam. I had to come leave a review. The…read morestaff and the doctor were amazing. I was very impressed with them continually keeping me informed on when i would be seen, while i waited. The optician was very informative. Fast, and didnt have all of the fancy dancy machinery, but this is the first time in years that i was able to keep my glasses on all day. My prescription is spot on!!!. I was more than pleased with my exam/service,and the wide variety of glasses. I already look forward to getting my second pair.

I recently visited this location and received amazing customer service that's worth reviewing and…read moresharing. Jay Santiago and another gentleman were incredibly helpful and polite. I received a new phone through an insurance claim after cracking the back side of my old one. After transferring all my data and setting it up I lost all service to my phone. So not even being able to call customer support I had no choice but to visit Verizon for help. These guys figured out the issue (SIM card was bad) and had me back in service in no time. I then asked for a recommendation for a better case and asked for a screen protector. They pointed me in the right direction. Then went above and beyond by offering to put my screen protector on (last time I did it there was a big bubble). Thank you Jay and trainee for all your help!

This place is the best. Service is phenomenal. Whatever you need Felix will try his best to make it…read morehappen.

My husband switched carriers to Verizon with the expert assistance of Jeremy Crane. He found good…read moredeals for us and completed the transition quickly. If you need a new phone or plan, Jeremy is the one to call!

Always very friendly and helpful. I have been there many times and they make you feel welcome.read more

Terrible service from the manager, Katrina. I went to the store to buy a motor for my pressure…read morewasher. There was a display model, but it was mounted flush against the wall, which prevented me from seeing the back side of the motor--specifically, where I needed to measure the bolt spacing. This information was neither visible on the box nor obtainable unless the motor was unfastened from the display mount. I explained this to Katrina, the manager, but she informed me that she could not unfasten the motor from the display, nor could she open the box of another motor in the store to verify that it was the correct part. I asked her, "What option do I have?" She replied, "Buy the motor; you can look at it once you've paid. If it turns out not to be the one you're looking for, you can return it, but we will deduct 20% of the purchase price." This meant I would be charged a fee--approximately $30--just for opening the box, even if I did so right in front of her; this amount would be deducted from my refund total. As a customer, having no option to actually inspect the item I was about to purchase--a policy I find completely illogical--I do not know whether this is a store-wide policy or a specific decision made by this particular manager. Regardless, I would not shop at--nor would I recommend--any place where, instead of facilitating your purchase, they go out of their way to complicate it.

Came here right after work and it was the best experience I wanted to stay in the store but was…read morethere till closing so I had to pay and go I want to shop more to many nice and amazing things to choose from!!!

Very professional service at fair pricing. They provide a good product and follow up adjustments as…read moreneeded.