I was helping my elderly mother buy a new flip phone on my plan. Once it was done, they said I…read morecould pay a fee to have the information transferred to her new phone. I didn't need it but I needed help with the pin. The manager (who was filling in for the day) forbid the young gentleman trying to help me understand navigating the pin. He said not to help us unless we pay the transfer fee. I've been a Verizon customer for 22 years and this is the treatment I received. The younger gentleman realized I've been a customer longer than he's been alive and told me he disagrees with the mangers attitude towards me. I give a zero star to the manager and 5 star to the young man willing to help me understand the Pin procedure. Unbelievable.

The salesman I spoke to today was a liar. He told me they could not change my PIN number even…read morethough they are a corporate store. That's a lie. The corpo customer service said so. They also said their system only goes back one month. THAT was a lie as well. Their system goes back as far as 2021. (I changed mobile service providers and am taking advantage of their phone balance buyout program). Finally, I requested the manager, and the dude said that he "was in a meeting". I bet that was a lie, too! all of this wasted my time, as I had to uber there and back due to being disabled and not able to drive. AVOID THE STORE ON SOUTH FL AVENUE!!!! Avoid them like the plague!!!!

I'd much rather use FTI Satellite for my satellite internet and tv. Great speeds and much better…read morecustomer service! Highly recommend for satellite internet in Florida!

Be careful with these folks. They have a practice of adding pretty steep "trip charges" onto…read moreotherwise free installation packages. Call the company you're package is through (HughesNet, etc.) to be referred to another installation company.

Totally disappointed in this establishment. Was without power for 9 days once we got the power then…read morethis company allows a contractor to enter my fenced yard leaves my gate wide open allowing my 15 yrs old blind Chihuahua to either be picked up or wonder off. He wouldn't have wondered off since he's blind, sweet natured, lovable not like most Chihuahua's. Upon calling the company very insensitive. There should be records to tell me what contractor was in my yard. Having a fur baby for 13 yrs they are family.. not just a dog.. UPDATE: it's been 5 days this company finally got back to me with a forward pic stating the contractor took a pic of deceased animal saying that's the way they found him.. How Cold!! But there isn't any remains.. what happened to them.. (5) days later the field operator forwards this pic #2 how cold & where if the remains?? What did Spectrum do with my precious Elvis remains..

They spend lots of money for advertising but their help staff is terrible. You cannot pay the bill…read morefor mobile unless you use a credit card. As credit cards take percentages of the bill for themselves; this company is not run with any financial knowledge. I have had a overpayment balance for years but now they say, they did not get the money, automatically sent by my bank. The bank proves they sent it but obviously, someone that is suppose to work in collections had misplaced the check. Terrible. I will be changing carriers. Too much money on advertising and not enough on keeping customers.

As a non-customer of a company, I feel they should at least know how their salesmen act when…read moreworking for them. Had a young boy, because he was no man by the way he acted trying to sell solar panels, come to my house yesterday in the Jockey Club area and couldn't comprehend the clues I gave him. I asked for a business card, so I didn't waste his time, but he never gave me one, so I decided to play his game and waste his time. He was very unprofessional and was itching to be rude (had told me multiple time "he didn't want or mean to sound rude"). First and foremost, on my door "No soliciting", then I told him, "I wasn't interested". After that I told him, "I had declined other solar panel companies that came through the neighborhood". After that told him, "I'm in the process of getting a new roof" (which is true). He finally got the clue, turned around to pout while heading back to his mini segway to go back to wherever he came from. It's really simple for any salesman to ask one question. "Are you interested in getting solar panels today or in the future"? If residence say No, then move on. You cover a lot more ground and not waste anyone's time in the process

From the owner: We specialize in high-quality residential roofing designed to stand up to the elements and protect…read morewhat matters most. Whether you need a full roof replacement, expert repairs, or a durable new roof for your build, our experienced team delivers dependable craftsmanship using top-tier materials. A new strong, properly installed roof not only shields your home from weather damage — it can also boost curb appeal and increase home value.

excelente atención al cliente, Nicole me atendió y me ayudó de la mejor forma posible. muchas…read moregracias necesitamos más personas así en nuestra ciudad

spectrum is always having outages late at night when I'm awake with my baby. for as much as they…read morerob people to have their tv channels it's ridiculous that they are down so much! I feel sorry for the people that work remotely from home and depend on this crappy service!

your web site is nothing but a joke you can't even look up nothing. y'all need to bring back the…read moremagazine that you used to put out it is a hole lot better I w never try to use this site again and don't write me back

Great place to do business with. They have great customer service and reps. Been with them for 5…read moreyears.