Yep, it's a Best Buy and here in Bismarck, there are not a whole lot of other choices for big box…read moreelectronics. This store is well stocked and loaded with things that run electricity. Televisions, sound systems, computers, cameras, phones, kitchen appliances. I stepped through the computer accessories as I'm needing a converter so the old VGA monitor I bought a few years back will work with my Surface Dock. Uh, that's expensive! As with some things at Best Buy, if you can wait for the UPS guy to bring it to you, you may save by buying from Amazon as I did today. [Review 10636 overall, 404 of 2019.]

I've been a Best Buy customer for many years and have enjoyed the service and quality of products…read more That said, my most recent encounter was less than pleasant. While my sales agent/manager Tracy Ackland was exceptional, trying her best to work out a complicated delivery and relocation of a washer, we were not able to come to a perfect arrangement. However, I was assured a morning delivery would be manageable tomorrow. Instead, I got an AI response that my delivery would be between 2:30 and 6:30 pm. This was unacceptable so I called in to request an earlier delivery. 1st of all, your AI service is the worst I've ever dealt with and it took me 1/2 hour before I could reach a human. I should have stuck with dealing with the bot, because the human was clearly less qualified to deal with a customer complaint than the bot. Rude, foreign, unapologetic, unwavering, unhelpful, rude. You have completely inconvenienced me by this and I will likely cancel my credit card and take my business elsewhere in the future. Once again, Tracy was magnificent. Everything else about this experience was deplorable.

Trying to stop billing on my account that I canceled two days before payment was due.phone…read moreassistant was totally rude and had too many reasons why he couldn't stop billing to my account after I cancelled everything this is why I will never use T Mobile again taking money without giving service

Well after having service for many months i am very disappointed . We were advised day of signing…read moreup free phones 2x unlimited service plus phone insurance set price 55 plus magenta . Well phone service is has been spotty at best . I have been overcharge every month by 50.00 or more . When inquired @ store agent advised manager was not available to correct said issue 2x inquiry . Still no manager contact . To bad verizon was so expensive id be gone . Shame on you T-mobile .

The employees at this location constantly play their music extemely loud and are screaming at each…read moreother.

Over priced phones and phone plans. Advertising thy have a three I phone deal go in and all the…read moresudden thy don't have that deal but will set you up with cheap phones and way over priced plan's don't recommend.