Easy and quick appt. Good pricing and friendly staff! I would definitely recommend this small local…read morebusiness and will definitely be using them again! My kids break everything!!

Chad is the best. I have used him multiple times and have never had a better experience. He…read moreabsolutely knows what he is doing and is a great young man also!

My wife was having issues with her phone in July and we went into the Verizon store in East…read moreLiverpool OH to see what could be done. They said they were running a promotion that would allow us to send in our phones to get full credit towards new phones. I specifically asked the sales person if this was going to change my contract in any way. He said it wouldn't extend the length of my contract and it would allow us to exchange our Note 10's for the S22's. Now, I come to find out that it did indeed change my contract because now I cannot leave Verizon for three years or I will have to pay full price for each of the phones. So basically, I did not get anything for my phones that I exchanged and I am unable to change to another carrier for three years. Do not go to the location in East Liverpool OH unless you want to be lied to by a rude and overly steroid apparent sales team. They will lie to you and take advantage of you and then Verizon will not do anything to help their customers. They will lie to you and you will be stuck.

Had a few issues regarding our billing and with sum glitches on the new iPhones but again with the…read morewonderful service of Sherri she sorted it all out and figured out the billing issues and then helped resolve the glitches by showing us we had software updates but she was very nice and understanding she deserves a raise she has been excellent to me and my fiancé both encounters there!!!!

Angel helped fix my phone display in a matter of minutes. I am so grateful, 10/10 I would recommend…read morethis store. They consistently have employees who are knowledgeable and trained and the best demeanor. Thank you again, Angel!

I left a request for service and an estimate, leaving my contact information. The response I…read morereceived, requested that I contact the business without leaving a number. I'll seek service elsewhere.

This review is for the Liberty Ave location in Bloomfield…read more It's currently July 2025 and in December 2024, I dropped off an old pixel 6 of mine because the battery expanded in my hot car. I was told they'd look at it and let me know next steps. I was told I'd need to leave a deposit and I'd hear back. I received a call the next day, wherein a voicemail was left letting me know they'd have to order a battery and it'd arrive in 5-7 days. I never heard back. A few weeks later, I called for an update and was told that they couldn't find my phone but could see the work order and that they'd call me back. No one called me back. I called a month later and was told the same thing and that I'd get a call back. Nope. No call. Oh, by the way, when I "paid a deposit", I was actually signed up for a subscription for Asurion Home that I wasn't made aware of. I cancelled it, but not before I was charged. I visited the store today, as it's clear no one cared to call me back. The manager let me know they likely recycled it after 3 months. He said someone would have called to let me know. Spoiler: no one called me. I, however, did call at the 3 month mark and no one said a word to me outside of letting me know they'd have to keep searching and would call me back. And even though someone said they could see my work order when I called, today I was told there was no work order. I really don't know what to think. Was it deleted to cover tracks when they couldn't find my phone? Did one of them steal my phone and delete the work order? I mean, wtf is happening? From my perspective on the outside, I have to assume the employees either have a min amount of people they need to subscribe to Asurion Home, or there is some sort of credit they receive (it looks like I'm not the only one this has happened to) and the person who I spoke with did so without telling me. Regarding my phone, the manager says it was probably recycled after 3 months and that he couldn't help me. He said to call corporate (which I just did. They asked for the work order#, but that was apparently misplaced along with my phone). His recycled-at-3-months argument is nonsense as well, as my phone went missing after a few weeks. I needed the data on the phone and planned to do a data transfer (per the employee), so I didn't need the phone. It was a phone that wasn't in use. But now the data is gone, along with my phone. This really blows for me. I'm pretty upset and I feel like I won't be helped. So yeah, don't go here unless you're interested in a surprise subscription to Asurion Home and being out the cost of a phone.

EVERYTHING COULD IMPROVE!! Charged me for a $200 battery that was in warranty and should have…read morebeen free. Battery "lost" in shipment from Dell. Now I have to pay. One month in repair at Cranberry Township store and they will not provide documentation to prove they even ordered the battery from Dell and a tracking number to show it was lost. "Against corporate policy to do so." Take your electronics elsewhere! This company uses sham tactics!!!!!! Spoke to Corporate at Asurion and believe it or not they offered me a $25 check to settle this $200 issue!!!!! Told them they could do BETTER. Said I could have just picked up my computer and sent it to Dell myself to settle but how the hell do you do that if you have no proof of Ubreakifix's order for replacement battery under warranty and a tracking number to prove it was lost in shipment??!!! All which "corporate" says is not permitted under their "policy" worse yet they try to upsell me on an Asurion maintenance plan!!!!! No on your life! RUN DONT WALK!

THE go to place for any cell phone repair! I recently cracked my phone screen and needed a quick…read morefix. I came across Celltech, called ahead if they had time and drove over to drop my phone off. The owners are very friendly and funny. She was able to get my phone in and have the screen replaced in about a day. It also seemed like a one stop shop for others; you can pay your phone bill there and get phone accessories. Will definitely be back for other phone needs!

From the owner: Cell Phone Repair Cell Phone Service…read moreAll Prepaid Airtimes Cell Phone Accessories

Terrible experience regarding a "so called manager" Caprice. I came into the store with a question…read moreand was within seconds told " we are not a tech support store" overly sternly and aggressively. Arms crossed she stood up and announced to the parking lot, "she's the manager" and we cannot help you. I honestly thought she might hit me. She will denie any of this happened but it did. I hope management has audio on the cameras. After a few more minutes of abuse I could no longer listen to her, I started to leave. She then announced "AND NEVER COME BACK". I told her I would never come back, I did say a bad word to her at that point. And you can be sure, I will never go back and yes I changed my company ...

From the owner: Visit the T-Mobile store in East Liverpool and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 15937 State Route 170 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.